No Connection and Unable to Connect Microsoft Account

ugn10

New Member
Messages
2
[h=1]Hi,

I have a Desktop with Windows 8.1 Enterprise 32-bit.
I use internet with 3G Dongle/Data Card. Internet Speed is find. Even I can play and download music and video.
I updated Windows 8.1 using Automatic Update. It was successful.
AVG Internet Security in installed.
Even I updated 3G Dongle driver.

However, I have two issues.
1. No Connection and
2. Unable to Connect Microsoft Account.I can access Microsoft Account on Web Browser. Its also working fine.
I tried by disable of AVG Internet Security Firewall. No service provide for wired internet connection nearby my area so I didn't try it with wired connection.

Screenshot links:

00.png - Speedy Share - upload your files here
02.png - Speedy Share - upload your files here

Pls help me to fix it.

Regards
GN Jha

[/h]
 

My Computer

System One

  • OS
    Windows 8.1
Step 1 = uninstall AVG, use removal tool after, then set Windows Firewall and Windows Defender to Automatic and start them too, using services.msc.
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
Nothing happened.

Thank you for your reply.


I uninstalled AVG Internet Security and restarted Computer.
Internet is working fine using 3G Dongle. I enabled & updated Windows Defender.
Then I updated Windows 8.1 Enterprise using Automatic Update.
Again I found same situation that I posted.
 

My Computer

System One

  • OS
    Windows 8.1
It's likely some kind of incompatibility with the modem. IMHO, I'd be glad it works at at all, like it is.
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
Thank you for your reply.


I uninstalled AVG Internet Security and restarted Computer.
Internet is working fine using 3G Dongle. I enabled & updated Windows Defender.
Then I updated Windows 8.1 Enterprise using Automatic Update.
Again I found same situation that I posted.

Uninstall the updates one at a time until you find the culprit. You could also roll back using system restore again then install the updates one at a time with reboots between each one until you find the update that is causing the problem.

It may be a new Windows network driver installing over the old one etc. hard to say exactly but process of elimination should work to fix this problem.

Once you find the update causing the problem you need to right click it and choose to hide the update.
 

My Computer

System One

  • OS
    Windows 8.1 Pro WMC
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home built
    CPU
    Q9650 @ 4.05 GHz
    Motherboard
    Gforce 780i SLI FTW
    Memory
    8GB Gskill DDR2 1200Mhz
    Graphics Card(s)
    GTX-480
    Sound Card
    Asus D2 Xonar
    Monitor(s) Displays
    HannsG
    Screen Resolution
    1680x1050
    Hard Drives
    Gskill 120GB SSD
    PSU
    Thermal Take 1000watts
    Case
    Thermal Take Xtreme
    Cooling
    9 fans air cooled
    Keyboard
    G15 logitech
    Mouse
    G9 logitech
    Internet Speed
    50mbps
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