Windows 8 and 8.1 Forums


Windows 8 Wifi Connection Turns off

  1. #1


    Posts : 60
    Windows 8 x64 Home Edition & Windows 7 x64 Professional

    Windows 8 Wifi Connection Turns off


    Hello, I am running Windows 8 Home Edition. On a HP DV6-7250CA.I have a Intel Centrino Wireless-N 2230 Card.I also have several other laptops and desktop all connected to the same router. For some reason, randomly my Windows 8 HP laptop turns of my wifi internet access just on this laptop, then when i try to reconnect, it says unable to connect. The only way I can get back on line, is if I go to device manager, and disable and then reenable my wireless card.I have tried reinstalling the driver, and it still happens. None of my other machines are effected and run great on wifi. Any thoughts as to why just this windows 8 laptop is randomly doing this? Thanks for your time and effort!

      My System SpecsSystem Spec

  2. #2


    Quote Originally Posted by yuricuri View Post
    Hello, I am running Windows 8 Home Edition. On a HP DV6-7250CA.I have a Intel Centrino Wireless-N 2230 Card.I also have several other laptops and desktop all connected to the same router. For some reason, randomly my Windows 8 HP laptop turns of my wifi internet access just on this laptop, then when i try to reconnect, it says unable to connect. The only way I can get back on line, is if I go to device manager, and disable and then reenable my wireless card.I have tried reinstalling the driver, and it still happens. None of my other machines are effected and run great on wifi. Any thoughts as to why just this windows 8 laptop is randomly doing this? Thanks for your time and effort!
    Have you tried going to the Windows Update Center or the HP support site to obtain the latest drivers for your system?

    You could also try turning off the power saving feature by going into Device Manager then Network Adaptors, find the wireless NIC and choose properties then open the power management tab and uncheck the one that says "Allow the computer to turn off this device to save power".

    It may be required that you perform the updates using a wired connection.
      My System SpecsSystem Spec

  3. #3


    Posts : 60
    Windows 8 x64 Home Edition & Windows 7 x64 Professional


    Quote Originally Posted by chev65 View Post
    Quote Originally Posted by yuricuri View Post
    Hello, I am running Windows 8 Home Edition. On a HP DV6-7250CA.I have a Intel Centrino Wireless-N 2230 Card.I also have several other laptops and desktop all connected to the same router. For some reason, randomly my Windows 8 HP laptop turns of my wifi internet access just on this laptop, then when i try to reconnect, it says unable to connect. The only way I can get back on line, is if I go to device manager, and disable and then reenable my wireless card.I have tried reinstalling the driver, and it still happens. None of my other machines are effected and run great on wifi. Any thoughts as to why just this windows 8 laptop is randomly doing this? Thanks for your time and effort!
    Have you tried going to the Windows Update Center or the HP support site to obtain the latest drivers for your system?

    You could also try turning off the power saving feature by going into Device Manager then Network Adaptors, find the wireless NIC and choose properties then open the power management tab and uncheck the one that says "Allow the computer to turn off this device to save power".

    It may be required that you perform the updates using a wired connection.
    Thanks I unchecked Allow the computer to turn off this device to save power. And tried reinstalling the drivers again. Hope it works, will let you know if I get any more problems.

    I appreciate your help and time.
      My System SpecsSystem Spec


  4. #4


    Posts : 60
    Windows 8 x64 Home Edition & Windows 7 x64 Professional


    It happened again. I followed your instructions and this windows 8 laptop just kicked me off again. only way to get back on is to disable and re-enable wifi card in device manager.
    While all my other computers running windows 7 on the same router never have this problem.
    Any ideas?
      My System SpecsSystem Spec

  5. #5


    Quote Originally Posted by yuricuri View Post
    It happened again. I followed your instructions and this windows 8 laptop just kicked me off again. only way to get back on is to disable and re-enable wifi card in device manager.
    While all my other computers running windows 7 on the same router never have this problem.
    Any ideas?
    If you haven't yet, you should install the latest drivers for this WiFi NIC from the HP support site.
    Software & Driver Downloads HP ENVY dv6-7250ca Notebook PC | HP® Support

    You might want to also consider removing all the preinstalled bloatware, especially which ever trial Anti Virus that was preinstalled to your system, it's best to use the official uninstall tool to remove this A/V software.
      My System SpecsSystem Spec

  6. #6


    Posts : 60
    Windows 8 x64 Home Edition & Windows 7 x64 Professional


    Ya Ive done all that and updated the driver that way, and I have fresh clean installs of windows 8 and windows 7 with only software i need. no preinstalled bloatware.
      My System SpecsSystem Spec

  7. #7


    Can you post a screen shot of the ipconfig/all from this machine?

    I'm wondering what the signal strength is like for this machine.

    Have you tried using a different channel for the wireless?
      My System SpecsSystem Spec

  8. #8


    Posts : 60
    Windows 8 x64 Home Edition & Windows 7 x64 Professional


    Thanks for your help. Dont seem to have any problems anymore.
      My System SpecsSystem Spec

  9. #9


    Quote Originally Posted by yuricuri View Post
    Thanks for your help. Dont seem to have any problems anymore.
    Yes clean installs and updated drivers usually does the trick. Glad you have it working now.
      My System SpecsSystem Spec

  10. #10


    Posts : 1
    Win8 64bit


    My HP-dv6 7250ca computer arrived basically non-functional until I plugged in directly and downloaded @1Gb of updates.
    I found the automated HP Support service didn't fix the known wireless issue despite running it multiple times. I finally went to the Intel website directly and use their driver utility. I also uninstalled the 2230 device and re-enabled. I was pretty cheesed at how much of my weekend this burned up.
      My System SpecsSystem Spec

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Windows 8 Wifi Connection Turns off

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