Solved win8.1 upgrade and router

[Sven1458]

Hi all,
I’m not exactly sure where this should go, so feel free to move it to the appropriate forum, thanks.
My wife has a Toshiba laptop that came with win8 installed and was working fine. I installed software supplied by Belkin to get her access to the printer that is connected to the USB port of the router. Was working fine also until she installed win8.1 upgrade offered by MS. Also not working was Windows live mail, but I fixed that by going to programs and clicked on fix. This does not work on the “Belkin USB print and storage center” I have uninstalled and re-installed several times, but no luck.
When windows starts up it gives me an error pop up telling me: Belkin USB print and storage center,a system error occurred.
No error number or anything, just a system error with the yellow triangle. Also, a setup screen comes up and wants ne to input the network name and password, but it can never log on to the router.
My wife has internet access and can get her mail, but cannot print anything.
Any idea on how to fix this?

Thanks
Sven

 

[my2cents]

Hi Sven,

Have you contacted Belkin directly because we can't help you without knowing the specs of all hardware involved with this issue.

 

[Sven1458]

Thanks for your replay,
I just came from the Belkin site and it appears that I am not the only one with that problem.
As of now there is no real fix, just suggestion like update the firmware and reinstall the software.
I have the latest firmware on my router and I have reinstalled several times. I guess I just have to wait till they come out with the software fix. In the meantime I will not update any more of my win8 computers to 8.1 my wife will have to just save the file and I will print it from my computer.

Thanks again
Sven

 

[Sven1458]

Hi all,
I went back to the Belkin web site, and found the below suggestionthat worked for me.
Hope this will help someone else:
InWindows' Device Manager (devmgmt.msc), the SXUPTP driver was showing as disabled.Windows gave a warning that the device was known to have stability issues. Ifound out that SXUPTP is a driver from a company called Silex. Silex makesnetwork USB hubs, so I assume that the Belkin hub is a rebranded Silex hub.

In order to update the Silex driver follow these steps:
1. Close the Belkin network hub's tray application.
2. Download the latest version of SX Virtual Link(sx-virtual_link_win_3120.zip).
3. Extract all of the files.
4. In Windows Explorer, navigate to sx-virtual_link_win_3120\s-33a3120\Files\Bin\Sxcsapi\WinVistaX64if you are running a 64 bit OS, orsx-virtual_link_win_3120\s-33a3120\Files\Bin\Sxcsapi\WinVista if you arerunning a 32 bit OS.
5. Right-click on "Sxuptp.inf" and select "Install" fromthe menu.

The driver will be installed and the warning icon in the device manager shoulddisappear. You may need to reboot for the changes to take effect.

Regards
Sven

 

[rwbrun]

Hi Sven, I also had this trouble with the Belkin Router and the USB Printer angd Storage, Here is a video that shows how easy it is to fix the problem,

SXUPTP DRIVER FIX for Belkin Router - YouTube

Thanks rwbrun

 

[mistercoolkat]

Thanks Sven - you are a STAR!!

Thanks for your very helpful posting. Belkin works great now.

 

[asweifach]

terriffic!!!! Thanks!!!!

 

[Straight]

In case anyone comes looking for a solution, I noticed the video link in post #5 is no longer valid. I installed the latest silex driver as described in post #4, but was still getting the error message at startup. I fixed this problem through device manager/system devices/SXUTP driver, which showed a yellow warning triangle. Right click on the driver, choose "update driver" and allow windows to go online to look for a fix. Worked for me.