Recent content by metzen01

  1. M

    Solved Think I got ripped-off!

    Let us know what results you get when trying activation from the following link: Note you will need to open from a mobile browser. Self Service for Mobile
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    Solved Think I got ripped-off!

    Did you try the automated activation through Microsoft?
  3. M

    Black screen with no cursor after initial boot up

    Can you check to output to external source and tell us what the results are? Thanks
  4. M

    Solved tried to reset notebook, said hard drive locked ?

    Glad to hear it's up and running Jim! You have a great night. [emoji106][emoji41][emoji106]
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    Solved tried to reset notebook, said hard drive locked ?

    Ok please try bcdboot c:\windows /s c: There are many other command line options you can try. Please have a look here: https://technet.microsoft.com/en-us/library/dd744347(v=ws.10).aspx Hope this gets you on the right path. I'm going to try and make a recovery thumb drive from an Asus win 8.1...
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    Solved tried to reset notebook, said hard drive locked ?

    Type "net start trustedinstaller" and then the previous command listed above. Let's see where this goes and do post back your results. [emoji106][emoji41][emoji106]
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    Solved tried to reset notebook, said hard drive locked ?

    Jim I appreciate you being patient in this whole process. Please boot up pressing f9 and this time choose the troubleshoot option. You will then choose advanced. Try the startup repair and let's see what happens here. If that still does not help then please choose command prompt and type : sfc...
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    Solved tried to reset notebook, said hard drive locked ?

    Please don't install Linux Mint just yet. :-) Your particular model brings up the restore model by pressing and holding F9. Once you see the options choose troubleshoot and then reset your PC. You can choose then to remove files and restore back to factory condition. I'm including a link...
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    Solved tried to reset notebook, said hard drive locked ?

    Jim you are right the recovery system is brought up the way you did it. Since you said that you have your files backed up please try to choose a restore without keep ing your files. I wonder if it will allow you to continue. Try choosing make a recovery thumb drive within the options of windows...
  10. M

    Solved tried to reset notebook, said hard drive locked ?

    I'm curious what program you used to copy all the files? More than likely some files were write protected. Depending on the brand of laptop you will want to make a recovery disc/thumb drive. Most vendors have a function key when starting up that you press to access this hidden partition.
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    Solved Upgraded from Windows 7 to 8.1 Pro

    Some icons are not showing by default. You will need to goto control panel and under power options click show power icon in task bar.
  12. M

    Windows 8.1 Installer Stuck in Loop

    Before the reboot is it returning any error codes or logs?
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