wiggle1107
New Member
- Messages
- 1
Hi,
I purchased an Asus x501a laptop with Windows 8 preinstalled at the beginning of the month. They sold me Nortons 360 which I installed. The laptop keeps freezing and if I look in the task manager the disk useage keeps reaching 100% every few seconds and lots of things aren't working properly; the internet connection keeps falling off, when using apps such as facebook it keeps freezing; internet pages are taking seconds to load instead of miliseconds. I can't believe this should be happening to a brand new laptop. Before I take it back I want to check whether it is actually a windows 8 problem (I suspect it is) as it uploaded 46 or more new updates to Windows 8 when I switched it on and these could potentially mean something else on the ASUS kit is outdated.
Any help you can provide is much appreciated. Please note that it is not a touch screen laptop (why would I buy one of those windows when I can successfully use my ipad and phone for this). The reason I bought a laptop is that I don't want touchscreen and just want an old fashioned computer to do use for work/other simple tasks. I will keep my ipad for social media use etc as the facebook app on windows 8 is designed for a touchscreen which I don't have! Maybe I should have bought something with Windows 7 on it??
Thanks
Kate
I purchased an Asus x501a laptop with Windows 8 preinstalled at the beginning of the month. They sold me Nortons 360 which I installed. The laptop keeps freezing and if I look in the task manager the disk useage keeps reaching 100% every few seconds and lots of things aren't working properly; the internet connection keeps falling off, when using apps such as facebook it keeps freezing; internet pages are taking seconds to load instead of miliseconds. I can't believe this should be happening to a brand new laptop. Before I take it back I want to check whether it is actually a windows 8 problem (I suspect it is) as it uploaded 46 or more new updates to Windows 8 when I switched it on and these could potentially mean something else on the ASUS kit is outdated.
Any help you can provide is much appreciated. Please note that it is not a touch screen laptop (why would I buy one of those windows when I can successfully use my ipad and phone for this). The reason I bought a laptop is that I don't want touchscreen and just want an old fashioned computer to do use for work/other simple tasks. I will keep my ipad for social media use etc as the facebook app on windows 8 is designed for a touchscreen which I don't have! Maybe I should have bought something with Windows 7 on it??
Thanks
Kate
My Computer
System One
-
- OS
- Windows 8
- Computer type
- Laptop
- System Manufacturer/Model
- ASUS x501A
- CPU
- Intel Core i3 2.2 ghz
- Memory
- 4GB
- Browser
- internet explorer
- Antivirus
- Nortons 360 Gold