wifi doesn't have a valid ip configuration (Limited)

Classey

New Member
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11
Hi,

I have a relatively new HP Envy (H8-1485ea), with no modifications made, running windows 8. I have had the been using it with a wired connection at university with no problems and on return home connected wirelessly. Initially I encountered no issues, however after about 2 days the status of the connection went to limited and has remained that way since.

On running the windows troubleshooter it stated that the "wifi doesn't have a valid ip configuration".

I searched this forum and found the suggestion to run the commands which resolved similar problems:
netsh winsock reset catalog
netsh int ip reset rest.log hit

However as shown in the attached image for the second command resetting failed. I am not sure if this is where I am going wrong or if there is another issue.

I have also attached my ip configuration.

Any suggestions on how to resolve this problem would be much appreciated, Thanks.
 

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My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP Envy H8-1485ea
Do you have anything else connecting to the router that actually works (either wired or wirelessly)?
Have you tried power cycling the modem and the router?
Have you tried an ipconfig /release and then an ipconfig /renew after power cycling both?
 
Last edited:

My Computer

System One

  • OS
    Windows 8 Pro Windows 8.1 Preview
    Computer type
    PC/Desktop
Do you have anything else connecting to the router that actually works (either wired or wirelessly)?
Have you tried power cycling the modem and the router?
Have you tried an ipconfig /reelease and then an ipconfig /renew after power cycling both?

Thank you for your reply.
Yes sorry, I forgot to mention that there are several laptops, a desktop comp, an xbox and other devices connected to the router wirelessly and a desktop which is wired all of which are not experiencing issues. I have a Belkin modem router, which I have tried power cycling. I have not tried the third step however, I will try this and update with the result.

Thanks
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP Envy H8-1485ea
I tried the command ipconfig/release, when I performed it the response was:

"No operation can be performed on Local Area Connection* 11 while it has its media disconnected.
An error occurred while releasing interface WiFi : An address has not yet been associated with the network endpoint.
No operation can be performed on Ethernet while it has its media disconnected."

I am not entirely sure what this means.
 

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My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP Envy H8-1485ea
It means you haven't established an association between your laptop and your router yet. Do you have wi-fi protected setup enabled on your router? If so, that could certainly be an issue. Now, how do you add your non-wps device to the protected network? I'm not exactly sure but you could check your router settings and see if you have WPS enabled and see if there is a WPS button on the front of your router? If so, I remember reading somewhere about how to turn on your laptop wifi, then push that button, and then somehow your laptop gets added to the protected network. Anyway, the easiest thing to do would be disable it and see if you can now access the network. I don't have such an option and that is why I don't know much about it. Do some research and testing. Let us know.
 

My Computer

System One

  • OS
    Windows 8 Pro Windows 8.1 Preview
    Computer type
    PC/Desktop
I tried the command ipconfig/release, when I performed it the response was:

"No operation can be performed on Local Area Connection* 11 while it has its media disconnected.
An error occurred while releasing interface WiFi : An address has not yet been associated with the network endpoint.
No operation can be performed on Ethernet while it has its media disconnected."

I am not entirely sure what this means.


Your IP configuration shows an Autoconfiguration IPv4 address (169.254.x.x) this address is generated if it cannot get a DHCP response from the router.

I could suggest an appropriate IP configuration to manually enter however I will need the ipconfig /all of another machine with a working internet connection.

Many Thanks,
Josh
 

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Hey Josh,

I got this one so please let me continue. Thank you.

JustATest
 

My Computer

System One

  • OS
    Windows 8 Pro Windows 8.1 Preview
    Computer type
    PC/Desktop
It means you haven't established an association between your laptop and your router yet. Do you have wi-fi protected setup enabled on your router? If so, that could certainly be an issue. Now, how do you add your non-wps device to the protected network? I'm not exactly sure but you could check your router settings and see if you have WPS enabled and see if there is a WPS button on the front of your router? If so, I remember reading somewhere about how to turn on your laptop wifi, then push that button, and then somehow your laptop gets added to the protected network. Anyway, the easiest thing to do would be disable it and see if you can now access the network. I don't have such an option and that is why I don't know much about it. Do some research and testing. Let us know.

Ok, thank you. Yes I have WPS enabled on my router, and I connect to the router by using a network key for all devices. I believe there is the ability to use push button configuration, and I do have WPS button on the front of my router, but have never used it. I will have a play around and see if disabling WPS enables me to connect. The computer I am having the issues on is a desktop not a laptop, so I don't know if that makes any difference.

Thanks
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP Envy H8-1485ea
Holy mackeral? The issue is with a desktop? How did I miss that? Sorry if you made that perfectly clear. That's a whole different ballgame. Are you trying to use both connections on the desktop (LAN and Wifi)?
 

My Computer

System One

  • OS
    Windows 8 Pro Windows 8.1 Preview
    Computer type
    PC/Desktop
Holy mackeral? The issue is with a desktop? How did I miss that? Sorry if you made that perfectly clear. That's a whole different ballgame. Are you trying to use both connections on the desktop (LAN and Wifi)?

Ha, sorry probably should have made that clearer. No I am only trying to connect using wifi.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP Envy H8-1485ea
Check your wireless TCP/IP 4 and 6 properties to make sure you are obtaining all information automatically and you have nothing specified, and you have DHCP Enabled.
 

My Computer

System One

  • OS
    Windows 8 Pro Windows 8.1 Preview
    Computer type
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You might also want to try and uninstall that LAN to ensure there are no entries (that might have been required at the university) that are somehow affecting your wireless connectivity. It will reinstall to default on reboot.
 

My Computer

System One

  • OS
    Windows 8 Pro Windows 8.1 Preview
    Computer type
    PC/Desktop
Here's a screenshot of TCP/IPv4 (same settings for v6):

View attachment 25104

Thank you. My settings for TCP/IPv4 are identical to the screen shots and for v6 apart from the advanced settings for v6 the IP addresses says "Automatic configuration only", don't know if this is normal. I will try uninstalling the LAN.

Thanks
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP Envy H8-1485ea
The v6 thing is OK. Could we also have a screenshot of your device manager with network adapters open?
 

My Computer

System One

  • OS
    Windows 8 Pro Windows 8.1 Preview
    Computer type
    PC/Desktop
I just went back and noticed the your default gateway is completely blank. Now, this could have been caused by you manual efforts to reset the stack or it may have something to do with the private network issue we previously discussed. Anyway, try downloading (and running) the Microsoft Fixit Tool from this page and let's see what happens:

Reset Internet Protocol (TCP/IP) in Windows 8
 

My Computer

System One

  • OS
    Windows 8 Pro Windows 8.1 Preview
    Computer type
    PC/Desktop
Here is the screenshot of device manager and network adapters. I have had a look at the LAN, what is it that you are suggesting I uninstall? Is it some of the elements in the Ethernet properties?
 

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My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP Envy H8-1485ea
If you have the latest drivers for your wifi device, go in the advanced button of your ipv4 properties and add the router address in the default gateway. Depending on make of router, should be 192.168.0.1 or 192.168.1.1 that should fix it. :geek:
 

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The Qualcom Ethernet controller. Once done, run the Fixit program and see if that fixes your issue; however, I'm bowing out because DMHolt57 seems convinced he has the answer so I'm sure he'll hang in there with you until you get your issue fixed. Good luck.
 

My Computer

System One

  • OS
    Windows 8 Pro Windows 8.1 Preview
    Computer type
    PC/Desktop
The Qualcom Ethernet controller. Once done, run the Fixit program and see if that fixes your issue; however, I'm bowing out because DMHolt57 seems convinced he has the answer so I'm sure he'll hang in there with you until you get your issue fixed. Good luck.

I uninstalled the Qualcom Ethernet controller, and then tried using the Fixit program however it stated that it didn't apply to my operating system. I tried the other method suggested on the link you sent me, the command netsh int ip reset resettcpip.txt and the result is attached. On restart the ip configuration appears to have changed, but I still have a limited connection.

No worries. Thanks for all your help, it is much appreciated.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP Envy H8-1485ea
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