Windows 8 and 8.1 Forums

Ricoh 2550 Scan to Folder on Win 8.1

  1. #1

    Posts : 39
    Windows 7 Ultimate

    Ricoh 2550 Scan to Folder on Win 8.1

    I have an issue and out of ideas. It is with scanning to a mapped folder on one of my win 8.1 machines.

    I have a Ricoh 2550 and 2500 multifunction machines. I have previously had the firmware updated
    to scan to win 8.1 machines (needed to be done to work with the SMB of Win 8).

    I am set to scan to two different Win 8.1 machines. A Dell M6700 and a Dell Precision T7910.

    I can scan to folder to the M6700 no problem.

    The T7910 is another story. Sometimes it works, Most of the times it does not. I think it worked fine a few months ago, but I am not sure (did not scan a lot to it). Now most the time does not work. If I reboot the 7910, it seems to work for a scan, then every other scan fails. I have tried doing different mapped drives and setting different permissions, etc... At one point I thought it was because I signed in with a pin instead of the password since on the M6700 I do not use a pin. So I signed in with the password and it worked for a hour. Did a bunch of scans it was fine. Then an hour later, I went to try it and it failed. I then logged out of the 7910 and logged back in. A scan worked. But then on another scan right after it failed.

    When it fails, it is because it cannot find the network path.

    Looking at the mapped drive from another computer is not an issue. It is just the Ricoh machines.

    I have tried both the computer name and the IP Address.

    I am just out of ideas.

    I did try FTP with a trial of bulletproof FTP and that works fine, but I'd rather not buy it and then run an ftp server.

    Any ideas?
    Last edited by rinconmike; 15 Mar 2015 at 06:02.

      My System SpecsSystem Spec

  2. #2

    Posts : 39
    Windows 7 Ultimate

    Could the issue be with the IRPStackSize?


    I tried changing this. But it did not solve the problem.
    Last edited by rinconmike; 14 Mar 2015 at 16:14.
      My System SpecsSystem Spec

  3. #3

    Posts : 39
    Windows 7 Ultimate

    I am still at a loss for this. for the IRPStackSize I tried 31 and 45 and does not solve the issue so I deleted the entry so it defualts back. What I noticed is that after reboot of the 7910 I can scan. However, after a while (no set time), it stops working. The printer seems to not be able to connect to the 7910. The printer can browse the network, and it sees the 7910 but cannot connect to any of the mapped drives.

    I think it is some authentication issue but I am out of ideas where to look.

    I see a lot of settings under gpedit, but not sure what to look at.


      My System SpecsSystem Spec

  4. #4

    Windows 8.1 Pro you can add Windows FTP server to your 7910 without any additional cost. Also, does the 7910 use a static or dynamic IP address? I would think it would need to be static for the Ricoh to find the 7910 every time. Hope this helps.
      My System SpecsSystem Spec

  5. #5

    Posts : 39
    Windows 7 Ultimate

    thanks. I do have it set as static. It is just wierd that it works fine to other machines, but just not this one making be think something is causing it to block the connection. I will look at the windows FTP, but still want to figure out the SMB networking.
      My System SpecsSystem Spec

  6. #6

    Posts : 39
    Windows 7 Ultimate

    Still trying to figure out why SMB scanning does not work. On a reboot I can scan for the first 5 to 10 minutes, maybe 15 and then i cannot find the 7910. I do have FTP working fine, but I still want to solve this.

    I just tired to disable energy management on the NIC and need to see if that does anything.

    Just out of ideas.
      My System SpecsSystem Spec

  7. #7

    Try putting the ip address of the scanner in the local hosts file. Maybe then it will find it every time.
      My System SpecsSystem Spec

Ricoh 2550 Scan to Folder on Win 8.1

Similar Threads
Thread Forum
Folder - Delete Folder Content Context Menu
Add "Delete Files in Folder" and "Empty Folder" to Context Menu of Folders in Windows This tutorial will show you how to add or remove "Delete Files in Folder" and "Empty Folder" to the context menu of folders for all users in Vista, Windows 7, and Windows 8. While you must be signed in as...
Replaced User folder with Contacts folder, how to restore?
So I was trying to remap my User folders (e.g. Documents, Pictures) to a different drive by changing the location. What I accidentally managed to do is (I think) migrate my Contacts folder with my User folder. Now, when I go into C>Users, instead of my name, I see the actual Contacts folder. When I...
General Support
Quick scan & Full scan
As a practice if a Quick scan detects something I fix it & then run a Full scan & a boot time scan. Avast just detected 1 infection. When the scan is complete I will fix it & do as I stated above. I really should run scans more often, as should everyone. 46771
System Security
Accidental merge of Downloads folder and Documents folder
I cannot unmerge them! I would like to avoid system restore or adding a new profile if possible. right clicking and changing the location doesn't work because they are both changed by that approach The icons appear unique but they are both titled "Downloads" at the moment I had...
User Accounts and Family Safety
Windows Defender context menu - scan file(s)/folder(s)?
In reference to this thread here: Is there a way to get a context menu to scan individual files and/or folders like MSE does in Windows 7 and prior?
System Security
fail installing Ricoh card reader components. Need driver
maybe someone else has this issue: all drivers on this asus notebook installed well with W8CP except, apparently, bits of a commonly-used Ricoh SD/memory reader device. I was able to get it partly done with ancient 64b vista driver but surely there's a better way. some of the id's:...
Drivers & Hardware

Eight Forums Android App Eight Forums IOS App Follow us on Facebook