Solved Windows 8 hangs when loading taskbar

milw0rm said:

Firstly make sure you're not running two (or more) anti-virus products as these can conflict with each other and cause problems. If you are please un-install one or un-install both and use the built in Windows 8 Defender.

Although always a possibility, it's doubtful that a Windows Service (rather a 3rd party service) is causing this problem. Try the following:

1. Open up msconfig and click on the "Services" tab.
2. Tick the box "Hide all Microsoft Services".
3. Select about half of the services and untick the rest.
4. Reboot your PC and see if the problem persists.

If it's now fine you can now probably exclude those services so untick them and select the other half. If you are now getting problems we can assume that the problem lays in one of those services so you will need to untick one-by-one until you find the one causing the issues.

Please also update the firmware of your SSD if possible to Windows 8 versions.

-cheers

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milw0rm said:

A refresh might work if some windows files have become corrupted. Have you made sure you have got all windows 8 updates?, if not please do.

It might also worth doing a scan of your system with Malwarebytes, TDSSkiller and Hitman Pro just in-case a Windows file has become infected or you have a rootkit:

Malwarebytes : Malwarebytes Anti-Malware removes malware including viruses, spyware, worms and trojans, plus it protects your computer
TDSSKiller Download
Home - SurfRight

-cheers

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milw0rm said:

I'm wondering if event viewer would shed some light on this. Could you do the following?:

1. Download myeventviewer from Nirsoft: Alternative to standard event viewer of Windows
2. Run it and go to: "File/Clear All Event Logs" and then shut the program down.
3. Restart your PC.

Then use these posting instructions and attach the zip file created so we can examine any logs created:

http://www.eightforums.com/bsod-cra...e-screen-death-bsod-posting-instructions.html

-cheers

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milw0rm said:

Some of your logs seem to be pointing towards the files: wiaservc.dll and stisvc.exe which are the Windows Image Acquisition Service. This deals with imaging software being able to communicate with hardware such as digital cameras and scanners etc... I wonder if you have any of those devices attached to your PC?, if so please remove them for testing purposes. You can also try disabling the Windows Image Acquisition (WIA) service for testing purposes, see if that helps.

If it does help then it's possible the files are corrupt, try using sfc /scannow to fix this:

http://www.eightforums.com/tutorials/3047-sfc-scannow-command-run-windows-8-a.html

I've looked through your drivers.txt file and there are a number of drivers you should consider updating to Windows 8 64bit versions or removing/un-installing if un-needed:

RTL8168.sys - Realtek Gigabit Ethernet PCI Express driver: Realtek
iirsp.sys - Intel Raid StorPort Driver: Driver Reference Table
iaStorV.sys - Intel Matrix Storage Manager driver (base) (now is the Rapid Storage Technology (RST) driver): Driver Reference Table
nfrd960.sys - IBM ServeRAID Controller Driver: Driver Reference Table
adpu320.sys - Adaptec .NET Ultra320 Driver: Driver Reference Table
nvraid.sys - nVidia nForce RAID Driver: Driver Reference Table
nvstor.sys - nVidia Storage Drivers: Driver Reference Table
adp94xx - Adaptec HostRAID SAS Driver: Driver Reference Table
SiSRaid2.sys and SiSRaid4.sys - SiS AHCI Stor-Miniport Driver: Driver Reference Table
lmimirr.sys - RemotelyAnywhere Mirror Miniport Driver or LogMeIn Mirror Miniport Driver: Driver Reference Table
stexstor.sys - Promise SuperTrak EX Series Driver: Driver Reference Table

The above information suggest you have a lot of different RAID drivers on your system which could be causing problems. Please make sure you're only using the driver suggested from you hardware manufacturer. If you have not already please make sure you are using the most up-to-date chipset drivers from your manufacturer:

GIGABYTE - Motherboard - Socket AM2+ - GA-MA785GM-US2H (rev. 3.3)

This is all I got, if it doesn't help maybe someone with more expertise can.

-cheers

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milw0rm said:

I'm glad that disabling WIA service has sorted out the slow boot problem. I'm not 100% sure why a windows service would be causing you a problem which is why it surprised me when you said it was a windows service causing the problem, this is not usually the case. I was hoping that if the file was corrupted sfc /scannow would have fixed it but this is not the case.

One possibility is for some reason WIA was set at "Automatic" instead of "Manual" which it is by default. This would cause the slow boot since it's then looking for scanners, digital cameras and other hardware when booting. Please try setting the WIA service to "Manual" and reboot your PC to see if that helps. If that doesn't help you can try and set all Windows 8 services to default by using this tool:

Set Windows Services To Default Startup

-cheers

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