Windows 8 and 8.1 Forums

Network Posting Tips

  1. #1

    England, Northamptonshire
    Posts : 536
    Windows 8.1 Pro 64-bit ; Windows Server 2012 R2 Standard

    Network Posting Tips

    When helping you with network problems it is vital that we have some understanding of your network configuration since this will greatly determine what solution to propose. Before posting a thread please read this with care and follow the steps so that the relevant information can be posted with your problem.

    Note   Note
    This can take some time


    When posting network problems it is important to see your IP configuration. To do this please follow the these steps:

    1. Press Start and search for cmd

    a. Right Click on Command Prompt and click on Run as Administrator

    Click image for larger version

    b. You may need to click Continue if a UAC prompt appears

    2. Once the Command Prompt windows Opens Please type in the following code

    ipconfig /all
    Then press enter. You will then be presented with some information similar to the one below.

    Click image for larger version

    Now you need to upload this information in a screenshot with your next post. To do this please follow this tutorial and make sure that all the information given in the prompt is displayed:

    Screenshot - Create with Paint in Windows 8 & Screenshots and Files - Upload and Post in Eight Forums

    Resetting TCP/IP & Flush DNS

    This next step will help clear any DNS cache and restore your HOSTS file back to normal since these can cause some minor network hiccups. To do so please run the attatched file at the end of this post as an Administrator.

    warning   Warning
    The file will automatically restart your computer and delete itself permanently from your machine after executed

    The code of the file is as follows:

    @Echo on
    attrib -h -s -r hosts
    echo localhost>HOSTS
    attrib +r +h +s hosts
    ipconfig /release
    ipconfig /renew
    ipconfig /flushdns
    netsh winsock reset all
    netsh int ip reset all
    shutdown -r -t 1
    del %0
    Click image for larger version

    Wireless Issues

    For wireless related problems we will require some additional information in order to help you.

    Please download and install Xirrus Wi-Fi Inspector - Xirrus Wi-Fi Inspector - Free download and software reviews - CNET Once done please follow the steps above to take a screenshot of the wireless channels and information and then upload it with your post.

    After completing this simply start a new thread here with the uploaded screenshot and we will help as much as we can.

    Many Thanks for your co-operation,
    Attached Files
    Last edited by Shadowjk; 21 Oct 2013 at 05:29. Reason: Added wireless section

      My System SpecsSystem Spec

  2. #2

    thanks for he help here as i was juggling much with the same posting problem but now going through the help you have provided has suggest me best about the cause.. now going to apply in my case to see its effects ..
      My System SpecsSystem Spec

  3. #3

    England, Northamptonshire
    Posts : 536
    Windows 8.1 Pro 64-bit ; Windows Server 2012 R2 Standard

    No Problem, If your problem was not fixed with the batch file then simply make a new thread with the attached ipconfig and we will do our best to help you!
      My System SpecsSystem Spec

  4. #4

    Why not use this existing thread?
      My System SpecsSystem Spec

  5. #5

    England, Northamptonshire
    Posts : 536
    Windows 8.1 Pro 64-bit ; Windows Server 2012 R2 Standard

    Note   Note
    Wireless option added, if you have an issue with wireless connectivity then please follow the last step so we can more easily help you

    Many Thanks,
      My System SpecsSystem Spec

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