Internet connection problems

Ilovecatz

New Member
Messages
1
Hello.
I've been having troubles with my internet connection for about 3 weeks. It all started like the 4th day after they installed the service. First couple of times it would only happens once or twice a day, but lately is been happening about 10 to 20 times a day. Pretty annoying since I am an online gamer and I have invested some money on games where I can get perma-banned.
I am somewhat dumb with computers, so I come here for help cause it's getting pretty annoying. I can be either talking on skype, or in the middle of a match and internet will disconnect and show No internet access Limited Connectivity. Every time I use troubleshoot problems, I always get the same result "default gateway not available" and if I do what windows tells me to reset the modem nothing happens, my computer reconnects with the limited connectivity sign.
And in worst cases, it happens over, and over, and over again so I have to unplug the modem and then reboot my computer for it to work, but the last couple of times that I've done that, computer doesn't connect to the internet and the troubleshooter says the Wi-fi is disabled, and asks if I want to fix it as administrator.
At first I thought it was the company's fault until I noticed that sometimes when my computer has no internet connection, I can still use my the internet on my ipod. That doesn't happen always, though.


Basic Details:
Hp Laptop- Pavilion g6
Windows 8
Modem Ubee
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Hp
It sounds like something is wrong with the Ubee Modem. You might want to contact TWC support to correct it.
 

My Computer

System One

  • OS
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Brewed
    CPU
    I7 4970K OC'ed @4.7 GHz
    Motherboard
    MSI-Z97
    Memory
    16 GB G-Skill Trident X @2400MHZ
    Graphics Card(s)
    NVIDIA GeForce GTS 450
    Sound Card
    X-Fi Titanium Fatal1ty Professional Series
    Monitor(s) Displays
    Dual HP-W2408
    Screen Resolution
    1920X1200
    Hard Drives
    256 GB M2 sm951, (2) 500GB 850EVO, 5TB, 2 TB Seagate
    PSU
    Antec 850W
    Case
    Antec 1200
    Cooling
    Danger Den H20
    Keyboard
    Logitech
    Mouse
    Logitech Performance Mouse MX
    Internet Speed
    35/12mbps
    Browser
    Firefox
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