Windows 8 Network Connection Properties Not Saving

steve9295

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I have up until a few days ago been able to modify and save my network properties ok. I connected a new DisplayLink USB docking station that lead to an update of some sort. I believed this to be to do with associated drivers. I let this go ahead and it may well have nothing to do with the problems I have been having.

First of all I couldn't even see the IP parameters and kept getting an error as follows:

"In Order to Configure TCP/IP, You Must Install and Enable a Network Adapter Card"

The wired and wireless was working in environments where I could use DHCP so I was confident the hardware was ok. Uninstalling the drivers and then updating them has got me passed this problem so I can see and edit the IP parameters. However now they are never saved. I edit them, close the window, re-edit them and they are back to automatic settings! I need to use static settings in the office.

So far as I can see there are 2 possibilities:

1. I don't have permissions to save these settings, wherever they are stored. But I have administrator permissions. Where are the settings stored? I have saved them before. How can I get access to be able to save them again?
2. Something else is overwriting the settings. How do I find out what and stop it?

Any other suggestions would be greatly appreciated. Or a way to diagnose/solve my problem.

Thanks in advance

Steve
 

My Computer

System One

  • OS
    windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite L855-17Q
    CPU
    I5

My Computer

System One

  • OS
    Windows 8.1 Pro WMC
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home built
    CPU
    Q9650 @ 4.05 GHz
    Motherboard
    Gforce 780i SLI FTW
    Memory
    8GB Gskill DDR2 1200Mhz
    Graphics Card(s)
    GTX-480
    Sound Card
    Asus D2 Xonar
    Monitor(s) Displays
    HannsG
    Screen Resolution
    1680x1050
    Hard Drives
    Gskill 120GB SSD
    PSU
    Thermal Take 1000watts
    Case
    Thermal Take Xtreme
    Cooling
    9 fans air cooled
    Keyboard
    G15 logitech
    Mouse
    G9 logitech
    Internet Speed
    50mbps
I have tried this now, but it hasn't helped. Thanks anyway.
 

My Computer

System One

  • OS
    windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite L855-17Q
    CPU
    I5
I have tried this now, but it hasn't helped. Thanks anyway.

That was just to check the system files so as to rule out that problem. It wasn't meant to fix the problem directly. Of course you would need to use a static IP that was outside the range that DHCP uses. Might want to check that.

Think process of elimination here, although I'm not completely sure why the static IP isn't saving. Try uninstalling the driver then either reboot or scan for changes while in Device Manager, this will reinstall the driver.

It may help to reset winsock and TCP/ip in this case so running the file below will do this for you and reboot your machine.

If you can post a screen shot of the static IP settings you are trying to use and the ipconfig/all form this machine it would be helpful. :)
 

Attachments

  • IPResetALL.zip
    33.6 KB · Views: 344
Last edited:

My Computer

System One

  • OS
    Windows 8.1 Pro WMC
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home built
    CPU
    Q9650 @ 4.05 GHz
    Motherboard
    Gforce 780i SLI FTW
    Memory
    8GB Gskill DDR2 1200Mhz
    Graphics Card(s)
    GTX-480
    Sound Card
    Asus D2 Xonar
    Monitor(s) Displays
    HannsG
    Screen Resolution
    1680x1050
    Hard Drives
    Gskill 120GB SSD
    PSU
    Thermal Take 1000watts
    Case
    Thermal Take Xtreme
    Cooling
    9 fans air cooled
    Keyboard
    G15 logitech
    Mouse
    G9 logitech
    Internet Speed
    50mbps
I have uninstalled/deleted, then re-installed via a scan the wired driver. This hasn't yet changed the problem. I will use the previously attached file soon. And try re-installing completely the WiFi driver this evening when I have wired connection that works at home.

These are the static setting I am trying to make:

tcpip.JPG

The following is the ipconfig/all output:

Microsoft Windows [Version 6.2.9200]
(c) 2012 Microsoft Corporation. All rights reserved.

C:\Windows\System32>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : rivendell
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Peer-Peer
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Ethernet:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Qualcomm Atheros AR8161 PCI-E Gigabit Eth
ernet Controller (NDIS 6.30)
Physical Address. . . . . . . . . : 00-8C-FA-32-B2-DE
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.1.63(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 194.168.4.123
194.168.8.123
NetBIOS over Tcpip. . . . . . . . : Enabled

Wireless LAN adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : 12-D9-62-11-8D-FF
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter WiFi:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Qualcomm Atheros AR9485WB-EG Wireless Net
work Adapter
Physical Address. . . . . . . . . : C0-D9-62-11-8D-FF
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.1.56(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 14 October 2013 10:31:14
Lease Expires . . . . . . . . . . : 14 October 2013 15:31:14
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 8.8.8.8
8.8.4.4
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : C0-D9-62-12-10-DB
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 13:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:90d7:1815:3580:3f57:fec0(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::1815:3580:3f57:fec0%16(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{D2A918CD-6491-45DA-9293-9BD2F971A647}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #6
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{A4F91039-B094-4CBB-9CD3-38E99DFECA61}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #10
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Windows\System32>
 

My Computer

System One

  • OS
    windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite L855-17Q
    CPU
    I5
It looks like the Ethernet connection is picking up the static settings according to the ipconfig. Are they changing back to DHCP as soon as you close the window?

The static IP requires that the IP is not in the range of DHCP IP address's that the router is using. So you need to check the DHCP range on the router and use an IP that is outside this range.

Is there some reason for using the Virgin Media DNS servers?
 

My Computer

System One

  • OS
    Windows 8.1 Pro WMC
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home built
    CPU
    Q9650 @ 4.05 GHz
    Motherboard
    Gforce 780i SLI FTW
    Memory
    8GB Gskill DDR2 1200Mhz
    Graphics Card(s)
    GTX-480
    Sound Card
    Asus D2 Xonar
    Monitor(s) Displays
    HannsG
    Screen Resolution
    1680x1050
    Hard Drives
    Gskill 120GB SSD
    PSU
    Thermal Take 1000watts
    Case
    Thermal Take Xtreme
    Cooling
    9 fans air cooled
    Keyboard
    G15 logitech
    Mouse
    G9 logitech
    Internet Speed
    50mbps
Well yes the IP address does seem to be getting set correctly now it seems. And things are working using the wire. I have uninstalled both and updated via the scan. Executed the program you sent too. However if I look in the settings window it still says that it is using DHCP and all the fields are blank?

Our router is capable of using DHCP but this has been broken for some time. I just haven't had the time to figure out why. Maybe I'll disable it but the static IP address is outside the range it is set to use.

The DNS servers are as we've been told to use. I assume Virgin have something to do with the network provision to our building.
 

My Computer

System One

  • OS
    windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite L855-17Q
    CPU
    I5
Well if the ipconfig shows the static IP then that is what it's using.

If you are talking about the IPv4 properties reverting back to DHCP, as long as the static IP is showing in the ipconfig/all then that is what the NIC is using.

It also looks like DHCP is working for the wireless connection according to the ipconfig, if the router is not working right then a reset may be required.
 

My Computer

System One

  • OS
    Windows 8.1 Pro WMC
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home built
    CPU
    Q9650 @ 4.05 GHz
    Motherboard
    Gforce 780i SLI FTW
    Memory
    8GB Gskill DDR2 1200Mhz
    Graphics Card(s)
    GTX-480
    Sound Card
    Asus D2 Xonar
    Monitor(s) Displays
    HannsG
    Screen Resolution
    1680x1050
    Hard Drives
    Gskill 120GB SSD
    PSU
    Thermal Take 1000watts
    Case
    Thermal Take Xtreme
    Cooling
    9 fans air cooled
    Keyboard
    G15 logitech
    Mouse
    G9 logitech
    Internet Speed
    50mbps
I have the same issue on my Windows machine. And I to use display link docking stations for multiple monitors in that. The main issue I have is DNS search order doesn't stay I can add it manually to the registry disable and reenable the neck and it works until I reboot.

I've had this issue and several windows eight machines using multiple displaylink docks so it must have something to do with the displaylink dock network card driver corrupting all of the network cards. I've also installed multiple versions of displaylink and all versions of have the same issue. I'm beginning to think this issue is not related to display when but more so to the Windows operating system using display link devices such as network cards.

This issues very frustrating because it seems the only way to fix it is to reimage the machine and that's only temporary fix.

One more thing the PC that I'm having the issue on today was reimage just yesterday. I had to uninstall and reinstall display link several times to get the displays to work. And before I noticed I had the tcpip settings issue, I noticed I have the other issue where right clicking on the network adapter would give you the error message you can't configure the settings and to install the adapter. And the only fix for that is to uninstall and reinstall the device to device manager.
 

My Computer

System One

  • OS
    Windows 8.1
Jammad04, you need to start your own thread. Not bring back to life a dead Zombie thread.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.
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