Laptop doesn't see saved WiFi

Alitron

New Member
Messages
2
Hello, I recently purchased a new laptop with the following specs:

------------------System Information
------------------
Time of this report: 4/27/2014, 10:30:34
Machine name: ALITRON
Operating System: Windows 8.1 Single Language 64-bit (6.3, Build 9600) (9600.winblue_gdr.130913-2141)
Language: Arabic (Regional Setting: Arabic)
System Manufacturer: Hewlett-Packard
System Model: HP Pavilion 15 Notebook PC
BIOS: F.42
Processor: Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz (4 CPUs), ~2.4GHz
Memory: 8192MB RAM
Available OS Memory: 8122MB RAM
Page File: 2136MB used, 7905MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11

I immediately connected to my WiFi, but I had to restart my laptop, after which the laptop didn't see my WiFi. I surfed the internet looking for solutions, and apparently changing the SSID of the network was supposed to fix it, which did, but I eventually had to restart the laptop, and again, the WiFi was no longer visible, I can still see other WiFi connections in the neighborhood. I have tried reinstalling my drivers, updating my drivers and some other fixes, which never really fixed it. I really need help with this, thanks in advance.

I would also like to mention that I am currently using some external device to see my WiFi connection, and it sees it normally.
 

My Computer

System One

  • OS
    Windows 8
Open up a Command Window in the Desktop and paste the following in it, then post the results in a follow-up message (without the quotes): "netsh wlan show all". State in the post, which A/P is yours.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.
Last edited:

My Computer

System One

  • OS
    Windows 8
Sorry, but I did not ask for that information. Again, follow my instructions as stated. Otherwise this is a moot point and I am done.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.
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