Fighting with HOMEGROUP and Limited connection issues

hhp211

New Member
Messages
7
Fighting with HOMEGROUP and Limited connection issues:

I have an asus Q500a been mostly using at my house on wifi,
brought to work turned it on and got it to fine, but I don't remember if it was wifi or wired. ,,, took back home used it on wifi again just fine,
brought back to work next day,,, bam...
ive been plagued with the 'limited' issue [wifi or wired] ...
ive gotten it at least on time to connect successfully, but now here another day and I cant figure this out.
super frustrated with this. spent over 2 hours trying to get connected to the internet :sick:
 

My Computer

System One

  • OS
    Windows 8 64-Bit
    Computer type
    Laptop
    System Manufacturer/Model
    Asus Q500A
    CPU
    Intel Core i5 3230M (2.60GHz) Ivy Bridge
    Memory
    6GB DDR3
    Graphics Card(s)
    Intel HD Graphics 4000
    Hard Drives
    750GB - 5400rpm
    Hitachi HGST
interesting that link is for a docking station...
 

My Computer

System One

  • OS
    Windows 8 64-Bit
    Computer type
    Laptop
    System Manufacturer/Model
    Asus Q500A
    CPU
    Intel Core i5 3230M (2.60GHz) Ivy Bridge
    Memory
    6GB DDR3
    Graphics Card(s)
    Intel HD Graphics 4000
    Hard Drives
    750GB - 5400rpm
    Hitachi HGST
Yes sorry I wasn't familiar with that model and for some reason a docking station came up. I believe the Q500 in the link is what you have?

ASUSTeK Computer Inc. -Support- Drivers and Download Q500A

Have you been to the Windows Update Center for all the latest updates for your new system?

Please unzip then click on the file below, it should create a .txt file on your desktop, upload that file so I can see all the networking information on your system.
 

Attachments

  • NetworkInformation.zip
    35.1 KB · Views: 62

My Computer

System One

  • OS
    Windows 8.1 Pro WMC
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home built
    CPU
    Q9650 @ 4.05 GHz
    Motherboard
    Gforce 780i SLI FTW
    Memory
    8GB Gskill DDR2 1200Mhz
    Graphics Card(s)
    GTX-480
    Sound Card
    Asus D2 Xonar
    Monitor(s) Displays
    HannsG
    Screen Resolution
    1680x1050
    Hard Drives
    Gskill 120GB SSD
    PSU
    Thermal Take 1000watts
    Case
    Thermal Take Xtreme
    Cooling
    9 fans air cooled
    Keyboard
    G15 logitech
    Mouse
    G9 logitech
    Internet Speed
    50mbps
yes, and i had it working here about 3-4 days ago,,, I remember selecting to leave homegroup, and I've done everything again I can think of and find goggling about turning it off and resetting it but nothing seems to get me internet access today, so I couldn't even get those drivers downloaded on it without doing a usb stick,

the most recent update from asus is 04/18/2013 so nothing that I haven't already checked on before
can not check windows update without being able to connect to internet...
 

My Computer

System One

  • OS
    Windows 8 64-Bit
    Computer type
    Laptop
    System Manufacturer/Model
    Asus Q500A
    CPU
    Intel Core i5 3230M (2.60GHz) Ivy Bridge
    Memory
    6GB DDR3
    Graphics Card(s)
    Intel HD Graphics 4000
    Hard Drives
    750GB - 5400rpm
    Hitachi HGST
Yes sorry I wasn't familiar with that model and for some reason a docking station came up. I believe the Q500 in the link is what you have?

ASUSTeK Computer Inc. -Support- Drivers and Download Q500A

Have you been to the Windows Update Center for all the latest updates for your new system?

Please unzip then click on the file below, it should create a .txt file on your desktop, upload that file so I can see all the networking information on your system.

file is up in post. thanks for your time
 

My Computer

System One

  • OS
    Windows 8 64-Bit
    Computer type
    Laptop
    System Manufacturer/Model
    Asus Q500A
    CPU
    Intel Core i5 3230M (2.60GHz) Ivy Bridge
    Memory
    6GB DDR3
    Graphics Card(s)
    Intel HD Graphics 4000
    Hard Drives
    750GB - 5400rpm
    Hitachi HGST

My Computer

System One

  • OS
    Windows 8.1 Pro WMC
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home built
    CPU
    Q9650 @ 4.05 GHz
    Motherboard
    Gforce 780i SLI FTW
    Memory
    8GB Gskill DDR2 1200Mhz
    Graphics Card(s)
    GTX-480
    Sound Card
    Asus D2 Xonar
    Monitor(s) Displays
    HannsG
    Screen Resolution
    1680x1050
    Hard Drives
    Gskill 120GB SSD
    PSU
    Thermal Take 1000watts
    Case
    Thermal Take Xtreme
    Cooling
    9 fans air cooled
    Keyboard
    G15 logitech
    Mouse
    G9 logitech
    Internet Speed
    50mbps
See if you can download the latest Intel driver for the Intel(R) Centrino(R) Wireless-N 2230
Intel® Wi-Fi Products — Update your Wi-Fi adapter driver and Intel® PROSet/Wireless Software

Were you able to leave the Homegroup?

The IP that is showing here looks like it's from a modem or something, there is no default gateway show up, are you using a router for this connection? Of so make and model number would be helpful. :)

current wifi drivers are v 15.10.3.1 form 8/22/13

yes I have a d-link dir-632 8 port wifi additional router attached to an rv082 linksys main router

I have to head home right now and wont be back at work for several days but I will keep a check this thread and update the drivers while im gone
 

My Computer

System One

  • OS
    Windows 8 64-Bit
    Computer type
    Laptop
    System Manufacturer/Model
    Asus Q500A
    CPU
    Intel Core i5 3230M (2.60GHz) Ivy Bridge
    Memory
    6GB DDR3
    Graphics Card(s)
    Intel HD Graphics 4000
    Hard Drives
    750GB - 5400rpm
    Hitachi HGST
I can tell you that the IP I'm seeing isn't coherent with either of those routers. There isn't even a default gateway showing up. With the DIR-632 I should be seeing a gateway of 192.168.0.1 and an IP in the .0.2-245 range. Hopefully DHCP has been turned off on the secondary router so there isn't dueling DHCP servers.

The drivers in the following link are dated 12-17-2013 which is just a few days ago so I would update the driver first and go from there.

The second driver down is the 64 bit version which is drivers only no connection software, go with that one please. :)

https://downloadcenter.intel.com/Detail_Desc.aspx?ProductID=3507&DwnldID=23492&lang=eng&iid=dc_rss

Latest firmware for the DIR-632> D-Link Technical Support
 

My Computer

System One

  • OS
    Windows 8.1 Pro WMC
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home built
    CPU
    Q9650 @ 4.05 GHz
    Motherboard
    Gforce 780i SLI FTW
    Memory
    8GB Gskill DDR2 1200Mhz
    Graphics Card(s)
    GTX-480
    Sound Card
    Asus D2 Xonar
    Monitor(s) Displays
    HannsG
    Screen Resolution
    1680x1050
    Hard Drives
    Gskill 120GB SSD
    PSU
    Thermal Take 1000watts
    Case
    Thermal Take Xtreme
    Cooling
    9 fans air cooled
    Keyboard
    G15 logitech
    Mouse
    G9 logitech
    Internet Speed
    50mbps
I can tell you that the IP I'm seeing isn't coherent with either of those routers. There isn't even a default gateway showing up. With the DIR-632 I should be seeing a gateway of 192.168.0.1 and an IP in the .0.2-245 range. Hopefully DHCP has been turned off on the secondary router so there isn't dueling DHCP servers.

The drivers in the following link are dated 12-17-2013 which is just a few days ago so I would update the driver first and go from there.

The second driver down is the 64 bit version which is drivers only no connection software, go with that one please. :)

https://downloadcenter.intel.com/Detail_Desc.aspx?ProductID=3507&DwnldID=23492&lang=eng&iid=dc_rss

Latest firmware for the DIR-632> D-Link Technical Support

the wif router is "DIR-632-hhp"
10.216.xxx.xxx is the address I have set to assign out.
it is interesting to see there is no Default Gateway , may be part of the issue?
buy our cell phones connect to the wifi with no issues.
I wonder why that program did not pick up the wired connection? I had it plugged up also. But like I said netiher one would connect to internet, but i did see the other pc on the network just fine

Is there some way to disable the Homegroup completley or something that I can configure it better so that it will not think my work access is "public" but "private" or an additional "home network"?

I'll upgrade the drivers but it does not explain why it connected a few days ago and not today.

thank you
 

My Computer

System One

  • OS
    Windows 8 64-Bit
    Computer type
    Laptop
    System Manufacturer/Model
    Asus Q500A
    CPU
    Intel Core i5 3230M (2.60GHz) Ivy Bridge
    Memory
    6GB DDR3
    Graphics Card(s)
    Intel HD Graphics 4000
    Hard Drives
    750GB - 5400rpm
    Hitachi HGST
Without a default gateway this machine can't get to the internet. I suggest you look over the routers settings, most likely if you left the gateway and the subnet at default you wouldn't be having any problems. Once you start messing with different subnets and custom gateways all bets are off.

I believe this is also why you can't change it to a private network.
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1 Pro WMC
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home built
    CPU
    Q9650 @ 4.05 GHz
    Motherboard
    Gforce 780i SLI FTW
    Memory
    8GB Gskill DDR2 1200Mhz
    Graphics Card(s)
    GTX-480
    Sound Card
    Asus D2 Xonar
    Monitor(s) Displays
    HannsG
    Screen Resolution
    1680x1050
    Hard Drives
    Gskill 120GB SSD
    PSU
    Thermal Take 1000watts
    Case
    Thermal Take Xtreme
    Cooling
    9 fans air cooled
    Keyboard
    G15 logitech
    Mouse
    G9 logitech
    Internet Speed
    50mbps
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