Recent content by Janspack

I turned my laptop right off last night (I usually just put it into sleep mode) and now, since rebooting this morning, I can't get the menu to slide in from the right hand side. Instead, the Power and Search icons are showing at the top of the start screen along side my name and avatar. I've...

Thank you so much. I really appreciate your quick response and the help. After I posted this morning, I looked in my program files and found a program called Search Protect (which was the malware I got with the other program and that I thought I had uninstalled.) I deleted it completely from...

Thank you for this reply but to be honest, I'm not too sure how to do any of this. Can you talk me through it in words of one syllable? :D

I downloaded a program today that I have used before with no problems and now I find that every time I open a program etc, I'm getting au_.exe error messages. It states - (program name) Bad Image and the message body says c:\PROGRAM~Z\SEARCH~\1\SEARCH~1\bin\SPVC32~1.DLL is either not...