Internet Problems and Ipconfig

Theheck1

New Member
Messages
3
My brother's computer and my phone are able to connect to the internet just fine, but my computer sporadically disconnects. There are times when I can use the internet for hours without problems and then there's phases where it disconnects every 5 minutes. When I do the basic automatic troubleshoot, it says one of two things each time: the wifi doesn't have a valid ip configuration or the default gateway is not available. Every time, resetting the network adapter makes it work again, but it's very irritating when it happens every few minutes.

I looked online and did stuff like reinstalling the network adapter in device manager and unchecking the option to turn off the network adapter to save power. I also configured the IPv4 to automatically find an IP address and the DNS server address. I also did the winsock reset: netsh winsock reset catalog, netsh int ipv4 reset reset.log, and netsh int ipv6 reset reset.log. I rebooted my computer with each new solution, but none of them worked.

Lastly, I tried using ipconfig /all, ipconfig /release, and ipconfig /renew, but it tells me that it can't perform any actions while the media is disconnected. How can I fix this problem, and what else can I do to fix my internet?

My computer is a Dell Inspiron 7520 and here is the ipconfig /all:
C:\WINDOWS\system32>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : pc
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : Yes
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Local Area Connection* 5:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : 84-A6-C8-B2-90-1D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Centrino(R) Wireless-N 2230
Physical Address. . . . . . . . . : 84-A6-C8-B2-90-1C
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::a40f:e734:2a18:7503%16(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.11(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, August 5, 2015 4:41:27 PM
Lease Expires . . . . . . . . . . : Thursday, August 6, 2015 4:41:28 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 277128904
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-41-AB-D0-84-A6-C8-B2-90-1C

DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Bluetooth Network Connection 2:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)

Physical Address. . . . . . . . . : 84-A6-C8-B2-90-20
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Ethernet:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : E0-DB-55-D1-A1-3C
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

C:\WINDOWS\system32>

//~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
//ipconfig /release
//~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

C:\WINDOWS\system32>ipconfig /release
Windows IP Configuration
No operation can be performed on Local Area Connection* 5 while it has its media
disconnected.
No operation can be performed on Bluetooth Network Connection 2 while it has its
media disconnected.
No operation can be performed on Ethernet while it has its media disconnected.

Wireless LAN adapter Local Area Connection* 5:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Wireless LAN adapter Wi-Fi:
Connection-specific DNS Suffix . :
Link-local IPv6 Address . . . . . : fe80::a40f:e734:2a18:7503%16
Default Gateway . . . . . . . . . :

Ethernet adapter Bluetooth Network Connection 2:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Ethernet adapter Ethernet:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

C:\WINDOWS\system32>
 

My Computer

System One

  • OS
    Windows 8.1
it appears the radio's on your laptop are being turned off..
either by a Keyboard Key or Wireless switch
and maybe even an antivirus program
 

My Computer

System One

  • OS
    Windows 3.1 > Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8700
    CPU
    I7
    Memory
    24 GB
My wireless is dictated by Fn-F2, and I don't have a wireless switch. The antivirus could potentially be the culprit. Can you give me some solutions? Again, it is only at that particular connection that gives me problems -- public wifi like the school's works perfectly fine.
 

My Computer

System One

  • OS
    Windows 8.1
Maybe a router setting then - maybe only allows X number of devices connected to it...

when you get a good connection at that location - maybe it's because another device is not connected

I know in my router settings I can limit the number of connected devices
 

My Computer

System One

  • OS
    Windows 3.1 > Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8700
    CPU
    I7
    Memory
    24 GB
Back
Top