Wireless hotspot giving limited access on laptop

Hi, I recently got a data plan for my HTC One S. The wireless hotspot that came with it will work on my family's iPods, iPad, and our family laptop, but not on my Toshiba laptop with Windows 8. I have tried my dad's iPhone's wireless hotspot, and it works on my laptop. When I try my hotspot, my laptop will connect to it, but it will only give me limited access, meaning that no pages on the internet will load. Does anyone know what may be wrong with my laptop or phone?

If you can disable your anti virus or reconfigure the third party firewall it may help.

I tried disabling the firewall but it didn't work. I tried another iPhone, whose hotspot did work. I then tried another Android phone, which didn't work.

From what I have read you may need to use the newer version of HTC 1 in order to get it working with Windows 8.
HTC sync for incredible s on Windows 8 - Microsoft Community