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Remote Desktop Not Working in Windows 8

  1. #1



    Junior Member

    Join Date : May 2013
    Posts : 17
    Windows 8
    Germany de baden

    Remote Desktop Not Working in Windows 8


    Hello Guys,

    I have a Windows 8 laptop. Windows 8 came pre-installed means it is Windows 8 Core/ OEM version, if that matters.

    my other two laptops are Windows 7 laptop and Macbook Pro plus android handset.

    sometimes all the three laptops are ON and operational and are connected through WiFi.

    I have Remote Desktop Sharing enabled in my Windows 7 laptop
    I have installed third party RDP server in my Macbook Pro
    I have enabled Remote Desktop Sharing in Windows 8 laptop

    Chart below shows kind of working sketch

    Client Device Server Device Result
    Windows 8 Laptop Windows 7 Laptop OK
    Macbook Pro Windows 7 Laptop OK
    Android Handset
    Third Party RDP Client
    Windows 7 Laptop OK
    Windows 7 Laptop Macbook Pro
    Third Party RDP Server
    OK
    Windows 8 Laptop Macbook Pro
    Third Party RDP Server
    OK
    Android Handset
    Third Party RDP Client
    Macbook Pro
    Third Party RDP Server
    OK
    Windows 7 Laptop Windows 8 Laptop No Responce
    Macbook Pro Windows 8 Laptop No Responce
    Android Handset
    Third Party RDP Client
    Windows 8 Laptop No Responce

    I tried using both IP and netBIOS name. Ping works just fine in both ways.

    Now, One thing is clear. something is wrong in Windows 8 settings or something.
    Name:  win8rdpconfig.png
Views: 8273
Size:  13.4 KB

    assuming that Remote Support is allowed in here... is there something I am missing in Windows 8 configuration?

    what is wrong, why isn't it working?
      My System SpecsSystem Spec

  2. #2
    chev65's Avatar

    Senior Member



    Join Date : Jan 2010
    Beach house paradise
    Posts : 2,080
    Windows 8.1 Pro WMC
    USA us california


    The core version of Windows 8 does not have the Remote Desktop Host which is required in order to accept incoming requests for remote desktop....

    The PC that you wish to access remotely needs something called Remote Desktop Host, which is not available in the base, or core, version of Windows 8. This feature requires Windows 8 Pro or Enterprise. (If you are trying to connect to the base version of Windows 8, you will need to upgrade electronically to Windows 8 Pro or seek out a third party remote access solution like VNC. I recommend Windows 8 Pro.)

    The PC that you are using to remotely access another PC needs the Remote Desktop Connection (RDC) software,
      My System SpecsSystem Spec

  3. #3



    Junior Member

    Join Date : May 2013
    Posts : 17
    Windows 8
    Germany de baden


    aa haa, so that's it. Windows 8 base or core or oem version whatever, it does not have a Remote Desktop Host/Server.

    Fair enough


    Funny though, what is this setting doing in here .....

      My System SpecsSystem Spec

  4. #4



    Power User

    Join Date : Apr 2013
    Posts : 236
    Windows 7
    Canada ca saskatchewan


    Remote assistance is something different from Remote Desktop. This article explains what it is:
    Step-by-Step Guide to Remote Assistance
      My System SpecsSystem Spec

  5.   

  6. #5
    chev65's Avatar

    Senior Member



    Join Date : Jan 2010
    Beach house paradise
    Posts : 2,080
    Windows 8.1 Pro WMC
    USA us california


    Quote Originally Posted by Fahid View Post
    aa haa, so that's it. Windows 8 base or core or oem version whatever, it does not have a Remote Desktop Host/Server.

    Fair enough


    Funny though, what is this setting doing in here .....

    That is to enable remote assistance which isn't the same as remote desktop. Here is what you would see with Pro or Enterprise. Feel free to mark as solved.
    Attached Images  
      My System SpecsSystem Spec

Remote Desktop Not Working in Windows 8
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