Recent content by rneogy

Hey guys, Sorry for the late reply. Got busy for a few days and didn't get back to troubleshooting. I installed the Realtek driver. I also tried saving the Administrative Events, but that gives me an error message. I've uploaded a picture of it. I've been really crunched on time, but I'll try...

The online search for the Realtek didn't find any update, and there doesn't seem to be any update available on Dell's website. How do you do Hard Drive Diagnostics? As for the RAM diagnostics, it mentions removing sticks of RAM at some point, and I'm on a laptop, so I'm unsure as to how...

Bad news. Computer crashed. While using the web. At a seemingly random time. BSOD was frozen too. Ergo, no new dump file. Woo. Sooooooo I guess back to figuring out what to do. I still haven't figured out how to update the Realtek USB Mass Storage Driver. I've attached a screenshot from device...

Hi! I'm happy to report that my computer hasn't crashed in 3 days now. This may just be luck, but let's hope it's not. Might as well continue with updates. When you say OEM, would that for me be Dell? Or Realtek? I'm a little confused on what OEM refers to. As for the dump files, I haven't...

Well I was a little nervous about removing my graphics driver, but I went ahead and did it. Upon restart my screen brightness refused to change from max brightness for 5 or so minutes, and then the computer did something and it automatically changed the brightness to my regular level, and I can...

I attached the dump file found in the first folder, but I don't even have a "programdata" folder on C. But at least I finally found some dump file! That's exciting haha. I am tried installing the newest Intel Rapid Storage driver, though I have done this before. I got a warning saying that my...

Hi! I have 6 GB of RAM on my computer (5.88 GB usable). My hard drive is 500 GB (451 GB usable), of which 334 GB is free. So plenty of space for a dump file of all my RAM (I'm guessing that's why you're asking). As for the "Manage System Page File" checkbox, I didn't find anything exactly...

Hi BlueElvis, Thanks for your response! I have looked in the minidump folder and there are no files there. I've attached my dump settings so you can make sure they're fine, but I'm pretty sure they're all right. One of the problems may be that when my computer crashes, the auto-reboot doesn't...

Hi guys, I've been struggling with this error with my computer since I got it last September. Honestly, I probably should have returned it then and there, but I kept going with it, thinking it would go away (I know, smart move). Anyways, my computer crashes on random occasions, I can't really...