Solved Windows store can't connect to internet

gygabyte

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Location
sunrise, fl
I am having a problem with my windows 8 gaming computer. all the metro apps that are on my pc can't access the internet. mail, store, weather, news, finance and metro IE. desktop IE works fine, as that is how I am posting this. I noticed this happening after I had a ZEROACESS virus infection, and I removed the virus with Hitman pro beta. I also ran sfc /scannow and It found corrupt files, but was unable to repair some of them. please help!
 

My Computer

System One

  • OS
    windows 8 pro with media center
    Computer type
    PC/Desktop
    CPU
    AMD phenom ii x6@ 4.0Ghz
    Motherboard
    gygabyte 970ad3
    Memory
    corsair vengeance 8gb 2x4gb
    Graphics Card(s)
    radeon xfx 6770 core edition
    Sound Card
    Sound Blaster SE
    Monitor(s) Displays
    Dell monitor
    Hard Drives
    Seagate barricuda 1tb
    PSU
    thermaltake tr2-600 watt
    Case
    nzxt m59 mid tower
    Cooling
    isky water 300, xspc ddc pump res
I researched the zeroaccess infection and it apparently leaves much damage behind... even after it is completely removed from your PC. With that said, I would strongly recommend selecting one of these two courses of action:

1-A clean install (recommended)
2-Take this issue to a malware removal forum where they specialize in virus removal and damage repair

However, please be aware that you may have to spend days of "back-and-forth" communication (using the second choice) to make your PC whole again. I have also seen these efforts fail many times and the end result was item 1 anyway. Good luck.
 

My Computer

System One

  • OS
    Windows 8 Pro Windows 8.1 Preview
    Computer type
    PC/Desktop

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer T690
    CPU
    Intel Pentium D Dual Core
    Motherboard
    Acer/Intel E946GZ
    Memory
    2GB (max upgrade)
    Graphics Card(s)
    Intel Graphics Media Accelerator 3000 - PCI Express x16
    Sound Card
    Integrated RealTek ALC888 high-definition audio with 7.1 channel audio support
    Monitor(s) Displays
    Acer AL1917W A LCD
    Screen Resolution
    1440 X 900
    Hard Drives
    350 GB Seagate Barracuda 7200.10
    Thumb drives
    PSU
    Standard 250 watt
    Case
    Desktop 7.2" (183mm) W x 17.5" (445mm) L x 14.5"
    Cooling
    Dual case fans + CPU fan
    Keyboard
    Acer Windows PS/2
    Mouse
    Wireless Microsoft Arc
    Internet Speed
    54mbp/s
    Browser
    IE11
    Antivirus
    Defender
    Other Info
    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1
I tried windows apps troubleshooter, did not help. I guess I will wait for windows 8.1 final to come out, and install that on my pc.
 

My Computer

System One

  • OS
    windows 8 pro with media center
    Computer type
    PC/Desktop
    CPU
    AMD phenom ii x6@ 4.0Ghz
    Motherboard
    gygabyte 970ad3
    Memory
    corsair vengeance 8gb 2x4gb
    Graphics Card(s)
    radeon xfx 6770 core edition
    Sound Card
    Sound Blaster SE
    Monitor(s) Displays
    Dell monitor
    Hard Drives
    Seagate barricuda 1tb
    PSU
    thermaltake tr2-600 watt
    Case
    nzxt m59 mid tower
    Cooling
    isky water 300, xspc ddc pump res
I already re-installed windows, cuz I tried a different program that messed up my pc even more. but thank you so much for you're Suggestion.
 

My Computer

System One

  • OS
    windows 8 pro with media center
    Computer type
    PC/Desktop
    CPU
    AMD phenom ii x6@ 4.0Ghz
    Motherboard
    gygabyte 970ad3
    Memory
    corsair vengeance 8gb 2x4gb
    Graphics Card(s)
    radeon xfx 6770 core edition
    Sound Card
    Sound Blaster SE
    Monitor(s) Displays
    Dell monitor
    Hard Drives
    Seagate barricuda 1tb
    PSU
    thermaltake tr2-600 watt
    Case
    nzxt m59 mid tower
    Cooling
    isky water 300, xspc ddc pump res
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