Scanned documents not showing up on "workstations"

LimitedTech

New Member
Messages
4
I use windows 8.1 on a desktop for a server in our small office. Server + 5 workstations. I was using an old XP machine to scan documents in. I moved the scanner to the Windows 8.1 server. The XP machine scanned them and sent them to a location on the server and from there anyone could get to the document.
Now, if I scan from the server to the same location it will not show on the workstations in Windows Explorer (or Thunderbird if emailing). It's there and all the workstations have permission to access the folder.
If I am on the Win 8 machine and copy the file to another location and then back to the scan docs location, no problem it shows.
If I copy a doc from a workstation to the Server. No problem it shows.
I suspect some type of permissions issue but am unable to figure out how to resolve it.

Thanks
 

My Computer

System One

  • OS
    Win 7
Welcome to Seven Forums,

Have you tried creating a mapped network drive shortcut on the computer's desktop to access the shared scanned folder?
 

My Computer

System One

  • OS
    Win 8.1 Enterprise
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo
    CPU
    Intel i5
I have mapped drives on all the "workstations" It works fine. Here is what I have determined. For some reason when I scan logged into the server the files permissions do not follow the folders permission like when I scan from another computer and send it to the server. I can go in and manually change the files permissions and it will show up. Of course that is not practical for every file we scan.
 

My Computer

System One

  • OS
    Win 7
What's the Operating System of your Server?
 

My Computer

System One

  • OS
    Win 8.1 Enterprise
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo
    CPU
    Intel i5
Lets back up a few. What is the manufacturer & model of the "Scanner" that you are using? Is there software that has to be installed to scan from the scanner mfg? Also are you running any type of Internet security software or firewall software on the computers?

What is the mfg & model of your router that you are using in this office?
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.
It's a Xerox Documate. I'll have to get the model number when I get to the office. The router is Cisco and again I will have to get the model number at the office.
I want to be clear. I have the scanner hooked directly to the server. It scans the image fine. The image is stored on the server fine. if I manually change the permissions on the file the workstations can see it fine.
If I change the server to a workstation it scans the image and it is stored on the server fine and everyone can see it.
I am just not sure why the file I scan from the server doesn't inherit the "everyone" access property of the folder it's dropped in.
 

My Computer

System One

  • OS
    Win 7
I would probably contact Xerox about this, or even look on their site for info if others are having problems with this piece of gear and Windows 8.x.x. Some equipment if older, does not play nice with later Os's.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.
If it is a Xerox Documate, you should have a contract with a local company to work on it. That should also include support for what you are wanting to do. I would suggest getting in touch with them.
It's a Documate 510. $150 scanner. It doesn't come with support. It's not a problem with the scanner, it's a problem with windows assigning permissions to a file.
 

My Computer

System One

  • OS
    Win 7
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