Solved Wifi disconnects momentarily

ms4sman

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Hello, I have been having trouble with the WiFi connection on my laptop for quite a while now. It used to be that it would simply disconnect from wifi for now apparent reason, but I changed a few settings and now that seems to be resolved for the most part. I have a new problem though. The wifi tends to disconnect for just a couple of seconds occasionally, and then fix itself. It wouldn't be a problem, but the interupt is usually enough to kill my Skype calls (which I do a lot of) or any VPN connections I am on (which I also do a lot of). I have never been sure if it is just my college's network or not. It seems to mostly happen while I am here, but yet I don't know of anyone else who has this kind of trouble with the network. Any idea what would cause a momentary interuption in wifi? Thanks!
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS N56VJ
    CPU
    Intel i7 - 3630 QM
    Memory
    8 GB
    Graphics Card(s)
    Nvidia GeForce 635M
    Screen Resolution
    1920x1080
    Browser
    Firefox
    Antivirus
    Windows Defender/MalwareBytes
I would need for you to do the following. Open a command window, and without the quotes, enter the following "netsh wlan show all". It will show A/P strength, driver info of your wlan adapter.

Now if it is at a college, it could just be that there is not enough coverage, along with the A/P's are too saturated, so people are getting kicked off.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.
Now if it is at a college, it could just be that there is not enough coverage, along with the A/P's are too saturated, so people are getting kicked off.

TBH, I think this is the most likely problem. The network here has always been pretty overloaded and there aren't nearly enough APs in the dorms where I am. That would also explain why it is only in certain buildings of the college. My only question is why do I seem to have this problem when others don't seem to? Is my computer just a pushover when it comes to getting kicked? :)
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS N56VJ
    CPU
    Intel i7 - 3630 QM
    Memory
    8 GB
    Graphics Card(s)
    Nvidia GeForce 635M
    Screen Resolution
    1920x1080
    Browser
    Firefox
    Antivirus
    Windows Defender/MalwareBytes
Most likely your adapter is not strong enough. There are USB adapters with External antennas, that work better then Internal ones with the antenna up inside the lid.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.
From what I'm seeing and hearing, that sounds like the thing I need. You don't by chance have a good model that you could recommend do you? Thanks!
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS N56VJ
    CPU
    Intel i7 - 3630 QM
    Memory
    8 GB
    Graphics Card(s)
    Nvidia GeForce 635M
    Screen Resolution
    1920x1080
    Browser
    Firefox
    Antivirus
    Windows Defender/MalwareBytes
For everyone's future reference, I purchased this USB antenna and it seems to have solved the problem more or less.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS N56VJ
    CPU
    Intel i7 - 3630 QM
    Memory
    8 GB
    Graphics Card(s)
    Nvidia GeForce 635M
    Screen Resolution
    1920x1080
    Browser
    Firefox
    Antivirus
    Windows Defender/MalwareBytes
For everyone's future reference, I purchased this USB antenna and it seems to have solved the problem more or less.
There's same model but with external antenna that has better reception, swap it if you can.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home made
    CPU
    AMD Ryzen7 2700x
    Motherboard
    Asus Prime x470 Pro
    Memory
    16GB Kingston 3600
    Graphics Card(s)
    Asus strix 570 OC 4gb
    Hard Drives
    Samsung 960 evo 250GB
    Silicon Power V70 240GB SSD
    WD 1 TB Blue
    WD 2 TB Blue
    Bunch of backup HDDs.
    PSU
    Sharkoon, Silent Storm 660W
    Case
    Raidmax
    Cooling
    CCM Nepton 140xl
    Internet Speed
    40/2 Mbps
    Browser
    Firefox
    Antivirus
    WD
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