Microsoft did email two UPS labels to return the two Windows 8 DVDs, and they are paying the shipping cost. I also will be getting a full refund for the two DVDs. I pre-ordered two 8.1 DVDs.
I am running Windows XP and want to install Windows 8.1 on my laptop, so I pre-ordered an 8.1 DVD on Oct 8. The next day I started an online chat with Microsoft to purchase a second copy for my desktop PC. She asked what OS I was using and when I replied Windows XP she said I would first have...