Solved Can't connect to network

lunix

New Member
Messages
44
Hey guys,

Running Windows 8.1 on HP mini laptop, it stopped detecting my home wifi since the last Windows update (updated 12 hours ago).

First time I turned the computer on since the update it couldn't find my home wifi.
After restarting (a few times) it was able to detect it, but couldn't connect - "Can't connect to network", and
after a few tries, it can't detect it at all again.


Details:
-All my other devices can connect and use it normally.
-Linux that runs on this laptop can also connect to it normally (so we're sure it isnt the laptop problem).
-The wifi switch isn't off.
-Forgetting and reconnecting to network gives no results.
-Wifi name and password combination arent wrong and work on all other devices.
-It could connect to this wifi before the update (with minor occasional problems, all fixable with reboot) (ah, win 8 :rolleyes:).
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel 2GHz
    Motherboard
    Intel P35
    Memory
    2 GB
    Graphics Card(s)
    Radeon HD5670
Have you tried rebooting the router? It seems that the issue can't be the router since other devices can connect but I have personally encountered times where rebooting the router made it so that one device that couldn't connect before could now connect.
 

My Computer

System One

  • OS
    W10 Pro (desktop), W10 (laptop), W10 Pro (tablet)
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home built i7-8700K, Hp Envy x360 EVO Laptop, MS Surface Pro 7
    CPU
    3.7Ghz Core i7-8700K, 11th Gen Core i7-1165G7 4.7Ghz, 10th Gen Core™ i5-1035G4 1.1Ghz
    Motherboard
    ASUS TUF Z370-Pro Gaming, HP, MS
    Memory
    16G, 8G, 8G
    Graphics Card(s)
    AMD Radeon RX580, Intel Iris X Graphics, Intel Iris Plus Graphics G4
    Sound Card
    ATI High Definition Audio (Built-in to mobo)
    Monitor(s) Displays
    Dual Samsung U32J59 32 inch monitors, 13.3" display, 12.3" display
    Screen Resolution
    3840x2160 (Desktop), 1920x1080 (laptop), 2736x1824 Pro 7
    Hard Drives
    500GB ssd boot drive with 2 & 10TB Data (Desktop), 512GB ssd (laptop), 128GB SSD (tablet)
    PSU
    Corsair CX 750M
    Case
    Antec 100
    Cooling
    Coolermaster CM 212+
    Keyboard
    IBM Model M - used continuously since 1986
    Mouse
    Microsoft IntelliMouse
    Internet Speed
    665Mbps/15Mbps down/up
    Browser
    FireFox, MS Edge
    Antivirus
    Defender on all
    Other Info
    Retired in 2015 after working in the tech industry for 41 years. First 10 years as a Technician, the rest as a programmer/software engineer. After 1 year of retirement, I was bored so went back to work as a Robotic Process Automation Consultant. Retired for 3rd (and final) time in 2019.
Actually it could be a router issue Strollin. The router is seeing two IP's for the same MAC in its IPTable, so it thinks that there is an IP conflict. Using a static IP for one of the OS's, and a dynamic for the other, sometimes clears it.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.
After installing the latest W 8.1 update, I couldn't access the Internet. I could get to my router setup page and confirmthat I was connected to my ISP. Since everything was working prior to the update, I uninstalled it and everything worked again. Go to Control Panel -> Windows Update, click on Updates and the last one SHOULD? be on top. Right click it and click on Uninstall. After it does it you will have to reboot. I chatted with MS Support and they didn't seem interested, but it looks like I'm not the only one. Good luck!
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo G710
    CPU
    Intel I5
    Motherboard
    Lenovo
    Memory
    8 GB
    Graphics Card(s)
    Intel
    Browser
    Firefox
    Antivirus
    Norton 360
Restarting the router (possibly more than once) fixed it.

Thanks everyone :)
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel 2GHz
    Motherboard
    Intel P35
    Memory
    2 GB
    Graphics Card(s)
    Radeon HD5670
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