Windows 8.1 limited internet connection. Roll back driver?

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BRKING

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I have windows 8.1, Sony Vaio Tap 20, with a Intel(R) Centrino(R) Wireless-N 135 driver and I constantly get the "Limited Internet Connection". Actually this problem went away for a while for the most part, but now its back with a vengeance. I have read online that people have been rolling back their drivers to previous version (pre windows 8) and that has helped their problems.

I am not computer savvy enough to try this without some expert help. Can anyone point me in the right direction? Its a family computer with work and family info on it ad I don't want to crash our computer by accidently doing something dumb.

thanks
 

My Computer

System One

  • OS
    Windows 8

My Computer

System One

  • OS
    Windows 8.1 Pro WMC
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home built
    CPU
    Q9650 @ 4.05 GHz
    Motherboard
    Gforce 780i SLI FTW
    Memory
    8GB Gskill DDR2 1200Mhz
    Graphics Card(s)
    GTX-480
    Sound Card
    Asus D2 Xonar
    Monitor(s) Displays
    HannsG
    Screen Resolution
    1680x1050
    Hard Drives
    Gskill 120GB SSD
    PSU
    Thermal Take 1000watts
    Case
    Thermal Take Xtreme
    Cooling
    9 fans air cooled
    Keyboard
    G15 logitech
    Mouse
    G9 logitech
    Internet Speed
    50mbps
Chev,
Here is what my device manager says:

Driver Provider: Intel
Driver Date: 10/31/2013
Driver Version: 15.10.5.1

I clicked the link you provided and downloaded the new driver and it saved to my desktop. I clicked on it and got a intel icon but then it went away. I then clicked "update drive" in the device manager but it says its up to date. Doesn't seem right. Thoughts?
 

My Computer

System One

  • OS
    Windows 8
Just wanted to add this, I went to Intels website and used this online tool to check my system and do the updates: Intel® Driver Update Utility for wireless networking

So it said I needed to update my driver and I did. I restarted the computer and went back to the device manager. It still says:

Driver Provider: Intel
Driver Date: 10/31/2013
Driver Version: 15.10.5.1

So I went back to the intel link tool and ran the tool and it now says:
Product Detected Intel® Centrino® Wireless-N 135
Current Driver Installed 16.7.0.0


So it seems the device manager isn't updating?
 

My Computer

System One

  • OS
    Windows 8
What usually works is to uninstall the old driver in Device Manager, then take the option to browse to the new driver then navigate to the new version and install from there.

Try rebooting etc. it may take awhile for Device Manger to pick up the new driver version number.
 

My Computer

System One

  • OS
    Windows 8.1 Pro WMC
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home built
    CPU
    Q9650 @ 4.05 GHz
    Motherboard
    Gforce 780i SLI FTW
    Memory
    8GB Gskill DDR2 1200Mhz
    Graphics Card(s)
    GTX-480
    Sound Card
    Asus D2 Xonar
    Monitor(s) Displays
    HannsG
    Screen Resolution
    1680x1050
    Hard Drives
    Gskill 120GB SSD
    PSU
    Thermal Take 1000watts
    Case
    Thermal Take Xtreme
    Cooling
    9 fans air cooled
    Keyboard
    G15 logitech
    Mouse
    G9 logitech
    Internet Speed
    50mbps
chev65 said:
What usually works is to uninstall the old driver in Device Manager, then take the option to browse to the new driver then navigate to the new version and install from there.

Try rebooting etc. it may take awhile for Device Manger to pick up the new driver version number.
Click to expand...


If I disable or uninstall my driver my network crashes.
 

My Computer

System One

  • OS
    Windows 8
BRKING said:
chev65 said:
What usually works is to uninstall the old driver in Device Manager, then take the option to browse to the new driver then navigate to the new version and install from there.

Try rebooting etc. it may take awhile for Device Manger to pick up the new driver version number.
Click to expand...


If I disable or uninstall my driver my network crashes.
Click to expand...

Yes installing a wireless driver would require a disconnect if that was your only connection.

Why not just use a wired connection until after the wireless is fixed.
 

My Computer

System One

  • OS
    Windows 8.1 Pro WMC
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home built
    CPU
    Q9650 @ 4.05 GHz
    Motherboard
    Gforce 780i SLI FTW
    Memory
    8GB Gskill DDR2 1200Mhz
    Graphics Card(s)
    GTX-480
    Sound Card
    Asus D2 Xonar
    Monitor(s) Displays
    HannsG
    Screen Resolution
    1680x1050
    Hard Drives
    Gskill 120GB SSD
    PSU
    Thermal Take 1000watts
    Case
    Thermal Take Xtreme
    Cooling
    9 fans air cooled
    Keyboard
    G15 logitech
    Mouse
    G9 logitech
    Internet Speed
    50mbps
Here is where my lack of computer skills come into play. I plugged my router straight into my computer and I am still getting the no network error until I re-enable the old driver.
 

My Computer

System One

  • OS
    Windows 8
Try installing the driver in Compatibility mode for 7 (which might work, but I never do this.)

Better to install in Device Manager: Right click wireless, update driver software, browse my computer, let me pick, have disk, browse.

The trick with Intel drivers, especially wireless, is usually that you have to have the installer running, but don't let it install yet. Just leave it sit there. Then do the process above I outlined, and the .inf you want to double click on should be somewhere in your user temp folder:

%USERPROFILE%\AppData\Local\Temp

Edit: But looking at it more, this link should really just auto-install straight away for you (if Windows = 64 bit): http://downloadcenter.intel.com/con...ng&Dwnldid=23492&OSFullname=
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
chev65 said:
BRKING said:
chev65 said:
What usually works is to uninstall the old driver in Device Manager, then take the option to browse to the new driver then navigate to the new version and install from there.

Try rebooting etc. it may take awhile for Device Manger to pick up the new driver version number.
Click to expand...



If I disable or uninstall my driver my network crashes.
Click to expand...

Yes installing a wireless driver would require a disconnect if that was your only connection.

Why not just use a wired connection until after the wireless is fixed.
Click to expand...

So is this Intel driver only for WiFi???
 

My Computer

System One

  • OS
    Windows 8
MasterChief said:
Try installing the driver in Compatibility mode for 7 (which might work, but I never do this.)

Better to install in Device Manager: Right click wireless, update driver software, browse my computer, let me pick, have disk, browse.

The trick with Intel drivers, especially wireless, is usually that you have to have the installer running, but don't let it install yet. Just leave it sit there. Then do the process above I outlined, and the .inf you want to double click on should be somewhere in your user temp folder:

%USERPROFILE%\AppData\Local\Temp

Edit: But looking at it more, this link should really just auto-install straight away for you (if Windows = 64 bit): http://downloadcenter.intel.com/con...ng&Dwnldid=23492&OSFullname=
Click to expand...

I'm not sure what that means
 

My Computer

System One

  • OS
    Windows 8
Maybe Sony support has a method to control your computer and do it for you, if you show them what needs to be done, in this thread.
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
BRKING said:
chev65 said:
BRKING said:
If I disable or uninstall my driver my network crashes.
Click to expand...

Yes installing a wireless driver would require a disconnect if that was your only connection.

Why not just use a wired connection until after the wireless is fixed.
Click to expand...

So is this Intel driver only for WiFi???
Click to expand...

Yes of course it's only for WiFi. One for the Ethernet as well. Are you saying you tried the Ethernet port and still no connection?

You really need to get the Ethernet working first then go to the Windows Update Center to install all the latest updates, there will be a long list of them at which point the new wireless driver would most likely be installed automatically.

Or try the Sony support site, click where it says "detect your VAIO" there are many different methods to update this system at your disposal.
Support for VAIO&reg Notebook & Computer : Sony Asia Pacific
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1 Pro WMC
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home built
    CPU
    Q9650 @ 4.05 GHz
    Motherboard
    Gforce 780i SLI FTW
    Memory
    8GB Gskill DDR2 1200Mhz
    Graphics Card(s)
    GTX-480
    Sound Card
    Asus D2 Xonar
    Monitor(s) Displays
    HannsG
    Screen Resolution
    1680x1050
    Hard Drives
    Gskill 120GB SSD
    PSU
    Thermal Take 1000watts
    Case
    Thermal Take Xtreme
    Cooling
    9 fans air cooled
    Keyboard
    G15 logitech
    Mouse
    G9 logitech
    Internet Speed
    50mbps
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