Thanks Dusty for your suggestions.
I'm using Kaspersky Antivirus that was installed by a local computer repair shop. Do I have to uninstall Kaspersky, or can I just de-activate it? I don't want to uninstall it because I don't have an installation CD.
Also, you tell me to go to the Microsoft...
Have a new HP Pavilion computer with Windows 8.1 installed. Using Internet Explorer or Firefox, I can access most Web sites okay, but not others. Among those I cannot access are www.microsoft.com and www.amazon.com. My wife has a computer running Windows 7 and can access those sites okay. My...