Hello,
Fist, sorry if I'm not clear, english is not my native langage (I'm French).
I would be so happy if someone would take up the challenge to make my bluetooth work. I swear I've tried everything I was able to. I really need help.
So I have a samsung np350v5c that works with Windows 8, and with bluetooth (that's what they said...). I have never managed to make it worked, but as I didn't need it untill now , it didn't bother me. I would like to manage to make it work now, but I can't.
- First of all, my bluetooth is on (checked in wireless menu).
- When I click on bluetooth icon, open parameters, everytime I click on authorize other to detect this laptop, the window freeze and is not responding. The second time, I have the following message "An error occured while windows was saving your settings. Maybe the bluetooth unit is disconnected. (It isn't) These settings where not saved: recognize settings," Of course, I checked, bluetooth is on. In my devices, Bluetooth is said to function properly.
- I tried to go to to services.msc. I have not the "Bluetooth support service" line. Not at all. BUT, when I go to "run as administrator" and type "net start bthserv", I am told that the service as already been started. (so why the line don't show up ?)
- I tried to find latest drivers, but even though my laptop as a native windows 8 os installed on it, samsung drivers are only made for windows 7.
- I tried Bluesoleil, it didn't work either.
- I even bought a bluetooth dongle, but still not working. The dongle works perfectly with my husband's windows 7 laptop who didn't had bluetooth and is very happy now (I'm so jealous...)
With everything I tried, I think it's a problem with the way windows manages Bluetooth on my laptop, not hardware problem. Maybe I'm wrong ?
To finish with, I've checked device manager, Bluetooth is said to be working properly and to have the latest driver installed. So frustrating (why isn't there a button to say: "no, it is not. I tell you something is wrong ! ;-)
I have read tons of threads, but I never find anything that could help. I would really like to avoid a complete reinstall of my windows 8. I am not even sure that I would be able to reinstall everything without having the same problem, if I don't understand first what happen.
I hope I was clear, and that someone will be able to help me.
And a big thank you from France to whoever will solve my problem.
Fist, sorry if I'm not clear, english is not my native langage (I'm French).
I would be so happy if someone would take up the challenge to make my bluetooth work. I swear I've tried everything I was able to. I really need help.
So I have a samsung np350v5c that works with Windows 8, and with bluetooth (that's what they said...). I have never managed to make it worked, but as I didn't need it untill now , it didn't bother me. I would like to manage to make it work now, but I can't.
- First of all, my bluetooth is on (checked in wireless menu).
- When I click on bluetooth icon, open parameters, everytime I click on authorize other to detect this laptop, the window freeze and is not responding. The second time, I have the following message "An error occured while windows was saving your settings. Maybe the bluetooth unit is disconnected. (It isn't) These settings where not saved: recognize settings," Of course, I checked, bluetooth is on. In my devices, Bluetooth is said to function properly.
- I tried to go to to services.msc. I have not the "Bluetooth support service" line. Not at all. BUT, when I go to "run as administrator" and type "net start bthserv", I am told that the service as already been started. (so why the line don't show up ?)
- I tried to find latest drivers, but even though my laptop as a native windows 8 os installed on it, samsung drivers are only made for windows 7.
- I tried Bluesoleil, it didn't work either.
- I even bought a bluetooth dongle, but still not working. The dongle works perfectly with my husband's windows 7 laptop who didn't had bluetooth and is very happy now (I'm so jealous...)
With everything I tried, I think it's a problem with the way windows manages Bluetooth on my laptop, not hardware problem. Maybe I'm wrong ?
To finish with, I've checked device manager, Bluetooth is said to be working properly and to have the latest driver installed. So frustrating (why isn't there a button to say: "no, it is not. I tell you something is wrong ! ;-)
I have read tons of threads, but I never find anything that could help. I would really like to avoid a complete reinstall of my windows 8. I am not even sure that I would be able to reinstall everything without having the same problem, if I don't understand first what happen.
I hope I was clear, and that someone will be able to help me.
And a big thank you from France to whoever will solve my problem.
My Computer
System One
-
- OS
- Windows 8
- Computer type
- Laptop
- System Manufacturer/Model
- Samsung NP350v5C