This is a random issue, sometimes I can connect just fine, and usually a restart of my laptop lets me connect.
However sometimes when I try to enter the password it does not work. I get the error message 'the network security key is not correct. Please try again.'
I know for a fact that my password is correct, and sometimes it works, allowing me to choose whether I want to 'find PC's, devices and content on this network' etc.
Regardless of whether I click yes or no at this point I don't connect. And instead I am getting to this screen below. I have no idea what to enter as my username and password. As nothing to do with my wireless network has this requirement.
However sometimes when I try to enter the password it does not work. I get the error message 'the network security key is not correct. Please try again.'
I know for a fact that my password is correct, and sometimes it works, allowing me to choose whether I want to 'find PC's, devices and content on this network' etc.
Regardless of whether I click yes or no at this point I don't connect. And instead I am getting to this screen below. I have no idea what to enter as my username and password. As nothing to do with my wireless network has this requirement.
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My Computer
System One
-
- OS
- Windows 8.1
- Computer type
- Laptop
- System Manufacturer/Model
- HP
- CPU
- i5
- Memory
- 8gb
- Graphics Card(s)
- Intel chipset
- Browser
- Firefox