Windows 8 and 8.1 Forums

Unable to access files within Skydrive

  1. #1

    Posts : 1
    Windows 8.1

    Unable to access files within Skydrive

    I'm having a pretty major issue with Skydrive on Windows 8.1. A vast majority of my files are unopenable from Explorer (or the Modern UI app which seems to just open them through explorer in the end anyway). When I try to open one of these files, I receive an error message titled "1 Interrupted Action" and displaying the message:

    An unexpected error is keeping you from copying the file. If you continue to receive this error, you can use the error code to search for help with this problem.

    Error 0x80040A41: No error description available
    I have yet to find anything even resembling a solution when I search for that error code. The options this error window gives me is to "Try Again" which presents a typical explorer progress bar that never goes anywhere or to "skip" or "cancel" which do the same thing. Essentially this means that I have to use the skydrive web client to download the file to some other location locally and then edit and reupload from there. As far as I can tell there also isn't a traceable logic to what files are going to be accessible and which ones are not. I could literally be just finished working on a file, save it, and have it inaccessible when I try to reopen it. This error has not improved or changed at all by my making any files "available offline" or "available online-only" (in fact clicking those options doesn't seem to actually change their Availability that is listed in explorer).

    I've used Skydrive for a few years now (since the beta I believe) as my primary cloud storage service, I pay for Office 365, and therefore I have access to a larger amount of storage on Skydrive than I do on other cloud services. I'm using Google Drive temporarily, but its incredibly inconvenient given how invested and reliant I've become to Skydrive.

    Is there any fix that I've some how missed in my searches? Any way of resetting or jarring Skydrive on 8.1? Thanks

      My System SpecsSystem Spec

  2. #2

    This appears to be an ongoing problem with Windows 8.1 though it may help to Go into the Sky Drive metro app, and access the settings from the Charm bar. (Charm Bar -> Settings -> Options) The only option is to "access all files offline" which may help sync the files.

    The threads on this problem go on forever so it may be server problem on Msoft's end. The links to the right may also be helpful.

    Windows 8.1 SkyDrive not syncing - Microsoft Community
      My System SpecsSystem Spec

Unable to access files within Skydrive

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