This is driving me mad. I've been through multiple forums/Intel's support site/Dell's support site/Microsoft's support site...and nobody seems to have a straight solution.
My new laptop came with Windows 8 pre-installed. I updated all drivers from Dell's website and installed the latest Intel PROSet WIFI drivers v15.6.0.0. I have not installed any anti-virus software and I don't see any installed by Dell. I'm not using any extra firewall software beyond the native windows one and I have not changed it;s configuration. Any software out there that can scan your PC for A-V and/or firewall issues?
None of my other devices have any connectivity issues at all. If I use an Ethernet cable the laptop works perfectly so it's definitely a WIFI issue.
I've disabled the Bluetooth adapter and the Ethernet adapter so that only the WIFI adapter is left enabled. I've tried disabling the Intel drivers and just using Windows to connect. I've tried using fixed IP address instead of DHCP. I've reset the router...basically I've tried all of the obvious things. I also tried the suggestions to use command line instruction to reset the IP stack/etc...but they had no effect.
I feel like it's the drivers themselves. Should I remove the Intel drivers completely?
Windows IP Configuration
Host Name . . . . . . . . . . . . : rob_laptop
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Wireless LAN adapter Local Area Connection* 12:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : 24-77-03-E1-9E-65
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Ethernet adapter Bluetooth Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 74-E5-43-52-68-4B
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wi-Fi:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Centrino(R) Ultimate-N 6300 AGN
Physical Address. . . . . . . . . : 24-77-03-E1-9E-64
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::911b:f1ff:3e04:7aea%12(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.122.234(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 254048003
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-49-45-6B-24-77-03-E1-9E-64
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter Ethernet:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Intel(R) 82579LM Gigabit Network Connection
Physical Address. . . . . . . . . : D4-BE-D9-85-33-25
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 13:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{FEE137C6-BEBD-4D3F-BB65-17E1506AEE6C}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
My new laptop came with Windows 8 pre-installed. I updated all drivers from Dell's website and installed the latest Intel PROSet WIFI drivers v15.6.0.0. I have not installed any anti-virus software and I don't see any installed by Dell. I'm not using any extra firewall software beyond the native windows one and I have not changed it;s configuration. Any software out there that can scan your PC for A-V and/or firewall issues?
None of my other devices have any connectivity issues at all. If I use an Ethernet cable the laptop works perfectly so it's definitely a WIFI issue.
I've disabled the Bluetooth adapter and the Ethernet adapter so that only the WIFI adapter is left enabled. I've tried disabling the Intel drivers and just using Windows to connect. I've tried using fixed IP address instead of DHCP. I've reset the router...basically I've tried all of the obvious things. I also tried the suggestions to use command line instruction to reset the IP stack/etc...but they had no effect.
I feel like it's the drivers themselves. Should I remove the Intel drivers completely?
Windows IP Configuration
Host Name . . . . . . . . . . . . : rob_laptop
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Wireless LAN adapter Local Area Connection* 12:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : 24-77-03-E1-9E-65
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Ethernet adapter Bluetooth Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 74-E5-43-52-68-4B
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wi-Fi:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Centrino(R) Ultimate-N 6300 AGN
Physical Address. . . . . . . . . : 24-77-03-E1-9E-64
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::911b:f1ff:3e04:7aea%12(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.122.234(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 254048003
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-49-45-6B-24-77-03-E1-9E-64
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter Ethernet:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Intel(R) 82579LM Gigabit Network Connection
Physical Address. . . . . . . . . : D4-BE-D9-85-33-25
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 13:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{FEE137C6-BEBD-4D3F-BB65-17E1506AEE6C}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
My Computer
System One
-
- OS
- windows 8
- Computer type
- Laptop
- System Manufacturer/Model
- Dell E6530
- CPU
- intel core i5
- Motherboard
- intel
- Memory
- 4 gb
- Graphics Card(s)
- nvidia
- Browser
- ie9, chrome
- Antivirus
- none