Windows 8 and 8.1 Forums

Can't connect to network

  1. #1

    Posts : 44
    Windows 8.1

    Can't connect to network

    Hey guys,

    Running Windows 8.1 on HP mini laptop, it stopped detecting my home wifi since the last Windows update (updated 12 hours ago).

    First time I turned the computer on since the update it couldn't find my home wifi.
    After restarting (a few times) it was able to detect it, but couldn't connect - "Can't connect to network", and
    after a few tries, it can't detect it at all again.

    -All my other devices can connect and use it normally.
    -Linux that runs on this laptop can also connect to it normally (so we're sure it isnt the laptop problem).
    -The wifi switch isn't off.
    -Forgetting and reconnecting to network gives no results.
    -Wifi name and password combination arent wrong and work on all other devices.
    -It could connect to this wifi before the update (with minor occasional problems, all fixable with reboot) (ah, win 8 ).

      My System SpecsSystem Spec

  2. #2

    N. Calif
    Posts : 2,150
    W10 Pro (desktop), W10 (laptop), W10 Pro (tablet), W10 (laptop)

    Have you tried rebooting the router? It seems that the issue can't be the router since other devices can connect but I have personally encountered times where rebooting the router made it so that one device that couldn't connect before could now connect.
      My System SpecsSystem Spec

  3. #3

    Central IL
    Posts : 3,468
    Linux Mint 17.2

    Actually it could be a router issue Strollin. The router is seeing two IP's for the same MAC in its IPTable, so it thinks that there is an IP conflict. Using a static IP for one of the OS's, and a dynamic for the other, sometimes clears it.
      My System SpecsSystem Spec

  4. #4

    Posts : 1
    Windows 8.1

    After installing the latest W 8.1 update, I couldn't access the Internet. I could get to my router setup page and confirmthat I was connected to my ISP. Since everything was working prior to the update, I uninstalled it and everything worked again. Go to Control Panel -> Windows Update, click on Updates and the last one SHOULD? be on top. Right click it and click on Uninstall. After it does it you will have to reboot. I chatted with MS Support and they didn't seem interested, but it looks like I'm not the only one. Good luck!
      My System SpecsSystem Spec

  5. #5

    Posts : 44
    Windows 8.1

    Restarting the router (possibly more than once) fixed it.

    Thanks everyone
      My System SpecsSystem Spec

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