Solved Win 8.1 looses network connectivity

CalBear

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Location
Northern California
Now that I've upgraded to Win 8.1 my computer looses network connectivity several times a day. I can't even ping other devices on my local network. Rebooting the computer makes the problem go away (for a while). Its this computer running 8.1, none of the other computers on the network (running Win 7 or android) have the problem at the time this computer can't connect.

This is not good! If there's a way to refresh the network connection (some control panel function) that would be a not-very-good work around. Other than that it may be time to go back to Win 7.

Are others having this problem? Any suggested solutions?
 

My Computer

System One

  • OS
    Dual Win 7-8 64-bit
    System Manufacturer/Model
    Dell Studio XPS8100
    CPU
    Intel Core i5 3.2 GHz
    Memory
    8 GB
    Graphics Card(s)
    Nvidia GeForce GTX 260
    Monitor(s) Displays
    2 x Dell 24" LCD
    Screen Resolution
    1920x1200
    Hard Drives
    900GB and 1.5TB
    Keyboard
    Dell USB
    Mouse
    Dell Optical
    Internet Speed
    10 Mb/s down 1.5 Mb/s up
    Other Info
    I worked my up from a virtual machine, to a slow 32-bit celeron and now two monitors on my XPS8100. Works great!
Just to be clear, you were running Win 8 and everything was OK and the problem only started when you upgraded via the Windows store to 8.1; correct? The reason I'm asking is because all of your other OK references are to Win 7 so I can't make the connection.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel G2020
    Motherboard
    ASRock B75M-DGS R2.0
    Memory
    8GBs @ 1333 MHz
    Hard Drives
    Samsung 840 EVO
    PSU
    400w
    Internet Speed
    57/11
If there's a way to refresh the network connection

You can try running the following commands from an elevated prompt:

ipconfig /release

followed by

ipconfig /renew

Not sure that this will fix your issue but what the heck. Its worth a try. Good luck.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel G2020
    Motherboard
    ASRock B75M-DGS R2.0
    Memory
    8GBs @ 1333 MHz
    Hard Drives
    Samsung 840 EVO
    PSU
    400w
    Internet Speed
    57/11
Just to be clear, you were running Win 8 and everything was OK and the problem only started when you upgraded via the Windows store to 8.1; correct? The reason I'm asking is because all of your other OK references are to Win 7 so I can't make the connection.
I only have one computer running Win 8 and it has the problem. I have 3 other computers running Win 7 and two android devices. When the problem occurs on the Win 8 computer, all other devices are happy. This problem never occurred on this computer until yesterday when I upgraded to Win 8.1. Next time it happens I'll try resetting the network adapter. I understand a command line 'netsh int ip reset' should do the job. If that works I'll make .bat to "automate" the process :) Alternately the ipconfig suggestions.
 

My Computer

System One

  • OS
    Dual Win 7-8 64-bit
    System Manufacturer/Model
    Dell Studio XPS8100
    CPU
    Intel Core i5 3.2 GHz
    Memory
    8 GB
    Graphics Card(s)
    Nvidia GeForce GTX 260
    Monitor(s) Displays
    2 x Dell 24" LCD
    Screen Resolution
    1920x1200
    Hard Drives
    900GB and 1.5TB
    Keyboard
    Dell USB
    Mouse
    Dell Optical
    Internet Speed
    10 Mb/s down 1.5 Mb/s up
    Other Info
    I worked my up from a virtual machine, to a slow 32-bit celeron and now two monitors on my XPS8100. Works great!
I'm having the exact same issue.. I upgraded my desktop from Windows 8 to 8.1 and now my wireless adapter is losing connection. It seems like after a certain amount of data the wireless cuts off and I get "limited or no connectivity". Streaming video will cause this to happen sooner. I had no issues and immediately after the upgrade this started happening. I tried to reinstall the wireless usb driver, disabled usb selective suspend, and disabled power management on the adapter. None of this has fixed the issue.
 

My Computer

System One

  • OS
    Windows 8.1 64
    Computer type
    PC/Desktop
    CPU
    Intel i7 2600k 4.2ghz
    Motherboard
    ASROCK Fatality Pro
    Memory
    8GB G.Skill Ripjaws 2133
    Graphics Card(s)
    Geforce GTX570HD
    Monitor(s) Displays
    Samsung and Gateway
    Screen Resolution
    2560x1440, 1920x1200
    Hard Drives
    3 WD Black 1TB, 1 Segate 2TB, 1 PNY 250gb SSD
    PSU
    Corsair 800w
    Case
    Coolermaster HAF X
    Cooling
    Noctua NHD14
    Keyboard
    Razer Blackwidow
    Mouse
    Razer Mamba
    Internet Speed
    60mbps
    Browser
    Chrome
Uninstall adaptor and reinstall because of critical update go to device manager in control panel right click on wireless adaptor uninstall restart pc and this should work :)
 

My Computer

System One

  • OS
    Windows8
Uninstall adaptor and reinstall because of critical update go to device manager in control panel right click on wireless adaptor uninstall restart pc and this should work :)
Simply rebooting "fixes" my problem. That is not a solution, that is a work around until the next time the problem occurs in a few hours or the next day. Its like when you call Dish Network with a problem they say "50% of your problems can be resolved by rebooting the box". What that means is they have no idea how to actually fix 50% of their problems.
 

My Computer

System One

  • OS
    Dual Win 7-8 64-bit
    System Manufacturer/Model
    Dell Studio XPS8100
    CPU
    Intel Core i5 3.2 GHz
    Memory
    8 GB
    Graphics Card(s)
    Nvidia GeForce GTX 260
    Monitor(s) Displays
    2 x Dell 24" LCD
    Screen Resolution
    1920x1200
    Hard Drives
    900GB and 1.5TB
    Keyboard
    Dell USB
    Mouse
    Dell Optical
    Internet Speed
    10 Mb/s down 1.5 Mb/s up
    Other Info
    I worked my up from a virtual machine, to a slow 32-bit celeron and now two monitors on my XPS8100. Works great!
Just a comment that I see you have dual boot listed in your specs. Now I'm not sure if that has anything to do with your issue but I would have also included that in your first post (if applicable). Good luck.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel G2020
    Motherboard
    ASRock B75M-DGS R2.0
    Memory
    8GBs @ 1333 MHz
    Hard Drives
    Samsung 840 EVO
    PSU
    400w
    Internet Speed
    57/11
I did not say just reboot, I did say uninstall adaptor then reinstall with correct windows drivers first, then I said restart...

You could also try setting a static IP address
 

My Computer

System One

  • OS
    Windows8
I did not say just reboot, I did say uninstall adaptor then reinstall with correct windows drivers first, then I said restart...

You could also try setting a static IP address
No, I said that reboot "fixes" it for me. This was never a problem with Win 8. I can't imagine that Win 8.1 requires new drivers but, if so, I suspect it will be a while before Win 8.1 drivers are available for the built-in network interface on a 3-year old computer. Static IP might do something and it might cause other problems.
 

My Computer

System One

  • OS
    Dual Win 7-8 64-bit
    System Manufacturer/Model
    Dell Studio XPS8100
    CPU
    Intel Core i5 3.2 GHz
    Memory
    8 GB
    Graphics Card(s)
    Nvidia GeForce GTX 260
    Monitor(s) Displays
    2 x Dell 24" LCD
    Screen Resolution
    1920x1200
    Hard Drives
    900GB and 1.5TB
    Keyboard
    Dell USB
    Mouse
    Dell Optical
    Internet Speed
    10 Mb/s down 1.5 Mb/s up
    Other Info
    I worked my up from a virtual machine, to a slow 32-bit celeron and now two monitors on my XPS8100. Works great!
Just a comment that I see you have dual boot listed in your specs. Now I'm not sure if that has anything to do with your issue but I would have also included that in your first post (if applicable). Good luck.
Same dual boot with Win 8, no problem. Its clearly a Win 8.1 problem. Its encouraging (but sad) to see that others are having the same problem. Perhaps Microsoft will look into it.
 

My Computer

System One

  • OS
    Dual Win 7-8 64-bit
    System Manufacturer/Model
    Dell Studio XPS8100
    CPU
    Intel Core i5 3.2 GHz
    Memory
    8 GB
    Graphics Card(s)
    Nvidia GeForce GTX 260
    Monitor(s) Displays
    2 x Dell 24" LCD
    Screen Resolution
    1920x1200
    Hard Drives
    900GB and 1.5TB
    Keyboard
    Dell USB
    Mouse
    Dell Optical
    Internet Speed
    10 Mb/s down 1.5 Mb/s up
    Other Info
    I worked my up from a virtual machine, to a slow 32-bit celeron and now two monitors on my XPS8100. Works great!

My Computer

System One

  • OS
    Dual Win 7-8 64-bit
    System Manufacturer/Model
    Dell Studio XPS8100
    CPU
    Intel Core i5 3.2 GHz
    Memory
    8 GB
    Graphics Card(s)
    Nvidia GeForce GTX 260
    Monitor(s) Displays
    2 x Dell 24" LCD
    Screen Resolution
    1920x1200
    Hard Drives
    900GB and 1.5TB
    Keyboard
    Dell USB
    Mouse
    Dell Optical
    Internet Speed
    10 Mb/s down 1.5 Mb/s up
    Other Info
    I worked my up from a virtual machine, to a slow 32-bit celeron and now two monitors on my XPS8100. Works great!
2:30 PM today. I had been surfing the net for a while and suddenly no network connectivity. I tried enabling the Ethernet connection using the Network Connections window. No luck. Next I tried the suggested command "netsh int ip reset" which required admin privileges. It ran fine but did not provide a connection. At the end it said to reboot to complete this action. Wonderful! Rebooting always fixes the problem.

The Microsoft Windows Community Forum has lots of similar complaints and "me too" replies about Windows 8.1 losing network connection. I'm looking forward to the fix from Microsoft :shock:
 

My Computer

System One

  • OS
    Dual Win 7-8 64-bit
    System Manufacturer/Model
    Dell Studio XPS8100
    CPU
    Intel Core i5 3.2 GHz
    Memory
    8 GB
    Graphics Card(s)
    Nvidia GeForce GTX 260
    Monitor(s) Displays
    2 x Dell 24" LCD
    Screen Resolution
    1920x1200
    Hard Drives
    900GB and 1.5TB
    Keyboard
    Dell USB
    Mouse
    Dell Optical
    Internet Speed
    10 Mb/s down 1.5 Mb/s up
    Other Info
    I worked my up from a virtual machine, to a slow 32-bit celeron and now two monitors on my XPS8100. Works great!
I fixed my issue.. This might work for other too... Press the Windows key + X, select Network Connections, right click on your network and select Properties, Under the Networking tab select Configure, then click the Advanced tab, in the Property box scroll down until you see Disable Bands and select Disable 802.11a, finally click OK..
 

My Computer

System One

  • OS
    Windows 8.1 64
    Computer type
    PC/Desktop
    CPU
    Intel i7 2600k 4.2ghz
    Motherboard
    ASROCK Fatality Pro
    Memory
    8GB G.Skill Ripjaws 2133
    Graphics Card(s)
    Geforce GTX570HD
    Monitor(s) Displays
    Samsung and Gateway
    Screen Resolution
    2560x1440, 1920x1200
    Hard Drives
    3 WD Black 1TB, 1 Segate 2TB, 1 PNY 250gb SSD
    PSU
    Corsair 800w
    Case
    Coolermaster HAF X
    Cooling
    Noctua NHD14
    Keyboard
    Razer Blackwidow
    Mouse
    Razer Mamba
    Internet Speed
    60mbps
    Browser
    Chrome
I fixed my issue.. This might work for other too... Press the Windows key + X, select Network Connections, right click on your network and select Properties, Under the Networking tab select Configure, then click the Advanced tab, in the Property box scroll down until you see Disable Bands and select Disable 802.11a, finally click OK..
Did that but none of the 18 Property items are "Disable Bands" :-(
 

My Computer

System One

  • OS
    Dual Win 7-8 64-bit
    System Manufacturer/Model
    Dell Studio XPS8100
    CPU
    Intel Core i5 3.2 GHz
    Memory
    8 GB
    Graphics Card(s)
    Nvidia GeForce GTX 260
    Monitor(s) Displays
    2 x Dell 24" LCD
    Screen Resolution
    1920x1200
    Hard Drives
    900GB and 1.5TB
    Keyboard
    Dell USB
    Mouse
    Dell Optical
    Internet Speed
    10 Mb/s down 1.5 Mb/s up
    Other Info
    I worked my up from a virtual machine, to a slow 32-bit celeron and now two monitors on my XPS8100. Works great!
I booted back to Win 7 and ran the Win 8.1 compatibility test. It says the Broadcom adapter is compatible with Win 8.1. Looks like a problem for the engineers in Redmond.
 

My Computer

System One

  • OS
    Dual Win 7-8 64-bit
    System Manufacturer/Model
    Dell Studio XPS8100
    CPU
    Intel Core i5 3.2 GHz
    Memory
    8 GB
    Graphics Card(s)
    Nvidia GeForce GTX 260
    Monitor(s) Displays
    2 x Dell 24" LCD
    Screen Resolution
    1920x1200
    Hard Drives
    900GB and 1.5TB
    Keyboard
    Dell USB
    Mouse
    Dell Optical
    Internet Speed
    10 Mb/s down 1.5 Mb/s up
    Other Info
    I worked my up from a virtual machine, to a slow 32-bit celeron and now two monitors on my XPS8100. Works great!
I booted back to Win 7 and ran the Win 8.1 compatibility test. It says the Broadcom adapter is compatible with Win 8.1. Looks like a problem for the engineers in Redmond.

Ok, I've been having the same issue but with a wired connection, here's what solved it...

Head to device manager, find your network adapter, right click and select Uninstall. It will give you a check box to also remove the drivers, make sure it's checked. Once this has completed, restart Windows. Your network card will be picked up on reboot and Windows will install drivers automatically. This took me back to an older version of the driver than I had, but it's now working correctly.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
My problem is with a wired connection. Your solution sounds worth a try. However, I find the problem only happens about once a day, a reboot fixes it until the next day. How long has yours been working? We've only had Win 8.1 for 5 days :)
 

My Computer

System One

  • OS
    Dual Win 7-8 64-bit
    System Manufacturer/Model
    Dell Studio XPS8100
    CPU
    Intel Core i5 3.2 GHz
    Memory
    8 GB
    Graphics Card(s)
    Nvidia GeForce GTX 260
    Monitor(s) Displays
    2 x Dell 24" LCD
    Screen Resolution
    1920x1200
    Hard Drives
    900GB and 1.5TB
    Keyboard
    Dell USB
    Mouse
    Dell Optical
    Internet Speed
    10 Mb/s down 1.5 Mb/s up
    Other Info
    I worked my up from a virtual machine, to a slow 32-bit celeron and now two monitors on my XPS8100. Works great!
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