Crashing Internet, Comes and Goes

Kaarii

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After recently getting my computer back from repairs for an unrelated issue I find it has been giving me a lot of trouble with the wifi. My internet seems to come in ebbs and flows and frequently crashes. One minute I can be on a Skype call and the next moment the Internet has tanked and won't return for another hour. It seems to be random, and I am sure it is not a network issue. There are other devices in the house which work perfectly. Any advice would be greatly appreciated!
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[I will add more information as I am able to run the program under the network posting tips.]
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1
try dual booting windows 7 with your current windows 8.1

and try connecting (in windows 7)

if this did nothing that means this is a hardware problem
 

My Computer

System One

  • OS
    Windows 8.1 with windows 7
    Computer type
    Laptop
    System Manufacturer/Model
    samsung
    CPU
    Intel Pentium B970 @ 2.30GHz
    Motherboard
    SAMSUNG ELECTRONICS CO., LTD. NP300E5C-A08SA (CPU Socket - U3E1)
    Memory
    2.00GB Single-Channel DDR3 @ 665MHz
    Graphics Card(s)
    Generic PnP Monitor (1366x768@60Hz)
    Sound Card
    Realtek High Definition Audio
    Browser
    internet explorer
    Antivirus
    windows defender
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