Solved Wifi is extremely slow please help!

s0uth

New Member
Messages
20
I just bought this computer a few days ago. It is a Toshiba Satellite C885D-S5116. I'm not sure what router i have. But please help, I've tried searching for multiple things to speed up the wifi some how, but i feel like it actually made it worse. On my windows 7 laptop i could actually get like 10 mbps download speed, but now when i did a speed test i've gotten as low as .2 mbps and 70+ ping... I seriously don't know what to do anymore. My wireless adapter is a Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC. Whenever i try to update my driver, it doesn't seem to help at all saying its already the most updated. I have tried switiching to high energy performance battery. I have tried everything even trying to troubleshoot.

I have even tried ipconfig /flushdns in Cmd prompt. In cmd prompt i have also tried "netsh interface tcp set global autotuning=disabled". I don't know what else to try anymore. I am totally out of options, and with speeds @ .2 mbps, this will definitely not work out. Someone please help!


What's even worse is when i try to watch even youtube videos it automatically puts me on 144p and then even @ 144p it has to buffer....

*Also i think this is a windows 8 Home edition
 
Last edited:

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C885D
    CPU
    2cores?
    Memory
    4G
    Hard Drives
    500GB
uninstall the wifi driver and let windows reinstall a default driver

After you uninstall from device manager, click on the action tab on top and select scan for hardware changes
 

My Computer

System One

  • OS
    Windows 8 & Windows 7 Dual Boot
    Computer type
    Laptop
    System Manufacturer/Model
    HP G60
    CPU
    AMD Turion RM-70 Dual Core 2.0 GHZ
    Memory
    3 GB
    Graphics Card(s)
    Nvidia GeForce 8200M G
    Screen Resolution
    1366 x 768
    Mouse
    MS Intellipoint 5 button (love it!)
    Browser
    Chrome and Chromium
    Antivirus
    Avast Free & Malwarebytes
uninstall the wifi driver and let windows reinstall a default driver

After you uninstall from device manager, click on the action tab on top and select scan for hardware changes

Thank you for the answer, BUT i have already tried this, and just to be on the safe side i even just tried it again. The current adapter is the one that it came with. After doing that and letting it scan for a change it put the exact same one back. I went to speedtest.net to test and currently i have .9 mbps download.. which is less than 1mbps (extremely slow sadly). Any other ideas? Because i really don't know what to do :(
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C885D
    CPU
    2cores?
    Memory
    4G
    Hard Drives
    500GB
Did you try connecting with the wire?
 

My Computer

System One

  • OS
    Windows 8.1 pro Windows 8 pro Windows 7 Home
    Computer type
    PC/Desktop
I just bought this computer a few days ago. It is a Toshiba Satellite C885D. I'm not sure what router i have. But please help, I've tried searching for multiple things to speed up the wifi some how, but i feel like it actually made it worse. On my windows 7 laptop i could actually get like 10 mbps download speed, but now when i did a speed test i've gotten as low as .2 mbps and 70+ ping... I seriously don't know what to do anymore. My wireless adapter is a Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC. Whenever i try to update my driver, it doesn't seem to help at all saying its already the most updated. I have tried switiching to high energy performance battery. I have tried everything even trying to troubleshoot.

I have even tried ipconfig /flushdns in Cmd prompt. In cmd prompt i have also tried "netsh interface tcp set global autotuning=disabled". I don't know what else to try anymore. I am totally out of options, and with speeds @ .2 mbps, this will definitely not work out. Someone please help!


What's even worse is when i try to watch even youtube videos it automatically puts me on 144p and then even @ 144p it has to buffer....

*Also i think this is a windows 8 Home edition

Are you sure the model number is C885D because the only models showing at the Toshiba site are for C855D and there is another set of numbers on the end of that which are required in order to see if there are any new drivers for your laptop.

If this is a new laptop with factory installed bloatware and trial versions of anti virus software you will want to uninstall those completely from your system. This can take considerable time but often times will fix these types of problems.
 

My Computer

System One

  • OS
    Windows 8.1 Pro WMC
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home built
    CPU
    Q9650 @ 4.05 GHz
    Motherboard
    Gforce 780i SLI FTW
    Memory
    8GB Gskill DDR2 1200Mhz
    Graphics Card(s)
    GTX-480
    Sound Card
    Asus D2 Xonar
    Monitor(s) Displays
    HannsG
    Screen Resolution
    1680x1050
    Hard Drives
    Gskill 120GB SSD
    PSU
    Thermal Take 1000watts
    Case
    Thermal Take Xtreme
    Cooling
    9 fans air cooled
    Keyboard
    G15 logitech
    Mouse
    G9 logitech
    Internet Speed
    50mbps
I just bought this computer a few days ago. It is a Toshiba Satellite C885D-S5116. I'm not sure what router i have. But please help, I've tried searching for multiple things to speed up the wifi some how, but i feel like it actually made it worse. On my windows 7 laptop i could actually get like 10 mbps download speed, but now when i did a speed test i've gotten as low as .2 mbps and 70+ ping... I seriously don't know what to do anymore. My wireless adapter is a Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC. Whenever i try to update my driver, it doesn't seem to help at all saying its already the most updated. I have tried switiching to high energy performance battery. I have tried everything even trying to troubleshoot.

I have even tried ipconfig /flushdns in Cmd prompt. In cmd prompt i have also tried "netsh interface tcp set global autotuning=disabled". I don't know what else to try anymore. I am totally out of options, and with speeds @ .2 mbps, this will definitely not work out. Someone please help!


What's even worse is when i try to watch even youtube videos it automatically puts me on 144p and then even @ 144p it has to buffer....

*Also i think this is a windows 8 Home edition

Are you sure the model number is C885D because the only models showing at the Toshiba site are for C855D and there is another set of numbers on the end of that which are required in order to see if there are any new drivers for your laptop.

If this is a new laptop with factory installed bloatware and trial versions of anti virus software you will want to uninstall those completely from your system. This can take considerable time but often times will fix these types of problems.
Thank you for trying to help! I forgot to put the numbers found. I updated the numbers at the end and it is C855D-S5116. And yes this did come with a trial version antivirus,(Norton 30 days), but also what else should i do? Bloatware? What is considered bloatware that i should delete?
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C885D
    CPU
    2cores?
    Memory
    4G
    Hard Drives
    500GB
Did you try connecting with the wire?
It would probably be a good idea to, but no i haven't. Is there still anyway to do something about this issue wireless though. It would be really bothersome to have to be connected with a wire fully. I also believe this is a wireless issue, because with my other laptop with windows 7, it had fine connection wireless.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C885D
    CPU
    2cores?
    Memory
    4G
    Hard Drives
    500GB
Did you try connecting with the wire?
It would probably be a good idea to, but no i haven't.
Is there still anyway to do something about this issue wireless though

Untill you won't assure yourself that this is not ISP/ADSL/crapware connection issue, no.
You are talking about this windows 7 working in the past, but what about now?
the wire is for testing purposes to exclude other issues ... anyway it's up to you

Roy.
 

My Computer

System One

  • OS
    Windows 8.1 pro Windows 8 pro Windows 7 Home
    Computer type
    PC/Desktop
I just bought this computer a few days ago. It is a Toshiba Satellite C885D-S5116. I'm not sure what router i have. But please help, I've tried searching for multiple things to speed up the wifi some how, but i feel like it actually made it worse. On my windows 7 laptop i could actually get like 10 mbps download speed, but now when i did a speed test i've gotten as low as .2 mbps and 70+ ping... I seriously don't know what to do anymore. My wireless adapter is a Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC. Whenever i try to update my driver, it doesn't seem to help at all saying its already the most updated. I have tried switiching to high energy performance battery. I have tried everything even trying to troubleshoot.

I have even tried ipconfig /flushdns in Cmd prompt. In cmd prompt i have also tried "netsh interface tcp set global autotuning=disabled". I don't know what else to try anymore. I am totally out of options, and with speeds @ .2 mbps, this will definitely not work out. Someone please help!


What's even worse is when i try to watch even youtube videos it automatically puts me on 144p and then even @ 144p it has to buffer....

*Also i think this is a windows 8 Home edition

Are you sure the model number is C885D because the only models showing at the Toshiba site are for C855D and there is another set of numbers on the end of that which are required in order to see if there are any new drivers for your laptop.

If this is a new laptop with factory installed bloatware and trial versions of anti virus software you will want to uninstall those completely from your system. This can take considerable time but often times will fix these types of problems.
Thank you for trying to help! I forgot to put the numbers found. I updated the numbers at the end and it is C855D-S5116. And yes this did come with a trial version antivirus,(Norton 30 days), but also what else should i do? Bloatware? What is considered bloatware that i should delete?

You should uninstall the Norton A/V using the special tool designed for the job.
https://support.norton.com/sp/en/us...ect_pubweb&product=home&pvid=f-home&version=1

After that you should use a wired connection to update your system via the Windows Update Center. I say this because your wireless is not presently up to the task.

According to the Toshiba support site there are no updated drivers available for you model number so the Windows Update Center is your best bet to update your system.

You didn't mention which router you were using but updating the firmware on the router is another possible fix for this problem. :)
 

My Computer

System One

  • OS
    Windows 8.1 Pro WMC
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home built
    CPU
    Q9650 @ 4.05 GHz
    Motherboard
    Gforce 780i SLI FTW
    Memory
    8GB Gskill DDR2 1200Mhz
    Graphics Card(s)
    GTX-480
    Sound Card
    Asus D2 Xonar
    Monitor(s) Displays
    HannsG
    Screen Resolution
    1680x1050
    Hard Drives
    Gskill 120GB SSD
    PSU
    Thermal Take 1000watts
    Case
    Thermal Take Xtreme
    Cooling
    9 fans air cooled
    Keyboard
    G15 logitech
    Mouse
    G9 logitech
    Internet Speed
    50mbps
Did you try connecting with the wire?
It would probably be a good idea to, but no i haven't. Is there still anyway to do something about this issue wireless though. It would be really bothersome to have to be connected with a wire fully. I also believe this is a wireless issue, because with my other laptop with windows 7, it had fine connection wireless.

The reason we want you to try direct wire to your router is to determine if the problem is the router/isp or you computer/wifi.

If one works and not the other then we know where to concentrate our efforts.
 

My Computer

System One

  • OS
    Windows 8 & Windows 7 Dual Boot
    Computer type
    Laptop
    System Manufacturer/Model
    HP G60
    CPU
    AMD Turion RM-70 Dual Core 2.0 GHZ
    Memory
    3 GB
    Graphics Card(s)
    Nvidia GeForce 8200M G
    Screen Resolution
    1366 x 768
    Mouse
    MS Intellipoint 5 button (love it!)
    Browser
    Chrome and Chromium
    Antivirus
    Avast Free & Malwarebytes
Did you try connecting with the wire?
It would probably be a good idea to, but no i haven't. Is there still anyway to do something about this issue wireless though. It would be really bothersome to have to be connected with a wire fully. I also believe this is a wireless issue, because with my other laptop with windows 7, it had fine connection wireless.

The reason we want you to try direct wire to your router is to determine if the problem is the router/isp or you computer/wifi.

If one works and not the other then we know where to concentrate our efforts.
Thanks i understand. And yes this is a wireless problem sadly :(. I just tested by connecting wire straight to router. The speed instantly was around ~10mbps instead of my avg Less than 1 mbps wireless. Any ideas on how to help please!
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C885D
    CPU
    2cores?
    Memory
    4G
    Hard Drives
    500GB
Did you try connecting with the wire?
It would probably be a good idea to, but no i haven't.
Is there still anyway to do something about this issue wireless though

Untill you won't assure yourself that this is not ISP/ADSL/crapware connection issue, no.
You are talking about this windows 7 working in the past, but what about now?
the wire is for testing purposes to exclude other issues ... anyway it's up to you

Roy.
Sorry for the late reply, and thank you as well Roy, but i just tested with a cable connected straight to the router and the speed was easily 10+mbps. Without it, (and using wireless connection) it goes to ~1mbps. Any ideas on how to fix this from windows 8?
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C885D
    CPU
    2cores?
    Memory
    4G
    Hard Drives
    500GB
Do you have any windows updates pending? You should do them all, sometimes the fix is in the updates..

In the meantime can you (WIN) (R) type CMD then type IPCONFIG /all >>ipconfig.txt and upload that file?

Id like to see if your wireless settings are correct, though they should be since you uninstalled the wifi drivers and let windows reload them..

((additional))

Forgot to ask, how many signal bars do you have in your wifi connection?
 
Last edited:

My Computer

System One

  • OS
    Windows 8 & Windows 7 Dual Boot
    Computer type
    Laptop
    System Manufacturer/Model
    HP G60
    CPU
    AMD Turion RM-70 Dual Core 2.0 GHZ
    Memory
    3 GB
    Graphics Card(s)
    Nvidia GeForce 8200M G
    Screen Resolution
    1366 x 768
    Mouse
    MS Intellipoint 5 button (love it!)
    Browser
    Chrome and Chromium
    Antivirus
    Avast Free & Malwarebytes
Do you have any windows updates pending? You should do them all, sometimes the fix is in the updates..

In the meantime can you (WIN) (R) type CMD then type IPCONFIG /all >>ipconfig.txt and upload that file?

Id like to see if your wireless settings are correct, though they should be since you uninstalled the wifi drivers and let windows reload them..

((additional))

Forgot to ask, how many signal bars do you have in your wifi connection?
I truly appreciate all the help you have given. Thanks so much. Microsoft Windows [Version 6.2.9200](c) 2012 Microsoft Corporation. All rights reserved.


C:\Users\Daniel>IPCONFIG /all


Windows IP Configuration


Host Name . . . . . . . . . . . . : Daniel-pc
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No


Wireless LAN adapter Wi-Fi:


Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8188CE Wireless LAN 802.11n PC
I-E NIC
Physical Address. . . . . . . . . : 2C-D0-5A-7A-7A-44
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::c163:829a:4359:e5eb%18(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.102(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, July 10, 2013 7:45:48 PM
Lease Expires . . . . . . . . . . : Thursday, July 11, 2013 7:46:35 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 304926810
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-D8-62-32-00-8C-FA-43-08-E9


DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled


Ethernet adapter Ethernet:


Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : grandenetworks.net
Description . . . . . . . . . . . : Qualcomm Atheros AR8162/8166/8168 PCI-E F
ast Ethernet Controller (NDIS 6.30)
Physical Address. . . . . . . . . : 00-8C-FA-43-08-E9
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes


Tunnel adapter Local Area Connection* 13:


Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes


Tunnel adapter Teredo Tunneling Pseudo-Interface:


Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes


Tunnel adapter isatap.{32542D2F-59C6-48F9-B87A-E35F918E2251}:


Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes


C:\Users\Daniel>

Also my signal bars have always been at 5.. :/ sometimes rarely i see it @ 4, but then it turns back to 5.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C885D
    CPU
    2cores?
    Memory
    4G
    Hard Drives
    500GB
Do you have any windows updates pending? You should do them all, sometimes the fix is in the updates..

In the meantime can you (WIN) (R) type CMD then type IPCONFIG /all >>ipconfig.txt and upload that file?

Id like to see if your wireless settings are correct, though they should be since you uninstalled the wifi drivers and let windows reload them..

((additional))

Forgot to ask, how many signal bars do you have in your wifi connection?
Also on a side note. It seems only my download speed is bad. For some reason when i try to watch videos it just really seems like the wireless is doing terrible.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C885D
    CPU
    2cores?
    Memory
    4G
    Hard Drives
    500GB
Do you have any windows updates pending? You should do them all, sometimes the fix is in the updates..

In the meantime can you (WIN) (R) type CMD then type IPCONFIG /all >>ipconfig.txt and upload that file?

Id like to see if your wireless settings are correct, though they should be since you uninstalled the wifi drivers and let windows reload them..

((additional))

Forgot to ask, how many signal bars do you have in your wifi connection?
As well is it also a good idea to remove my trial antivirus? And do you have any recommendations on what to replace it with :L?
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C885D
    CPU
    2cores?
    Memory
    4G
    Hard Drives
    500GB
Does your modem/router have QOS toggled on?

Which router are you using?

I'm guessing it's actually a configuration issue at your routers end and not Win 8.
 

My Computer

System One

  • OS
    Windows 8 Pro
    Computer type
    PC/Desktop
    Memory
    6 GB
    Screen Resolution
    1280 x 1024
    Hard Drives
    12 TB in 6 disks
    PSU
    TX650
    Keyboard
    G15
    Mouse
    Intellimouse 3.0
    Internet Speed
    100 Mbits
    Browser
    Chrome
    Antivirus
    Trend Micro
Does your modem/router have QOS toggled on?

Which router are you using?

I'm guessing it's actually a configuration issue at your routers end and not Win 8.
I don't know what router im using :( and idk what QOS is D:
But also i don't think its my router's issue but idk. Windows 7 laptop worked fine with this router. But windows 8 doesn't seem to be wanting to work with me D:
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C885D
    CPU
    2cores?
    Memory
    4G
    Hard Drives
    500GB
What wireless Band is the router...eg...G or N? How far away are you from the router? Are there a lot of walls around the router and in your place? Is the router in a central location of your house?
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    AMD Phenom II X 4 965 BE
    Motherboard
    Gigabyte GA-MA790X-DS4
    Memory
    G-Skill 8 GB PC 8500
    Graphics Card(s)
    AMD XFX HD Radeon 6790D
    Sound Card
    Realtek HD onboard
    Monitor(s) Displays
    2l Samsung SyncMaster S20B300
    Screen Resolution
    1600 X 900
    Hard Drives
    Seagate Barracuda 320 GB w/OS
    Seagate Barracuda 1 TB data storage
    PSU
    Ultra X4 750 watt fully modular
    Case
    Thermaltake OverSeer RX 1 fulltower
    Cooling
    Cooler Master Hyper212 120mm
    Keyboard
    Logitech G510
    Mouse
    Razor DeathAdder 3.5
Does your modem/router have QOS toggled on?

Which router are you using?

I'm guessing it's actually a configuration issue at your routers end and not Win 8.
I don't know what router im using :( and idk what QOS is D:
But also i don't think its my router's issue but idk. Windows 7 laptop worked fine with this router. But windows 8 doesn't seem to be wanting to work with me D:

QOS is Quality Of Service i think.

Sir,

you see we try to help you, your kind and everythig, but:
you keep saying that you do not think it's your router's issue
but we think **it can be in fact**
it can as well be: *that* router is not compatible with *that* PC, which one is faulty?

I would do this:
1) verify that wireless access is encrypted
2) reset all the settings you talk about in the first thread post, unless you knew what you where doing of course;
3) perform a speedtest.net with win8(wire&wireless), also with another wireless device(if you have) both from the same position and compare results
4) remove all the "bloatware/crapware" from your PC, you can as well remove the trial antivirus as suggested in
a post above, windows 8 has a built in antivirus (Defender) that shoud be ok, unless you know that you need
something more/different of course;

ultimately, if you do not know what router you are using you may not have access to it or you are a bit lazy :D;)

hope this helps,

Roy.
 

My Computer

System One

  • OS
    Windows 8.1 pro Windows 8 pro Windows 7 Home
    Computer type
    PC/Desktop
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