Windows 8 and 8.1 Forums

ipconfig - no operation can be performed while it's media

  1. #1

    Posts : 1
    windows 8

    ipconfig - no operation can be performed while it's media

    I am having a really frustrating problem. I shifted from London to another town and joined uni. Since then my laptop ( dell vostro) is unable to connect to the university's WiFi network. The network icon says connections available, but simply does not display anything on clicking it.

    I went to cmd and when I type ipconfig - it says "no operation can be performed while media is disconnected". I have also tried setting up the university's WiFi network manually (using wpa-2 enterprise and aes). It just does not catch it. Also tried deleting all network profiles, setting up manually, restoring windows to a previous point and using cmd (netsh - shows media disconnected; access denied to reset)...

    I have checked 100 times to see if airplane mode is off, wireless (radio) is on. There is no switch on vostro to fiddle around..

    What could the problem be?? Any solution would be very appreciated!! This has happened just within 4 hours of journey. WiFi was available before, then journey, then cannot display network!!
    Troubleshooting is of no use either....

      My System SpecsSystem Spec

  2. #2

    Maryland USA
    Posts : 746
    Windows 8 & Windows 7 Dual Boot

    Does it work with an external wifi adapter?

    If it does then you have a cnfiguration issue with your built in wifi. There are so many that its easier to just go to
    Device manager
    Find your built in wifi adapter
    Uninstall that adapter (do not check delete files)
    On top in the ACTION block, select scan for hardware changes
    It will find the adapter and reset all its settings to default
    Now try to connect to your WIFI
    If you need to specify a particular IP address then do so, if not then you should have access after entering the password.
      My System SpecsSystem Spec

ipconfig - no operation can be performed while it's media

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