Recent content by Pleasehelpme

Im not sure if the solution will work for you as you have a tablet. I havent tried that method so cant comment on how well it works. If anyone knows of any other ways to get round this it would be much appreciated. Thank you

I feel your frustration. I cant understand how microsoft can allow this account to just supersede your local account and make your local password useless. I think the fact I have bitlocker drive encryption has completely screwed me, as I could have just installed windows again through a custom...

The folder for the old account is visible from the non admin account. When I click on the folder to open it I get blocked by the "Admin password required which specifically asks for the microsoft password and not my user password. Xbliss, as this happened to a relatives computer too, is there a...

My old account is not visible anymore in the login. When I log into another non admin account I can see my account details in my computer, however when I click on the folder it asks for this microsoft account password, and not my original user account password which I created. Is that what you...

Thanks for the replies. RolandJS, I am quite computer literate but I dont really understand most of what you said unfortunately. I did think about installing dual boot Ubuntu and trying to access my files, but then would it restrict my access to my files due to bitlocker? Samuria, the account...

Hello, Please help, I have spent all day trying to fix my windows 8.1 Laptop. My system: Windows 8.1 Dell XPS 13 9343 I7 with TPM A family member used my laptop for Skype which required them to create a windows account. They just put jibberish into the account and all was fine and they used...