System Image backup failed for Windows 8

tcreek

New Member
Messages
3
Location
New Albany Indiana
I downloaded Windows 8 a couple days ago. I tried creating a system image to a 500 GB (409 GB free) Western Digital external drive four times and each time after several minutes a message said that the backup failed. The Recover Partition backup seemed to complete OK each time. The failures occurred after a minute or so into the OS C: drive backup.

The external drive checked out OK. The drive previously had a system image for Windows 7 that was deleted before the backup attempt. Here are 2 of the messages I received as the backups failed. The other 2 were about the same, I think.

"There was a failure in preparing the backup image of one of the volumes in the backup set. (0X807800C).
The mounted backup volume is inaccessible. Please retry the operation. (0X8078004F)."

"There was a failure in preparing the backup image of one of the volumes in the backup set. (0X807800C).
The specified disk cannot be found. (0X80780081)"

Below were the 2 files on the external drive after the failure. I guess the first was the completed Recovery Partition backup. I don't know much about this sort of thing.

7da23344-ab79-11e1-887d-806e6f6e6963.vhdx - 7.61 GB
7da23345-ab79-11e1-887d-806e6f6e6963.vhdx - 7.00 MB

Does anyone have any ideas about the problem? The only virus software on the PC is Windows Defender that came with the OS.
 

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    Dell XPX 8500
    CPU
    i7-3770
    Motherboard
    Dell 0YJPT1 A00
    Memory
    8 GB
    Graphics Card(s)
    AMD Radeon HD 7500 Series
Fifth time is a charm, I guess. I tried the system image backup for the fifth time and it completed successfully this time. Nothing was changed on my system or drives.
 

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    Dell XPX 8500
    CPU
    i7-3770
    Motherboard
    Dell 0YJPT1 A00
    Memory
    8 GB
    Graphics Card(s)
    AMD Radeon HD 7500 Series
Back
Top