Network Issue I've never encountered

[Vergil]

Today i was calibrating my 2 new monitors and playing with they're settings when all of a sudden i was dropped from my 5g wifi connection. Under networking connections it kept failing to connect to "NetworkProfile". Once i told it to forget "NetworkProfile" the normal name of my 5g connection would reappear. If i then tried to connect again, it would fail and the name would change back to "networkprofile" where it would begin the endless cycle. Meanwhile my regular 2.4 connection worked fine. I have no idea what was going on. I have used windows computers for a long time and i have never seen "networkprofile" under my list of Wireless networks. And conveniently Microsoft's offical support forums have a "temporary problem". Has anyone ever seen this before?

 

[popeye]

Welcome to the forum!

Have you tried this?

Click Start > All Programs > Accessories, right-click on Command Prompt and choose Run as administrator. Windows 8 users press [Windows Key] + [X] and select Command Prompt (Admin).
At the command prompt type: netsh winsock reset catalog and press [Enter].
Next type: netsh int ip reset reset.log and press [Enter].
Restart your PC for the changes to take effect.

 

[mikeytg]

Have you power cycled the devices providing the connection (eg router, modem, etc.)?

 

[Vergil]

Ok, so i tried what Popeye suggested going through cmd and didn't have any luck. I've also reset my modem and router countless times along with my PC. Just now i went through my Asus router and went through the Network Setup Wizard again and i have things working for now. I left all the settings i had before as far as i can tell. What troubles me though is my connection still says im connected to "networkprofile" and not the name of the actual 5g network i have setup. My 2.4 network has the same name just no 5g at the end and its showing up as it is supposed to. I'll go ahead and post my information.

 

[Vergil]

Here is my network information. If you need anything else please let me know.

 

[broe23]

Need the information from netsh wlan show all. Hard to make out what is really showing in that screenshot from Xirrus. Did not need the speed test.

If something is knocking your 5ghz connection out, it could be anything. How close are you to the local airport, also do you have any Ham operators around you?

Changing your settings on your monitor, should not knock out your 5ghz connection, unless you are using a wireless HDMI setup and could be possible that is causing the issue.

It does also help to know what router you are using, how far away from it you are using your laptop.

 

[Vergil]

Here it is. Im using an Asus RT-AC66R router. Not close to airports. As far as i know i'm not close to any Ham Operators. I had to look up what that was.

Network type : Infrastructure
Radio type : [ Any Radio Type ]
Vendor extension : Not present


Security settings
-----------------
Authentication : WPA2-Personal
Cipher : CCMP
Security key : Present


Cost settings
-------------
Cost : Unrestricted
Congested : No
Approaching Data Limit : No
Over Data Limit : No
Roaming : No
Cost Source : Default




=======================================================================
======================= SHOW NETWORKS MODE=BSSID ======================
=======================================================================




Interface name : Wi-Fi
There are 18 networks currently visible.


SSID 1 : HOME-EAC7
Network type : Infrastructure
Authentication : WPA2-Personal
Encryption : CCMP
BSSID 1 : e0:88:5d:46:ea:c7
Signal : 48%
Radio type : 802.11n
Channel : 1
Basic rates (Mbps) : 1 2 5.5 6 11 12 24
Other rates (Mbps) : 9 18 36 48 54


SSID 2 : xfinitywifi
Network type : Infrastructure
Authentication : Open
Encryption : None
BSSID 1 : e2:88:5d:46:ea:c9
Signal : 42%
Radio type : 802.11n
Channel : 1
Basic rates (Mbps) : 1 2 5.5 6 11 12 24
Other rates (Mbps) : 9 18 36 48 54
BSSID 2 : 20:25:64:62:4e:5a
Signal : 52%
Radio type : 802.11n
Channel : 6
Basic rates (Mbps) : 1 2 5.5 11
Other rates (Mbps) : 6 9 12 18 24 36 48 54
BSSID 3 : 20:25:64:61:24:b2
Signal : 36%
Radio type : 802.11n
Channel : 161
Basic rates (Mbps) : 6 12 24
Other rates (Mbps) : 9 18 36 48 54
BSSID 4 : ce:03:fa:bb:cd:74
Signal : 32%
Radio type : 802.11n
Channel : 1
Basic rates (Mbps) : 1 2 5.5 6 11 12 24
Other rates (Mbps) : 9 18 36 48 54
BSSID 5 : 56:57:1a:fc:e5:70
Signal : 48%
Radio type : 802.11n
Channel : 11
Basic rates (Mbps) : 1 2 5.5 6 11 12 24
Other rates (Mbps) : 9 18 36 48 54


SSID 3 :
Network type : Infrastructure
Authentication : WPA2-Personal
Encryption : CCMP
BSSID 1 : a2:b3:13:f2:25:80
Signal : 50%
Radio type : 802.11n
Channel : 6
Basic rates (Mbps) : 1 2 5.5 6 11 12 24
Other rates (Mbps) : 9 18 36 48 54
BSSID 2 : b8:9b:c9:31:e7:bb
Signal : 60%
Radio type : 802.11n
Channel : 9
Basic rates (Mbps) : 1 2 5.5 11
Other rates (Mbps) : 6 9 12 18 24 36 48 54
BSSID 3 : 02:1d:d6:4a:f9:90
Signal : 58%
Radio type : 802.11n
Channel : 6
Basic rates (Mbps) : 1 2 5.5 11
Other rates (Mbps) : 6 9 12 18 24 36 48 54
BSSID 4 : d8:97:ba:f7:75:11
Signal : 40%
Radio type : 802.11n
Channel : 6
Basic rates (Mbps) : 1 2 5.5 6 11 12 24
Other rates (Mbps) : 9 18 36 48 54
BSSID 5 : b8:9b:c9:31:e7:b9
Signal : 62%
Radio type : 802.11n
Channel : 9
Basic rates (Mbps) : 1 2 5.5 11
Other rates (Mbps) : 6 9 12 18 24 36 48 54
BSSID 6 : 52:57:1a:fc:e5:70
Signal : 42%
Radio type : 802.11n
Channel : 11
Basic rates (Mbps) : 1 2 5.5 6 11 12 24
Other rates (Mbps) : 9 18 36 48 54


SSID 4 : CBCI-D58E-2.4
Network type : Infrastructure
Authentication : WPA2-Personal
Encryption : CCMP
BSSID 1 : 20:25:64:62:4e:58
Signal : 44%
Radio type : 802.11n
Channel : 6
Basic rates (Mbps) : 1 2 5.5 6 11 12 24
Other rates (Mbps) : 9 18 36 48 54


SSID 5 : ASUS 2.4G
Network type : Infrastructure
Authentication : WPA2-Personal
Encryption : CCMP
BSSID 1 : 50:46:5d:d1:05:d8
Signal : 74%
Radio type : 802.11n
Channel : 6
Basic rates (Mbps) : 1 2 5.5 11
Other rates (Mbps) : 6 9 12 18 24 36 48 54


SSID 6 : TheGreatIntelligence
Network type : Infrastructure
Authentication : WPA2-Personal
Encryption : CCMP
BSSID 1 : 10:c3:7b:42:8c:f8
Signal : 100%
Radio type : 802.11n
Channel : 6
Basic rates (Mbps) : 1 2 5.5 11
Other rates (Mbps) : 6 9 12 18 24 36 48 54


SSID 7 : HOME-CE59
Network type : Infrastructure
Authentication : WPA2-Personal
Encryption : CCMP
BSSID 1 : cc:35:40:3b:ce:59
Signal : 46%
Radio type : 802.11n
Channel : 11
Basic rates (Mbps) : 1 2 5.5 6 11 12 24
Other rates (Mbps) : 9 18 36 48 54


SSID 8 :
Network type : Infrastructure
Authentication : WPA2-Personal
Encryption : CCMP
BSSID 1 : ce:35:40:3b:ce:5a
Signal : 52%
Radio type : 802.11n
Channel : 11
Basic rates (Mbps) : 1 2 5.5 6 11 12 24
Other rates (Mbps) : 9 18 36 48 54
BSSID 2 : e2:88:5d:46:ea:c8
Signal : 44%
Radio type : 802.11n
Channel : 1
Basic rates (Mbps) : 1 2 5.5 6 11 12 24
Other rates (Mbps) : 9 18 36 48 54
BSSID 3 : 5a:23:8c:69:53:1b
Signal : 62%
Radio type : 802.11n
Channel : 1
Basic rates (Mbps) : 1 2 5.5 6 11 12 24
Other rates (Mbps) : 9 18 36 48 54
BSSID 4 : 8a:f7:c7:d5:f7:64
Signal : 18%
Radio type : 802.11n
Channel : 1
Basic rates (Mbps) : 1 2 5.5 6 11 12 24
Other rates (Mbps) : 9 18 36 48 54


SSID 9 : HOME-E7B8
Network type : Infrastructure
Authentication : WPA-Personal
Encryption : CCMP
BSSID 1 : b8:9b:c9:31:e7:b8
Signal : 62%
Radio type : 802.11n
Channel : 9
Basic rates (Mbps) : 1 2 5.5 11
Other rates (Mbps) : 6 9 12 18 24 36 48 54


SSID 10 : TheGreatIntelligence_5g
Network type : Infrastructure
Authentication : WPA2-Personal
Encryption : CCMP
BSSID 1 : 10:c3:7b:42:8c:fc
Signal : 100%
Radio type : 802.11ac
Channel : 153
Basic rates (Mbps) : 6 12 24
Other rates (Mbps) : 9 18 36 48 54


SSID 11 : Banana
Network type : Infrastructure
Authentication : WPA2-Personal
Encryption : CCMP
BSSID 1 : ac:b3:13:f2:25:80
Signal : 50%
Radio type : 802.11n
Channel : 6
Basic rates (Mbps) : 1 2 5.5 6 11 12 24
Other rates (Mbps) : 9 18 36 48 54


SSID 12 : NETGEAR88
Network type : Infrastructure
Authentication : WPA2-Personal
Encryption : CCMP
BSSID 1 : 44:94:fc:65:ec:78
Signal : 50%
Radio type : 802.11n
Channel : 6
Basic rates (Mbps) : 1 2 5.5 11
Other rates (Mbps) : 6 9 12 18 24 36 48 54


SSID 13 : FMorris70
Network type : Infrastructure
Authentication : WPA2-Personal
Encryption : CCMP
BSSID 1 : 58:23:8c:69:53:1a
Signal : 58%
Radio type : 802.11n
Channel : 1
Basic rates (Mbps) : 1 2 5.5 6 11 12 24
Other rates (Mbps) : 9 18 36 48 54


SSID 14 : HOME-CD72
Network type : Infrastructure
Authentication : WPA2-Personal
Encryption : CCMP
BSSID 1 : cc:03:fa:bb:cd:72
Signal : 32%
Radio type : 802.11n
Channel : 1
Basic rates (Mbps) : 1 2 5.5 6 11 12 24
Other rates (Mbps) : 9 18 36 48 54


SSID 15 : HOME-F992
Network type : Infrastructure
Authentication : WPA2-Personal
Encryption : CCMP
BSSID 1 : 00:1d:d6:4a:f9:90
Signal : 58%
Radio type : 802.11n
Channel : 6
Basic rates (Mbps) : 1 2 5.5 11
Other rates (Mbps) : 6 9 12 18 24 36 48 54


SSID 16 : Cisco304
Network type : Infrastructure
Authentication : WPA2-Personal
Encryption : CCMP
BSSID 1 : c0:c1:c0:dc:dc:6d
Signal : 28%
Radio type : 802.11n
Channel : 3
Basic rates (Mbps) : 1 2 5.5 11
Other rates (Mbps) : 6 9 12 18 24 36 48 54


SSID 17 : HOME-40D2
Network type : Infrastructure
Authentication : WPA2-Personal
Encryption : CCMP
BSSID 1 : 94:87:7c:69:40:d0
Signal : 40%
Radio type : 802.11n
Channel : 1
Basic rates (Mbps) : 1 2 5.5 6 11 12 24
Other rates (Mbps) : 9 18 36 48 54


SSID 18 : HOME-E572
Network type : Infrastructure
Authentication : WPA2-Personal
Encryption : CCMP
BSSID 1 : 5c:57:1a:fc:e5:70
Signal : 48%
Radio type : 802.11n
Channel : 11
Basic rates (Mbps) : 1 2 5.5 6 11 12 24
Other rates (Mbps) : 9 18 36 48 54




C:\Windows\system32>

 

[broe23]

Did you set the SSID to be hidden on the router/gateway? Without that, there is no way to tell which A/P in that list is yours. If you are using Wireless-n for 2.4/5ghz, you need two channels each and also HT radio mode needs to be set at 40mhz.

 

[Vergil]

For the 2.4 ghz is setup to 20/40 and just 40 for the 5ghz. The SSID is not hidden for either..Would it help if it was? TheGreatIntelligence_5g was the one giving me issues. The 2.4ghz is the same name with no _5 at the end. Maybe i should just read and effing manual before i start taking up space on forums...

 

[broe23]

You need 2.4ghz also set for 40 if you are using Wireless-N only. Channel Interference can cause the connection to drop. Same if you are too far away from the router/gateway.

 

[pbcopter]

What version of firmware is in your ASUS router? There was an issue with one of the versions relating to losing the 5GHz WIFI.

 

[Vergil]

Thanks a lot guys and thanks for putting up with me. I have the latest firmware version provided by Asus. I know there are some third party versions many prefer so I'll look into the and change the way 2.4 to 40. I'm a computer science major for crying out loud. I've got a lot to learn. Thanks again. Hopefully I can start contributing soon.

 

[broe23]

Vergil a lot like myself self taught ourselves this stuff. I have been around home computers since I was 11. I basically just rolled up my shirt sleeves and figured out by research and doing. You have to take some stumbles every now and then. But your problem is something that is odd.

I doubt it is related to your monitors, unless you have a Plasma tv putting out a lot of RFI.

 

[pbcopter]

Thanks a lot guys and thanks for putting up with me. I have the latest firmware version provided by Asus. I know there are some third party versions many prefer so I'll look into the and change the way 2.4 to 40. I'm a computer science major for crying out loud. I've got a lot to learn. Thanks again. Hopefully I can start contributing soon.

Can you share the specific firmware version number?