I have problem running WEI on my windows 8

mide

Member
Member
Messages
13
Hello. I have problem running WEI on my windows 8. It just stops and gives the message WEI on your computer could not be computed. Cannot complete assessment. What should I do please.
P.S. I was able to run it while using windows 7.
 

My Computer

System One

  • OS
    windows 8 pro
    Computer type
    Laptop
    System Manufacturer/Model
    compaq
    Memory
    320
    Graphics Card(s)
    intel chipset
    Browser
    Google chrome
    Antivirus
    kaspersky
Welcome to EightForums, mide. :)

Any yellow flags in Device Manager? All drivers look good?

Any issues in Action Center?
 
Last edited:

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer T690
    CPU
    Intel Pentium D Dual Core
    Motherboard
    Acer/Intel E946GZ
    Memory
    2GB (max upgrade)
    Graphics Card(s)
    Intel Graphics Media Accelerator 3000 - PCI Express x16
    Sound Card
    Integrated RealTek ALC888 high-definition audio with 7.1 channel audio support
    Monitor(s) Displays
    Acer AL1917W A LCD
    Screen Resolution
    1440 X 900
    Hard Drives
    350 GB Seagate Barracuda 7200.10
    Thumb drives
    PSU
    Standard 250 watt
    Case
    Desktop 7.2" (183mm) W x 17.5" (445mm) L x 14.5"
    Cooling
    Dual case fans + CPU fan
    Keyboard
    Acer Windows PS/2
    Mouse
    Wireless Microsoft Arc
    Internet Speed
    54mbp/s
    Browser
    IE11
    Antivirus
    Defender
    Other Info
    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1
Thanks... There is no yellow flag in the device manager and no issues in action center. All drivers up to date too.
 

My Computer

System One

  • OS
    windows 8 pro
    Computer type
    Laptop
    System Manufacturer/Model
    compaq
    Memory
    320
    Graphics Card(s)
    intel chipset
    Browser
    Google chrome
    Antivirus
    kaspersky

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer T690
    CPU
    Intel Pentium D Dual Core
    Motherboard
    Acer/Intel E946GZ
    Memory
    2GB (max upgrade)
    Graphics Card(s)
    Intel Graphics Media Accelerator 3000 - PCI Express x16
    Sound Card
    Integrated RealTek ALC888 high-definition audio with 7.1 channel audio support
    Monitor(s) Displays
    Acer AL1917W A LCD
    Screen Resolution
    1440 X 900
    Hard Drives
    350 GB Seagate Barracuda 7200.10
    Thumb drives
    PSU
    Standard 250 watt
    Case
    Desktop 7.2" (183mm) W x 17.5" (445mm) L x 14.5"
    Cooling
    Dual case fans + CPU fan
    Keyboard
    Acer Windows PS/2
    Mouse
    Wireless Microsoft Arc
    Internet Speed
    54mbp/s
    Browser
    IE11
    Antivirus
    Defender
    Other Info
    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1
ok..... I will try to do that. I will post a feed back tomorrow. I want to sleep now. Thanks for the help
 

My Computer

System One

  • OS
    windows 8 pro
    Computer type
    Laptop
    System Manufacturer/Model
    compaq
    Memory
    320
    Graphics Card(s)
    intel chipset
    Browser
    Google chrome
    Antivirus
    kaspersky
Thanks
Am running it now. I actually uninstalled the KIS. I hope it works.... Feedback soon....
 

My Computer

System One

  • OS
    windows 8 pro
    Computer type
    Laptop
    System Manufacturer/Model
    compaq
    Memory
    320
    Graphics Card(s)
    intel chipset
    Browser
    Google chrome
    Antivirus
    kaspersky
ok...... Ran it 4 times. No error was discovered. Any more advice?

Thanks 4 all the help......
 

My Computer

System One

  • OS
    windows 8 pro
    Computer type
    Laptop
    System Manufacturer/Model
    compaq
    Memory
    320
    Graphics Card(s)
    intel chipset
    Browser
    Google chrome
    Antivirus
    kaspersky
ok...... Ran it 4 times. No error was discovered. Any more advice?

Thanks 4 all the help......

You're welcome, mide. I haven't the slightest idea what could be wrong. I was hoping it was a broken file within the WIE program itself. Have you searched MS site and/or the internet for the problem? I'd do that for you, but I'm on my Droid right now.

When was the last time you rebooted? Do you use CCleaner? Any Registry cleaner/repair?

Yes, I think there's no need for 3rd party AV for Defender is at kernel level now.
 

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer T690
    CPU
    Intel Pentium D Dual Core
    Motherboard
    Acer/Intel E946GZ
    Memory
    2GB (max upgrade)
    Graphics Card(s)
    Intel Graphics Media Accelerator 3000 - PCI Express x16
    Sound Card
    Integrated RealTek ALC888 high-definition audio with 7.1 channel audio support
    Monitor(s) Displays
    Acer AL1917W A LCD
    Screen Resolution
    1440 X 900
    Hard Drives
    350 GB Seagate Barracuda 7200.10
    Thumb drives
    PSU
    Standard 250 watt
    Case
    Desktop 7.2" (183mm) W x 17.5" (445mm) L x 14.5"
    Cooling
    Dual case fans + CPU fan
    Keyboard
    Acer Windows PS/2
    Mouse
    Wireless Microsoft Arc
    Internet Speed
    54mbp/s
    Browser
    IE11
    Antivirus
    Defender
    Other Info
    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1
Ok... Thanks once again. finally got hold of microsoft support center. The problem is specific to intel 965 express family chipset. I installed my version of win 8 on a friends pc (sony) and everything worked perfectly.
Once again, thanks for the patience and help.....
 

My Computer

System One

  • OS
    windows 8 pro
    Computer type
    Laptop
    System Manufacturer/Model
    compaq
    Memory
    320
    Graphics Card(s)
    intel chipset
    Browser
    Google chrome
    Antivirus
    kaspersky
Not sure if I was much help. Perhaps pointed you in another direction. I'm glad you got it resolved. :)

Thanks for posting your progress. Is there any fix for this?
 

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer T690
    CPU
    Intel Pentium D Dual Core
    Motherboard
    Acer/Intel E946GZ
    Memory
    2GB (max upgrade)
    Graphics Card(s)
    Intel Graphics Media Accelerator 3000 - PCI Express x16
    Sound Card
    Integrated RealTek ALC888 high-definition audio with 7.1 channel audio support
    Monitor(s) Displays
    Acer AL1917W A LCD
    Screen Resolution
    1440 X 900
    Hard Drives
    350 GB Seagate Barracuda 7200.10
    Thumb drives
    PSU
    Standard 250 watt
    Case
    Desktop 7.2" (183mm) W x 17.5" (445mm) L x 14.5"
    Cooling
    Dual case fans + CPU fan
    Keyboard
    Acer Windows PS/2
    Mouse
    Wireless Microsoft Arc
    Internet Speed
    54mbp/s
    Browser
    IE11
    Antivirus
    Defender
    Other Info
    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1
Oh... You did. I was told to wait for update for the driver. How long, I don't know......
 

My Computer

System One

  • OS
    windows 8 pro
    Computer type
    Laptop
    System Manufacturer/Model
    compaq
    Memory
    320
    Graphics Card(s)
    intel chipset
    Browser
    Google chrome
    Antivirus
    kaspersky
Do you know how to install an OEM?
 

My Computer

System One

  • OS
    windows 8 pro
    Computer type
    Laptop
    System Manufacturer/Model
    compaq
    Memory
    320
    Graphics Card(s)
    intel chipset
    Browser
    Google chrome
    Antivirus
    kaspersky
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