Windows 8 corrupts internet connection

makkumakku

New Member
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Windows 8 corrupts internet connection settings

Every 3-4 weeks I'm not able to access the internet on my Windows 8 PC. My Win 8 PC has a wired connection. When this problem occurs, all other wired/wireless internet devices in my house work perfectly!

When this problem crops up, I'm not able to access the Network and Internet connection screen, both from the little icon found near the clock on the task bar and when trying to access it from the Control Panel. I noticed that the 1st time this happened to me was after a Windows 8 update. However, on the other 2 occasions, there were no system updates.

I only manage to solve this issue through a System Restore.

Can anyone suggest a permanent fix to this frustrating issue?


regards,
 
Last edited:

My Computer

System One

  • OS
    Windows 8
What is the make/model of your machine?

Did Windows 8 come pre-installed or did you upgrade from an older version?

You say a system restore temporarily restored the issue. What was installed between the time you had the issue and the restore point?

Josh :)
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit ; Windows Server 2012 R2 Standard
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom Built
    CPU
    Intel Core i5 2400 @ 3.10GHz
    Motherboard
    Foxconn H67MP-S/-V/H67MP (CPU 1)
    Memory
    8.0GB DDR3 @ 665MHz (2GBx4)
    Graphics Card(s)
    AMD Radeon HD 6800 Series (Sapphire/PCPartner)
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    SMB1930NW + AOC 2243W
    Screen Resolution
    1440x900 + 1920x1080
    Hard Drives
    977GB Seagate ST31000524AS ATA Device (SATA)
    250GB WD iSCSI attached drive
    PSU
    750W PSU
    Case
    Novatech Night
    Keyboard
    Dell Standard PS/2 Keyboard
    Mouse
    R.A.T 7 Gaming Mouse
    Browser
    Google Chrome
    Other Info
    Optiarc DVD RW AD-5260S ATA Device
My computer is an HP PAVILLION P6 series. It came with pre-installed Win 8.

I don't remember installing anything since this fault emerged.
 

My Computer

System One

  • OS
    Windows 8
This may be a driver issue. In order for me to find an appropriate driver for your machine I need the exact model number of your machine.

For example : HP Pavilion p6-2419 Desktop PC

You may wish to download and install speccy which could help with me in finding the model of your machine - Speccy - Standard


Many Thanks,
Josh :)
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit ; Windows Server 2012 R2 Standard
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom Built
    CPU
    Intel Core i5 2400 @ 3.10GHz
    Motherboard
    Foxconn H67MP-S/-V/H67MP (CPU 1)
    Memory
    8.0GB DDR3 @ 665MHz (2GBx4)
    Graphics Card(s)
    AMD Radeon HD 6800 Series (Sapphire/PCPartner)
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    SMB1930NW + AOC 2243W
    Screen Resolution
    1440x900 + 1920x1080
    Hard Drives
    977GB Seagate ST31000524AS ATA Device (SATA)
    250GB WD iSCSI attached drive
    PSU
    750W PSU
    Case
    Novatech Night
    Keyboard
    Dell Standard PS/2 Keyboard
    Mouse
    R.A.T 7 Gaming Mouse
    Browser
    Google Chrome
    Other Info
    Optiarc DVD RW AD-5260S ATA Device
Please uninstall your ethernet driver from device manager and then install the driver attached, hopefully this will fix your issue.

Sourced from HP support site.

Hope This Helps,
Josh :)
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit ; Windows Server 2012 R2 Standard
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom Built
    CPU
    Intel Core i5 2400 @ 3.10GHz
    Motherboard
    Foxconn H67MP-S/-V/H67MP (CPU 1)
    Memory
    8.0GB DDR3 @ 665MHz (2GBx4)
    Graphics Card(s)
    AMD Radeon HD 6800 Series (Sapphire/PCPartner)
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    SMB1930NW + AOC 2243W
    Screen Resolution
    1440x900 + 1920x1080
    Hard Drives
    977GB Seagate ST31000524AS ATA Device (SATA)
    250GB WD iSCSI attached drive
    PSU
    750W PSU
    Case
    Novatech Night
    Keyboard
    Dell Standard PS/2 Keyboard
    Mouse
    R.A.T 7 Gaming Mouse
    Browser
    Google Chrome
    Other Info
    Optiarc DVD RW AD-5260S ATA Device
Thanks for your help. I will install this driver if this fault crops up again and will feedback with the outcome.


regards,
 

My Computer

System One

  • OS
    Windows 8
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