Hi
I recently purchased this new laptop:
Asus X555LF
Intel® Core™ i3 5010U Processor
DDR3L 1600 MHz SDRAM 8GB
NVIDIA® GeForce® 930M with 2GB DDR3 VRAM
1TB HDD
Modem: WiMAX Network Adaptar (I checked the manage section > network adapter, this is the name that displays there, couldn't find manufacturer name/model no etc but I believe its a Huawei wifi dongle(usb) modem)
ISP: Banglalion
I'm running this system on Windows 8.1 64bit.
No issues for the first couple of days other than I noticed this strange ping inconsistency, for example when running ping test in google(note: I tested with other sites like facebook, twitter, youtube etc sites as well), I used to get 120ms to 180ms in average on my old system using same wifi modem.
And using the same wifi modem on this new system .. on the same spot ... the ping was 300ms + .. and the freaky part was when I tested the modem on the old system .. it still displayed its average ping of 120ms to 180ms.
Anyway as I don't know much about networking and being totally new to win 8, I thought it would fix with driver updates etc later on so I somewhat ignored it.
But for the last couple of days this issue(the main one that I'm trying to get resolved) started ... suddenly I start getting "Request timed out" and it continues ... when I reconnect the modem using its own software ... it connects but this time .. when I try running a ping test with google again .. on the CMD window it displays "Ping couldn't find host .... " and then the CMD window closes.
And with this issue present .. if I try opening any website in any browser (firefox/chrome) .. none opens.
But with multiple modem reconencts .. sometimes google or some other site opens maybe for first 1/2min of reconnect and then .. same issue again and within this 1/2mintue period .. ping still displays "Ping couldn't find host .... ".
Today I visited my ISP's tech support and the tech guy suggested that this is probably a windows issue as based on his words .. the modem worked perfectly fine on windows 7 .. and from previous experience I used this same modem on win 7 for 4/5 years within any similar issues.
I don't mind switching to win 7 but while using win 8 .. I've started to like it and would like to stick with it but I need the net and in my area they are the only ISP .. so choices are limited .. just wondering as the device functions sometimes and randomly stops functioning perhaps of you guys may know have an idea on whats going on and hopefully we'll be able to fix it.
I don't really know what info to post .. so just ask.
Thanks in advance!
I recently purchased this new laptop:
Asus X555LF
Intel® Core™ i3 5010U Processor
DDR3L 1600 MHz SDRAM 8GB
NVIDIA® GeForce® 930M with 2GB DDR3 VRAM
1TB HDD
Modem: WiMAX Network Adaptar (I checked the manage section > network adapter, this is the name that displays there, couldn't find manufacturer name/model no etc but I believe its a Huawei wifi dongle(usb) modem)
ISP: Banglalion
I'm running this system on Windows 8.1 64bit.
No issues for the first couple of days other than I noticed this strange ping inconsistency, for example when running ping test in google(note: I tested with other sites like facebook, twitter, youtube etc sites as well), I used to get 120ms to 180ms in average on my old system using same wifi modem.
And using the same wifi modem on this new system .. on the same spot ... the ping was 300ms + .. and the freaky part was when I tested the modem on the old system .. it still displayed its average ping of 120ms to 180ms.
Anyway as I don't know much about networking and being totally new to win 8, I thought it would fix with driver updates etc later on so I somewhat ignored it.
But for the last couple of days this issue(the main one that I'm trying to get resolved) started ... suddenly I start getting "Request timed out" and it continues ... when I reconnect the modem using its own software ... it connects but this time .. when I try running a ping test with google again .. on the CMD window it displays "Ping couldn't find host .... " and then the CMD window closes.
And with this issue present .. if I try opening any website in any browser (firefox/chrome) .. none opens.
But with multiple modem reconencts .. sometimes google or some other site opens maybe for first 1/2min of reconnect and then .. same issue again and within this 1/2mintue period .. ping still displays "Ping couldn't find host .... ".
Today I visited my ISP's tech support and the tech guy suggested that this is probably a windows issue as based on his words .. the modem worked perfectly fine on windows 7 .. and from previous experience I used this same modem on win 7 for 4/5 years within any similar issues.
I don't mind switching to win 7 but while using win 8 .. I've started to like it and would like to stick with it but I need the net and in my area they are the only ISP .. so choices are limited .. just wondering as the device functions sometimes and randomly stops functioning perhaps of you guys may know have an idea on whats going on and hopefully we'll be able to fix it.
I don't really know what info to post .. so just ask.
Thanks in advance!
My Computer
System One
-
- OS
- Wndows 8.1 64bit
- Computer type
- Laptop
- System Manufacturer/Model
- Asus X555LF
- CPU
- Intel® Core™ i3 5010U Processor
- Motherboard
- Don't know
- Memory
- DDR3L 1600 MHz 9GB SDRAM
- Graphics Card(s)
- NVIDIA® GeForce® 930M with 2GB DDR3 VRAM
- Browser
- Firefox, Chrome, Safari ... all altest
- Antivirus
- Comodo Internet Security (free version) latest