I can connect to router, but no network access.

Muscularmouse

New Member
Messages
2
Yesterday, I decided to relocate my PC from one room to the other. Not a big deal I would assume. However, I was unable to connect to the internet with Firefox at the new location. I checked my signal strength to my router and it seemed fine. So I opened Task Manager and checked the WiFi performance chart, what I saw were very brief moments of connectivity, meaning I could connect to the internet for about 10 seconds, then it would stop, but the signal to the router would still appear strong. This would repeat constantly about once every minute or so. I've been trying to fix this for the past day and I could not find an answer anywhere. I've tried to restart everything, I've tried to reset some network settings, and I've tried messing with the local/ static IP address. I doubt it's a problem with the IP address though. Any help would be appreciated.

On an additional note, whenever I run the Windows Network Troubleshooter, it tells me to restart my router (Which obviously didn't work).
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
Could be a signal issue. You can still download inSSIDer 3.4 from metageek.net. Moving it, should not have caused this issue. What channel is your router/gateway on? Could be just signal interference on the channel your Router/Gateway is using. Just moving a laptop, tablet, smartphone, etc. can make a big difference in how many A/P's it can pick up.

I have my windows and doors closed right now and only pick up two other A/P's, beside my own two. The minute I open my doors and windows on my house. It jumps up to 20 available A/P's.

So check what channel the Router/Gateway is on. Also use inSSIDer to check for signal quality on your router/gateway. Just moving to another room, can also cause the signal to go down from what it was in another room. Maybe moving the router.gateway up higher on the wall, may help.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.
Could be a signal issue. You can still download inSSIDer 3.4 from metageek.net. Moving it, should not have caused this issue. What channel is your router/gateway on? Could be just signal interference on the channel your Router/Gateway is using. Just moving a laptop, tablet, smartphone, etc. can make a big difference in how many A/P's it can pick up.

I have my windows and doors closed right now and only pick up two other A/P's, beside my own two. The minute I open my doors and windows on my house. It jumps up to 20 available A/P's.

So check what channel the Router/Gateway is on. Also use inSSIDer to check for signal quality on your router/gateway. Just moving to another room, can also cause the signal to go down from what it was in another room. Maybe moving the router.gateway up higher on the wall, may help.

I would assume that that's the problem, that the signal strength is really weak, but I am able to connect to the internet with my phone at the exact same spot. You also say I can download inSSIDer, but that seems to cost money.

Also I checked, and I found my router channel, but I'm not sure how to check if the PC channel differs from the router channel, or if there even is a such thing as a channel for my PC. care to clarify?
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
Only the later versions do. You can still download the older version at MetaGeek Software Archives | MetaGeek If your phone is an Android OS. You can get inSSIDer from play.google store for free.

As for the Wifi channel on the Router. It should be under Wireless settings. Post the manufacturer & model of the router and then I can dig up the book on it. You can update all of that in your System Spec's, such as I did with my setup.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.
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