Unable to enable Ethernet connection after fresh install

Velostodon

New Member
Messages
3
Hey guys,

I just installed Windows 8.1 from disc. I am using an ASUS P8Z77VLX Motherboard for this.

I just installed all of the drivers for my motherboard but the Ethernet connection was not detected. I went into network settings to find there were now two Ethernet connections, one enabled, the other disabled. The disabled one apparently was added by my motherboard drivers. I attempt to enable it, it says its enabling, and then nothing happens. The windows says its enabled, and it isn't. It doesn't ever appear to actually change.

I ran an sfc /scannow and got no errors.

So, at that, I'm out of ideas. Any help would be greatly appreciated.

Note: I do not have a Wifi adapter on this desktop, only Motherboard Ethernet available.
 

My Computer

System One

  • OS
    Windows 8.1
Welcome to the forum!

Did you try uninstalling the adapter(s) in Device Manager then reboot and let re-install?
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
Yes.

Also, here is some technical data I found.
Device PCI\VEN_8086&DEV_1E3A&SUBSYS_84CA1043&REV_04\3&11583659&0&B0 was configured.
Driver Name: null Class Guid: {00000000-0000-0000-0000-000000000000} Driver Date: Driver Version: Driver Provider: Driver Section: Driver Rank: 0x0 Matching Device Id: Outranked Drivers: Device Updated: false
Path: PCI\VEN_8086&DEV_1E3A&SUBSYS_84CA1043&REV_04\3&11583659&0&B0
Hardware IDs: PCI\VEN_8086&DEV_1E3A&SUBSYS_84CA1043&REV_04 PCI\VEN_8086&DEV_1E3A&SUBSYS_84CA1043 PCI\VEN_8086&DEV_1E3A&CC_078000 PCI\VEN_8086&DEV_1E3A&CC_0780

The PCI Simple Communications Controller not having a proper driver appeared to be the issue, but I installed Intel Management Engine, resolving the PCI Simple Communications issue, but the ethernet connection still does not detect a cable.
 

My Computer

System One

  • OS
    Windows 8.1
You're sure cable is good?

A search did reveal others having same problem with your motherboard.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
Which Ethernet chip do you have? The Asus site shows either Intel or Realtek drivers.

Capture.JPG
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
Well, that's good. If it happens again it could be your cable.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
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