5ghz not recognized

jamos316

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Location
Göteborg
i have recently purchased a dlink d850l which supports dual band.
my laptop cannot find the 5ghz wifi signal, how can i fix this?
my laptop is asus k53sv
os windows 8.1 update 1
wireless adapter Qualcomm Atheros AR9002WB-1NG
 

My Computer

System One

  • OS
    Windows 8.1 Pro Update 1
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS K53SV
    CPU
    Intel i7 2Ghz
    Memory
    8GB
    Graphics Card(s)
    Intel & Nvidia 540M
    Hard Drives
    595GB
    Internet Speed
    100Mbps Download & Upload
    Browser
    Goggle Chrome
    Antivirus
    Windows Defender
2/5mhz

Hi Jamos,
goto device manger>AtherosWifi>Right click>properties>Advanced.
This should show a chioce
Both
2.4Mh5
5 Mhz

best to select both.

Roy
 

My Computer

System One

  • OS
    8.1 x64
    Computer type
    Laptop
    System Manufacturer/Model
    x55a asus
    Antivirus
    bitdefender
    Other Info
    this laptop was/is still posted on asus website as W7
Hi Jamos,
goto device manger>AtherosWifi>Right click>properties>Advanced.
This should show a chioce
Both
2.4Mh5
5 Mhz

best to select both.

Roy

i can't see the option
screenshot attached
 

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My Computer

System One

  • OS
    Windows 8.1 Pro Update 1
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS K53SV
    CPU
    Intel i7 2Ghz
    Memory
    8GB
    Graphics Card(s)
    Intel & Nvidia 540M
    Hard Drives
    595GB
    Internet Speed
    100Mbps Download & Upload
    Browser
    Goggle Chrome
    Antivirus
    Windows Defender
Then your wifi card is not 5ghz capable.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.
the Asus k53sv has an 802.11n single band wifi card. It's only capable of doing 2.4Ghz, hence the reason that you cannot see the 5Ghz band.
 

My Computer

System One

  • OS
    Windows 7
    System Manufacturer/Model
    Self-Built in July 2009
    CPU
    Intel Q9550 2.83Ghz OC'd to 3.40Ghz
    Motherboard
    Gigabyte GA-EP45-UD3R rev. 1.1, F12 BIOS
    Memory
    8GB G.Skill PI DDR2-800, 4-4-4-12 timings
    Graphics Card(s)
    EVGA 1280MB Nvidia GeForce GTX570
    Sound Card
    Realtek ALC899A 8 channel onboard audio
    Monitor(s) Displays
    23" Acer x233H
    Screen Resolution
    1920x1080
    Hard Drives
    Intel X25-M 80GB Gen 2 SSD
    Western Digital 1TB Caviar Black, 32MB cache. WD1001FALS
    PSU
    Corsair 620HX modular
    Case
    Antec P182
    Cooling
    stock
    Keyboard
    ABS M1 Mechanical
    Mouse
    Logitech G9 Laser Mouse
    Internet Speed
    15/2 cable modem
    Other Info
    Windows and Linux enthusiast. Logitech G35 Headset.
I find this strange & a bit of a con as the laptop is only a couple of years old
 

My Computer

System One

  • OS
    Windows 8.1 Pro Update 1
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS K53SV
    CPU
    Intel i7 2Ghz
    Memory
    8GB
    Graphics Card(s)
    Intel & Nvidia 540M
    Hard Drives
    595GB
    Internet Speed
    100Mbps Download & Upload
    Browser
    Goggle Chrome
    Antivirus
    Windows Defender
Easy to buy a dual band card for laptop and replace the existing one. Pretty cheap on auction sites. I did it. My laptop is only a year old and did not come with dual band card.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
I find this strange & a bit of a con as the laptop is only a couple of years old

Age has nothing to do with it.

I just bought a half dozen brand new Dell Latitude e7440 laptops. The default card they come with is the Dell 1506 802.11n single band wifi-card. You can opt for the Dell 1540 dual band wireless N cards, or you can elect to get the Intel 7260-AC Wireless AC dual band (ARK | Intel® Dual Band Wireless-AC 7260). You can also get the Dell 1601 wi-gig card to work with their wireless dock.

So, even on a laptop purchased today you have to be careful that the wireless card supports the technology that you want to use. I have to be extremely careful when I get quotes and specs for laptops at work. I recently bought a business class Latitude for our office and was surprised to find the laptop did NOT include a webcam by default. I didn't catch it in the quote that a webcam wasn't included. Dell took it right back and sent me what I wanted, but I was just surprised to see that a webcam wasn't standard on a business class laptop where people do video conference chats all of the time.
 

My Computer

System One

  • OS
    Windows 7
    System Manufacturer/Model
    Self-Built in July 2009
    CPU
    Intel Q9550 2.83Ghz OC'd to 3.40Ghz
    Motherboard
    Gigabyte GA-EP45-UD3R rev. 1.1, F12 BIOS
    Memory
    8GB G.Skill PI DDR2-800, 4-4-4-12 timings
    Graphics Card(s)
    EVGA 1280MB Nvidia GeForce GTX570
    Sound Card
    Realtek ALC899A 8 channel onboard audio
    Monitor(s) Displays
    23" Acer x233H
    Screen Resolution
    1920x1080
    Hard Drives
    Intel X25-M 80GB Gen 2 SSD
    Western Digital 1TB Caviar Black, 32MB cache. WD1001FALS
    PSU
    Corsair 620HX modular
    Case
    Antec P182
    Cooling
    stock
    Keyboard
    ABS M1 Mechanical
    Mouse
    Logitech G9 Laser Mouse
    Internet Speed
    15/2 cable modem
    Other Info
    Windows and Linux enthusiast. Logitech G35 Headset.
I find this strange & a bit of a con as the laptop is only a couple of years old
Both of our Toshiba's came with 2.4ghz Realtek mini-cards. I swapped them out for the 7260 Dual-Band Wireless-ac minicard. It is not dependent on age of the machine. It is all about whether you purchase the machine "Off the Shelf", or designed it at time of purchase.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.
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