Won't detect the ethernet cable.

Sumperium

New Member
Messages
11
Hello,

I'm currently trying to setup my router as the previous one broke but my laptop won't detect the ethernet cable being plugged in.

Things I've tried:
  • Rebooting and hard resetting router.
  • Changing the Speed/Duplex. Changing to to 100Mbps Full Duplex caused the routers lan port to light up but my laptop still displays that there is no ethernet cable plugged in. And changing it to 10Mbps Full/Half duplex occasionally causes the adapter to display detecting network settings for a split second before changing back to displaying no ethernet cable detected.
  • Resetting Bios.
  • Tried the sfc /scannow command and shows that there are corrupt files unable to be fixed automatically. (The log is here https://www.mediafire.com/?67di5t9k3gs4sin (uploaded externally as file size is too large)).
  • Restarting the laptop.
  • changing ethernet cables.
  • Updating to latest ethernet drivers.

Currently running Windows 8 64bit. I've tried searching through other posts but none solving the problem.

Thanks, any help is much appreciated.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    VAIO VPCEB13FG
    CPU
    Intel Core i3-330M 2.13 GHz
    Memory
    4 GB
    Graphics Card(s)
    Intel HD media Accelerator
    Browser
    Mozilla Firefox
Is your ethernet adapter enabled? Go into Control Panel, Devices and Printers, Device Manager and open the entry for Network Adapters. Right click on the LAN adapter (not the wireless one) and if it is disabled enable it.

Check it's properties, it should say it is working normally.
 

My Computer

System One

  • OS
    Windows 8.1 consumer 64 bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer Aspire M5 481PT-6644
    CPU
    Intel Core I5
    Memory
    6 GB
    Hard Drives
    Spinning/SSD hybrid 500GB/20GB
    Mouse
    ELAN Trackpad
    Internet Speed
    18mbs/5mbs
    Browser
    Chrome
    Antivirus
    Windows Defender
Hello,

I'm currently trying to setup my router as the previous one broke but my laptop won't detect the ethernet cable being plugged in.

Things I've tried:
  • Rebooting and hard resetting router.
  • Changing the Speed/Duplex. Changing to to 100Mbps Full Duplex caused the routers lan port to light up but my laptop still displays that there is no ethernet cable plugged in. And changing it to 10Mbps Full/Half duplex occasionally causes the adapter to display detecting network settings for a split second before changing back to displaying no ethernet cable detected.
  • Resetting Bios.
  • Tried the sfc /scannow command and shows that there are corrupt files unable to be fixed automatically. (The log is here https://www.mediafire.com/?67di5t9k3gs4sin (uploaded externally as file size is too large)).
  • Restarting the laptop.
  • changing ethernet cables.
  • Updating to latest ethernet drivers.

Currently running Windows 8 64bit. I've tried searching through other posts but none solving the problem.

Thanks, any help is much appreciated.

The sfc scan indicates you have system file problems which will require fixing. Once you get this message from sfc then you need to run the DISM repair command in order to fix the other problems, the link below tells you what to do in order to fix this ongoing problem. :)

http://www.eightforums.com/network-sharing/32278-accessing-internet.html
 

My Computer

System One

  • OS
    Windows 8.1 Pro WMC
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home built
    CPU
    Q9650 @ 4.05 GHz
    Motherboard
    Gforce 780i SLI FTW
    Memory
    8GB Gskill DDR2 1200Mhz
    Graphics Card(s)
    GTX-480
    Sound Card
    Asus D2 Xonar
    Monitor(s) Displays
    HannsG
    Screen Resolution
    1680x1050
    Hard Drives
    Gskill 120GB SSD
    PSU
    Thermal Take 1000watts
    Case
    Thermal Take Xtreme
    Cooling
    9 fans air cooled
    Keyboard
    G15 logitech
    Mouse
    G9 logitech
    Internet Speed
    50mbps
Is your ethernet adapter enabled? Go into Control Panel, Devices and Printers, Device Manager and open the entry for Network Adapters. Right click on the LAN adapter (not the wireless one) and if it is disabled enable it.

Check it's properties, it should say it is working normally.

Yes it does display the device is working normally.

The sfc scan indicates you have system file problems which will require fixing. Once you get this message from sfc then you need to run the DISM repair command in order to fix the other problems, the link below tells you what to do in order to fix this ongoing problem. :)

Ok I will try that and post the results when it has finished.

Thanks guys
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    VAIO VPCEB13FG
    CPU
    Intel Core i3-330M 2.13 GHz
    Memory
    4 GB
    Graphics Card(s)
    Intel HD media Accelerator
    Browser
    Mozilla Firefox

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    VAIO VPCEB13FG
    CPU
    Intel Core i3-330M 2.13 GHz
    Memory
    4 GB
    Graphics Card(s)
    Intel HD media Accelerator
    Browser
    Mozilla Firefox
Ok, so I've tried the DISM but and error popped up (0x8024402c) stating that it has failed and no operation was performed. https://www.mediafire.com/?24ww0sagewtj9mr - The DISM log

As I suspected there is definitely a problem with either component store corruption or system files.

Did you run the sfc /scannow before hand? If not try running the sfc /scannow command in an elevated command prompt then let me know what it says.

You should stick with me here because this problem isn't going away on it's own. :geek:
 

My Computer

System One

  • OS
    Windows 8.1 Pro WMC
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home built
    CPU
    Q9650 @ 4.05 GHz
    Motherboard
    Gforce 780i SLI FTW
    Memory
    8GB Gskill DDR2 1200Mhz
    Graphics Card(s)
    GTX-480
    Sound Card
    Asus D2 Xonar
    Monitor(s) Displays
    HannsG
    Screen Resolution
    1680x1050
    Hard Drives
    Gskill 120GB SSD
    PSU
    Thermal Take 1000watts
    Case
    Thermal Take Xtreme
    Cooling
    9 fans air cooled
    Keyboard
    G15 logitech
    Mouse
    G9 logitech
    Internet Speed
    50mbps
Ok, so I've ran that again and heres the new log https://www.mediafire.com/?k28nbn70euzrv3c

Thanks

If you can do a direct attachment it would be better but I really just need to know if it passed or not.

It's sometimes required to run the first sfc scan a few times with reboots after each one, then run the DISM repair command and see if it fixes all problems.
 

My Computer

System One

  • OS
    Windows 8.1 Pro WMC
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home built
    CPU
    Q9650 @ 4.05 GHz
    Motherboard
    Gforce 780i SLI FTW
    Memory
    8GB Gskill DDR2 1200Mhz
    Graphics Card(s)
    GTX-480
    Sound Card
    Asus D2 Xonar
    Monitor(s) Displays
    HannsG
    Screen Resolution
    1680x1050
    Hard Drives
    Gskill 120GB SSD
    PSU
    Thermal Take 1000watts
    Case
    Thermal Take Xtreme
    Cooling
    9 fans air cooled
    Keyboard
    G15 logitech
    Mouse
    G9 logitech
    Internet Speed
    50mbps
Oh, sorry but the file size was too large to be attatched, will try what you have suggested.

Thanks
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    VAIO VPCEB13FG
    CPU
    Intel Core i3-330M 2.13 GHz
    Memory
    4 GB
    Graphics Card(s)
    Intel HD media Accelerator
    Browser
    Mozilla Firefox
So the DISM was successful but the ethernet cord will still not be displayed as plugged in.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    VAIO VPCEB13FG
    CPU
    Intel Core i3-330M 2.13 GHz
    Memory
    4 GB
    Graphics Card(s)
    Intel HD media Accelerator
    Browser
    Mozilla Firefox
Do your status led display that your cable is attached? (located on your Network interface card)
 

My Computer

System One

  • OS
    Windows 8.1 Professional 64-Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    Intel core i7 950 @3,07 Stock
    Motherboard
    AsRock X58 Extreme 3
    Memory
    Corsair 6x2 GB
    Graphics Card(s)
    Nvidia GeForce GTX 460 1GB
    Monitor(s) Displays
    Benq G2420HDB 24" [TN]/Fuijitsu THOR 23" [IPS]
    Screen Resolution
    1920x1080
    Hard Drives
    Corsair F60 [SSD] OS Disk
    WD Black 750GB [HDD] Raid 0
    Segate Baracuda 1 TB [HDD] Raid 0
    PSU
    Corsair VX 550W
    Case
    HAF X
    Cooling
    Corsair H100
    Keyboard
    Microsoft SideWinder X4
    Mouse
    Razer Deathadder
    Internet Speed
    20/2 Telia ADSL
    Browser
    FireFox
    Antivirus
    Microsoft security essentials
So the DISM was successful but the ethernet cord will still not be displayed as plugged in.

You definitely had some major system problems with the DISM scan and sfc.

Ok try shutting down completely and remove all power if possible, unplug the battery, then bleed the remaining power by pushing the start button, reboot and see if it picks up the cable.

There could also be a problem with this new router which should be working at GB speeds, there should be no need to reduce the router to slower speeds. What is the make model of this new router?
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1 Pro WMC
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home built
    CPU
    Q9650 @ 4.05 GHz
    Motherboard
    Gforce 780i SLI FTW
    Memory
    8GB Gskill DDR2 1200Mhz
    Graphics Card(s)
    GTX-480
    Sound Card
    Asus D2 Xonar
    Monitor(s) Displays
    HannsG
    Screen Resolution
    1680x1050
    Hard Drives
    Gskill 120GB SSD
    PSU
    Thermal Take 1000watts
    Case
    Thermal Take Xtreme
    Cooling
    9 fans air cooled
    Keyboard
    G15 logitech
    Mouse
    G9 logitech
    Internet Speed
    50mbps
@chev65 I've done the reboot and it still won't detect the cable. The new router is a belkin DB N600 F9J1102v1.

@tomerello It doesn't seem that this laptop has a led indicator for the ethernet.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    VAIO VPCEB13FG
    CPU
    Intel Core i3-330M 2.13 GHz
    Memory
    4 GB
    Graphics Card(s)
    Intel HD media Accelerator
    Browser
    Mozilla Firefox
Are there any other machines connected to this router?

Is there a modem that the router is connecting to? Internet port plugged into WAN or internet port, not the LAN port etc.
 

My Computer

System One

  • OS
    Windows 8.1 Pro WMC
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home built
    CPU
    Q9650 @ 4.05 GHz
    Motherboard
    Gforce 780i SLI FTW
    Memory
    8GB Gskill DDR2 1200Mhz
    Graphics Card(s)
    GTX-480
    Sound Card
    Asus D2 Xonar
    Monitor(s) Displays
    HannsG
    Screen Resolution
    1680x1050
    Hard Drives
    Gskill 120GB SSD
    PSU
    Thermal Take 1000watts
    Case
    Thermal Take Xtreme
    Cooling
    9 fans air cooled
    Keyboard
    G15 logitech
    Mouse
    G9 logitech
    Internet Speed
    50mbps
There are others connected but only via Wireless, and my router has a modem built in so no.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    VAIO VPCEB13FG
    CPU
    Intel Core i3-330M 2.13 GHz
    Memory
    4 GB
    Graphics Card(s)
    Intel HD media Accelerator
    Browser
    Mozilla Firefox
@chev65 I've done the reboot and it still won't detect the cable. The new router is a belkin DB N600 F9J1102v1.

@tomerello It doesn't seem that this laptop has a led indicator for the ethernet.

the tiny LED would be right by the socket the cable plugs into on your laptop , if it doesn't light up and/or flash when you plug a cable in then the network socket on the laptop isn't active.
 

My Computer

System One

  • OS
    Windows 8 Pro
    Computer type
    PC/Desktop
    Memory
    6 GB
    Screen Resolution
    1280 x 1024
    Hard Drives
    12 TB in 6 disks
    PSU
    TX650
    Keyboard
    G15
    Mouse
    Intellimouse 3.0
    Internet Speed
    100 Mbits
    Browser
    Chrome
    Antivirus
    Trend Micro
There are others connected but only via Wireless, and my router has a modem built in so no.

Which router has a modem built into it?

If you using a combo modem/router then you will need to turn off DHCP on the secondary router.

The Belkin DB N600 is a regular router from what I can tell.
 

My Computer

System One

  • OS
    Windows 8.1 Pro WMC
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home built
    CPU
    Q9650 @ 4.05 GHz
    Motherboard
    Gforce 780i SLI FTW
    Memory
    8GB Gskill DDR2 1200Mhz
    Graphics Card(s)
    GTX-480
    Sound Card
    Asus D2 Xonar
    Monitor(s) Displays
    HannsG
    Screen Resolution
    1680x1050
    Hard Drives
    Gskill 120GB SSD
    PSU
    Thermal Take 1000watts
    Case
    Thermal Take Xtreme
    Cooling
    9 fans air cooled
    Keyboard
    G15 logitech
    Mouse
    G9 logitech
    Internet Speed
    50mbps
Ok combo router/modem,. Only router in the system?

You say you passed the DISM repair command,...finally, but did you pass the sfc /scannow command?

After you complete both scans successfully run the file below which will reset the network stack, flush the DNS, reset winsock etc. then your machine will reboot automatically.
 

Attachments

  • IPResetALL.zip
    33.6 KB · Views: 143

My Computer

System One

  • OS
    Windows 8.1 Pro WMC
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home built
    CPU
    Q9650 @ 4.05 GHz
    Motherboard
    Gforce 780i SLI FTW
    Memory
    8GB Gskill DDR2 1200Mhz
    Graphics Card(s)
    GTX-480
    Sound Card
    Asus D2 Xonar
    Monitor(s) Displays
    HannsG
    Screen Resolution
    1680x1050
    Hard Drives
    Gskill 120GB SSD
    PSU
    Thermal Take 1000watts
    Case
    Thermal Take Xtreme
    Cooling
    9 fans air cooled
    Keyboard
    G15 logitech
    Mouse
    G9 logitech
    Internet Speed
    50mbps
Yes, it's the only router in the system. I've passed both those cmds and ran the file and still nothing.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    VAIO VPCEB13FG
    CPU
    Intel Core i3-330M 2.13 GHz
    Memory
    4 GB
    Graphics Card(s)
    Intel HD media Accelerator
    Browser
    Mozilla Firefox
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