Internet Issues

AlexRD

New Member
Member
Messages
44
Hey,

I've been having problems with my internet for a long long time.

Basically, it's inconsistent. When i test it at speedtest.net, it gives me 5 MBPS which is what i pay for, and 1 ms jitter and 80 ms latency, which is all good honestly. I also download at 500 kb/s most of the times.

But then, with these settings, i can't watch a stream at twitch on LOW. Any stream. It stutters like hell. Same goes for youtube videos. I mean, at the highest setting (which most likely is 720p), the bitrate is 5mbps, which is exactly what i have. So if i chose that, i would understand stuttering. But on low! I'm already watching at 240p, does it really need to stutter?

Also, when i try to play a game like dota 2, the packet loss varies. When it's good, its at 0-3%, but it keeps going to 10-20%, which is unplayable. I mean, shouldn't packet loss be consistent? If i had packet loss issues, i should always have packet loss correct? But why does packet loss vary from day to day, even during business hours? I mean, when it's really late or really early, the internet is great. No packet loss. But then on peak hours, it can get to 40-50%!

And i can't even listen to music on youtube while playing, because apparently just opening a youtube video makes my ping go from 100 and 0 packet loss, to 130 and 5 packet loss. Doesn't even matter if the video is fully loaded, just having it open does that. Does any of this make sense?? I mean honestly.

I've attached some of the DSL Info. Hopefully someone can help me out.

Thanks,
Alex
 

Attachments

  • DSL INFO.png
    DSL INFO.png
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My Computer

System One

  • OS
    Windows 8.1 x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom Built
    CPU
    Intel i7 2600k
    Motherboard
    Asus Maximus IV Z68 - Extreme
    Memory
    4x4 Ripjaws X79 Series 2133 MHz (9-11-10-28)
    Graphics Card(s)
    eVGA GTX 780 Ti Classified
    Sound Card
    Default
    Monitor(s) Displays
    Full HD Philips TV 32"
    Screen Resolution
    1920x1080
    Hard Drives
    1x Crucial m4 SSD 512 GB
    PSU
    Silverstone Strider Gold 850w
    Case
    Sentey - Renegade GS-6200
    Cooling
    Corsair H80i Liquid Cooler
    Keyboard
    Logitech K800
    Mouse
    Steelseries Sensei Raw
    Internet Speed
    10 Mb
    Browser
    Chrome
    Antivirus
    Windows Defender
The screenshot from your Gateway shows that they can dial you up to your Max Rate with no issues. When you have that slow of a connection, you are going to see the issues that you are describing. All that Packet Loss is looking at, is the number of packets that come in or go out bad and that CRC has to resend the same info multiple times.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.
What do you mean dial up my max rate?
 

My Computer

System One

  • OS
    Windows 8.1 x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom Built
    CPU
    Intel i7 2600k
    Motherboard
    Asus Maximus IV Z68 - Extreme
    Memory
    4x4 Ripjaws X79 Series 2133 MHz (9-11-10-28)
    Graphics Card(s)
    eVGA GTX 780 Ti Classified
    Sound Card
    Default
    Monitor(s) Displays
    Full HD Philips TV 32"
    Screen Resolution
    1920x1080
    Hard Drives
    1x Crucial m4 SSD 512 GB
    PSU
    Silverstone Strider Gold 850w
    Case
    Sentey - Renegade GS-6200
    Cooling
    Corsair H80i Liquid Cooler
    Keyboard
    Logitech K800
    Mouse
    Steelseries Sensei Raw
    Internet Speed
    10 Mb
    Browser
    Chrome
    Antivirus
    Windows Defender
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