Recent content by SuperBob

Hi Brink, I said that i would keep you updated on my problem with the store not loading so here it is. I eventually decided that, rather than risking a catastrophic crash, I would leave it alone and live without access to the store (all the REAL work takes place on the desktop anyway, right?)...

Brink, thanks for all your help and advice. With a machine that has been in daily use by three users for over 18 months starting 'clean' just isn't an option - I can live without the store if necessary, all the really good stuff takes place on the desktop. Anyway, if I was going to take that...

No, I said that the store worked in the new account but that the desktop (where I spend the vast majority of my time) had lots of things wrong with it. The most important to me being a program called 'Pixfiler'. I therefore disconnected the new account and reconnected the original account where...

When you say 'now working account' you do realize it still won't access the store? That was why I was going to rename the suspect files before copying the new ones across - so that I could rename them back again if things went pear-shaped. Providing your advice was given in that knowledge then I...

Hey! That's brilliant!! Got rid of most of my unwanted profile folders no problem at all - thanks for the great tip. Good thing you're not here with me right now, 'cos I'd kiss you :>0 Need your advice on a couple of folders in C:\users\ though here's the list:- C:\users\default...

Exactly what I thought - I removed the account(s) via the settings charm/change pc settings/accounts with no problems. I then tied to delete c:/users/account via File Manager and got:- I AM an administrator and I gave myself permission but it obviously didn't hear me. I then tried deleting it...

Yes, that's the method I used - with the code being emailed to an alternative email address. I obviously screwed up somehow though (how unusual!) as I never saw the "I have a code" option. It's a bit academic now however, I did a system restore to take me back 14 hour and now I am back to where...

Brink - I have everything backed up luckily. All the same I have been avoiding resetting windows like the plague - remember this is a machine that has been in constant use by three people for 18 months. I believe that if I reset windows all that will be left is the data? All the...

Brink oh dear! I think perhaps you have to copy files from one user folder to another with them both as local accounts. I have just tried it your way and now I am completely stymied. First off - the new account woudn't let me do anything much at all. I guessed that was because the original...

Wow! That was a REALLY fast response - thanks. I'll try that shortly but here's another thing to consider - some of my desktop programs ('Pixfiler' comes to mind) don't work in 'Account B' because their data is indexed in C:/users/'Account A'/Skydrive etc, which, of course is now...

Hi Brink thanks for the response. I have already tried just about everything in the tutorial you recommend. Quite a lot of them do not apply in my case. I do not get any error messages, my apps (with the exception of the store) ALL work correctly. There are two other users on the machine and...

Hi Shawn Wonder if you can help? I have the problem where the store won't open but just sits there showing off ts 'progress' ring. My machine was purchased 18 months ago with Win 8 pre-installed. I upgraded to win 8.1 via the store as soon as it was released. There are 3 users on the machine and...