My brother's computer and my phone are able to connect to the internet just fine, but my computer sporadically disconnects. There are times when I can use the internet for hours without problems and then there's phases where it disconnects every 5 minutes. When I do the basic automatic troubleshoot, it says one of two things each time: the wifi doesn't have a valid ip configuration or the default gateway is not available. Every time, resetting the network adapter makes it work again, but it's very irritating when it happens every few minutes.
I looked online and did stuff like reinstalling the network adapter in device manager and unchecking the option to turn off the network adapter to save power. I also configured the IPv4 to automatically find an IP address and the DNS server address. I also did the winsock reset: netsh winsock reset catalog, netsh int ipv4 reset reset.log, and netsh int ipv6 reset reset.log. I rebooted my computer with each new solution, but none of them worked.
Lastly, I tried using ipconfig /all, ipconfig /release, and ipconfig /renew, but it tells me that it can't perform any actions while the media is disconnected. How can I fix this problem, and what else can I do to fix my internet?
My computer is a Dell Inspiron 7520 and here is the ipconfig /all:
C:\WINDOWS\system32>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : pc
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : Yes
WINS Proxy Enabled. . . . . . . . : No
Wireless LAN adapter Local Area Connection* 5:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : 84-A6-C8-B2-90-1D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wi-Fi:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Centrino(R) Wireless-N 2230
Physical Address. . . . . . . . . : 84-A6-C8-B2-90-1C
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::a40f:e734:2a18:7503%16(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.11(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, August 5, 2015 4:41:27 PM
Lease Expires . . . . . . . . . . : Thursday, August 6, 2015 4:41:28 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 277128904
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-41-AB-D0-84-A6-C8-B2-90-1C
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter Bluetooth Network Connection 2:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 84-A6-C8-B2-90-20
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Ethernet adapter Ethernet:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : E0-DB-55-D1-A1-3C
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
C:\WINDOWS\system32>
//~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
//ipconfig /release
//~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
C:\WINDOWS\system32>ipconfig /release
Windows IP Configuration
No operation can be performed on Local Area Connection* 5 while it has its media
disconnected.
No operation can be performed on Bluetooth Network Connection 2 while it has its
media disconnected.
No operation can be performed on Ethernet while it has its media disconnected.
Wireless LAN adapter Local Area Connection* 5:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Wireless LAN adapter Wi-Fi:
Connection-specific DNS Suffix . :
Link-local IPv6 Address . . . . . : fe80::a40f:e734:2a18:7503%16
Default Gateway . . . . . . . . . :
Ethernet adapter Bluetooth Network Connection 2:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Ethernet adapter Ethernet:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
C:\WINDOWS\system32>
I looked online and did stuff like reinstalling the network adapter in device manager and unchecking the option to turn off the network adapter to save power. I also configured the IPv4 to automatically find an IP address and the DNS server address. I also did the winsock reset: netsh winsock reset catalog, netsh int ipv4 reset reset.log, and netsh int ipv6 reset reset.log. I rebooted my computer with each new solution, but none of them worked.
Lastly, I tried using ipconfig /all, ipconfig /release, and ipconfig /renew, but it tells me that it can't perform any actions while the media is disconnected. How can I fix this problem, and what else can I do to fix my internet?
My computer is a Dell Inspiron 7520 and here is the ipconfig /all:
C:\WINDOWS\system32>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : pc
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : Yes
WINS Proxy Enabled. . . . . . . . : No
Wireless LAN adapter Local Area Connection* 5:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : 84-A6-C8-B2-90-1D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wi-Fi:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Centrino(R) Wireless-N 2230
Physical Address. . . . . . . . . : 84-A6-C8-B2-90-1C
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::a40f:e734:2a18:7503%16(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.11(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, August 5, 2015 4:41:27 PM
Lease Expires . . . . . . . . . . : Thursday, August 6, 2015 4:41:28 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 277128904
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-41-AB-D0-84-A6-C8-B2-90-1C
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter Bluetooth Network Connection 2:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 84-A6-C8-B2-90-20
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Ethernet adapter Ethernet:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : E0-DB-55-D1-A1-3C
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
C:\WINDOWS\system32>
//~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
//ipconfig /release
//~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
C:\WINDOWS\system32>ipconfig /release
Windows IP Configuration
No operation can be performed on Local Area Connection* 5 while it has its media
disconnected.
No operation can be performed on Bluetooth Network Connection 2 while it has its
media disconnected.
No operation can be performed on Ethernet while it has its media disconnected.
Wireless LAN adapter Local Area Connection* 5:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Wireless LAN adapter Wi-Fi:
Connection-specific DNS Suffix . :
Link-local IPv6 Address . . . . . : fe80::a40f:e734:2a18:7503%16
Default Gateway . . . . . . . . . :
Ethernet adapter Bluetooth Network Connection 2:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Ethernet adapter Ethernet:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
C:\WINDOWS\system32>
My Computer
System One
-
- OS
- Windows 8.1