RFD
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- 2
I have a nightmare case. I'm literally seconds from throwing the POFS in the trash or taking it to the desert and shooting it..
First of all laptop was working as designed with both Ethernet and wi-fi. 8.1
I upgraded to Win10 (like an idiot) got done and Ethernet port is dead. Orange light still on port.
Downloaded windows 10
Ethernet port is dead
wireless only works
tried to update driver got this message "the realtek network controller was not found, if deep sleep mode is enabled please plus the cable"
device manager > network adapters > only shows wireless RTL8188EE Wi-Fi adapter > properties> power mgmt.> unchecked allow computer to turn off this device to save power > restart> no Ethernet
did clean re-install of windows 10
no change
Windows C> Realtek>Drivers> NO CONTROLLER FOUND > PCIE wireless LAN> update driver> no change
realtek website > search > realtek network controller > uploaded> reboot> no change
BIOS startup> turned off in config settings > reboot> no change
HP support sent me on a wild goose chase had me do a reset, which prevented me to roll back to 8.1
windows 10 post install ethernet controller MIA - HP Support Forum - 5222515
HP sends factory reimaging to 8.1
install
updated all updated from HP and MS.
They say send it back to them with a 3 week turn around (as a last resort when im done and call it quits)
searching the web I did all the commands ipconfig, no corrupted files
have no internet651 and did all those which led me back to command prompts
last thing I found is that win 7 and win 8 shared drivers and win 10 is compatible
end result is this, whenever I download and install the realtek network controller driver and reboot the only network adapter that shows is the Realtek RTL8188EE 802.11b/g/n Wi-Fi Adapter in device manager
If I show hidden ive got WAN Miniport x9 or so IKA, IP, IPv6, L2TP, Network Monitor, PPPOE, PPTP and SSTP.
No family controller or Realtek network controller driver
just this haunting nightmare no matter what i do or try its still there
"the realtek network controller was not found, if deep sleep mode is enabled please plus the cable"
I think i'm going to stroke out here..... I know its got to be something stupid....
Help.... me..... please
RFD
First of all laptop was working as designed with both Ethernet and wi-fi. 8.1
I upgraded to Win10 (like an idiot) got done and Ethernet port is dead. Orange light still on port.
Downloaded windows 10
Ethernet port is dead
wireless only works
tried to update driver got this message "the realtek network controller was not found, if deep sleep mode is enabled please plus the cable"
device manager > network adapters > only shows wireless RTL8188EE Wi-Fi adapter > properties> power mgmt.> unchecked allow computer to turn off this device to save power > restart> no Ethernet
did clean re-install of windows 10
no change
Windows C> Realtek>Drivers> NO CONTROLLER FOUND > PCIE wireless LAN> update driver> no change
realtek website > search > realtek network controller > uploaded> reboot> no change
BIOS startup> turned off in config settings > reboot> no change
HP support sent me on a wild goose chase had me do a reset, which prevented me to roll back to 8.1
windows 10 post install ethernet controller MIA - HP Support Forum - 5222515
HP sends factory reimaging to 8.1
install
updated all updated from HP and MS.
They say send it back to them with a 3 week turn around (as a last resort when im done and call it quits)
searching the web I did all the commands ipconfig, no corrupted files
have no internet651 and did all those which led me back to command prompts
last thing I found is that win 7 and win 8 shared drivers and win 10 is compatible
end result is this, whenever I download and install the realtek network controller driver and reboot the only network adapter that shows is the Realtek RTL8188EE 802.11b/g/n Wi-Fi Adapter in device manager
If I show hidden ive got WAN Miniport x9 or so IKA, IP, IPv6, L2TP, Network Monitor, PPPOE, PPTP and SSTP.
No family controller or Realtek network controller driver
just this haunting nightmare no matter what i do or try its still there
"the realtek network controller was not found, if deep sleep mode is enabled please plus the cable"
I think i'm going to stroke out here..... I know its got to be something stupid....
Help.... me..... please
RFD
My Computer
System One
-
- OS
- Windows 8.1 64-bit
- Computer type
- Laptop
- System Manufacturer/Model
- HP J9N57UA#ABA
- CPU
- Intel(R) Core(TM) i7-4510U CPU @ 2.00GHz
- Motherboard
- 227F 77.35
- Memory
- 6GB
- Graphics Card(s)
- Intel(R) HD Graphics Family
- Antivirus
- AVG