HP Split X2 Default Gateway Unavailable on ATT Uverse Wifi

Zerv

New Member
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I know there have been a lot of threads on how to fix this "Default gateway unavailable problem" on the internet however none have been specific to my computer or network and regrettably I am not tech savy enough to decipher and apply the other solutions to my computer. If anyone could help that would be great. I have a HP split X2 running windows 8.1. I have ATT Uverse internet. The wifi works on my phone as well as 5 other devices and computers in the house. Ive unchecked the box that says allow to turn off to save power. What's weird is that it only has this problem late at night. Any thoughts?
 

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My Computer

System One

  • OS
    Windows 8
It should connect just like any other device. It is just make sure you are up to date, find the SSID and enter the passphrase, which both are on the label on the Gateway.

As long as you have not gone in and hidden the passphrase, or using some third party Internet Security software. You should not be having any problems.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.
It connects but it loses connection after about 5 minutes. Where do I go to find the SSID and do all that?
 

My Computer

System One

  • OS
    Windows 8
The SSID is what is set in the Gateway. It will be on the label. If it is a 2Wire device. It should start with 2Wire and last 3 digits of the serial number on the gateway.

As for loosing connection after five minutes. That sounds like a distance or poor placement of the gateway issue. Go to HP's website and download their driver for your Ralink wifi card. There has been too many issues with the Microsoft network drivers.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.
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