Recent content by consultant2b

Thanks John, Yeah I am of the same opinion, however, getting it back to the US for me can take months as I have no plans to visit anytime soon and my concern is being able to replicate the issue. I have a business trip starting in a few days so changing the laptop is going to be very hard at...

Hi, I didnt really have any internet issues. It might be showing up like this due to the use of VPN and the Great Firewall doing all it can to block it (for e.g. sometimes when we disconnect VPN here, the DNS temporarily goes down or does weird things). USB ST Microelectronics driver - as it...

Hi, I have re-attached the latest Event Log. So far no crashes so far, on day 2 now, however I have installed a lot of the major software which are critical for me to do my work, except the likely problematic ones like Comodo & Strong VPN. Thats my main concern, as it is extremely difficult...

Hi John, Here's the latest. * This morning, when I woke up, I simply couldnt turn the laptop back on from sleep. It crashed on me, 4 times after restarts. A couple of times before even reaching the "logon" screen. Hardware issue? I tried to do a factory reset using the hardware partition...

Hi John, Ran the Dism /Online /Cleanup-Image /ScanHealth - It started fine after about 20 Mins showed the 20% message and has been stuck there since then for nearly 2 hours. Do I persist or restart? Updates: * Event log issue is still there after restoring. Cant save the log file. (The DSIM...

Update: I still cannot the save the "event log" and get an error saying that the "system cannot find the file specified".

Update: I did a restore to 5th July and uninstalled "Strong VPN", as I noticed they have had several problems in the last few days and released an updated version quite a few times in a short span of time, so it could be 1 potential reason.

Hi Just to answer some of your other questions: I believe you are referring to the older BSOD's for which dump files were genarted. I am not too bothered as these were a few days ago, but since the issue I am currently having has started, I havent had a BSOD. I just get a random shut-down with...

Hi John, Thanks for the very detailed feedback. Before uninstalling some of the drivers and taking the other recommended steps, I just wanted to share some more info that may influence next steps. Pls advice if you still think taking the above steps would be the best option. 1. Another issue...

Hi, My Sony Vaio Multi-Flip has been causing a lot of pain recently. A couple of months ago, it was making a lot of noise (which apparently came from the fan) but the problem resolved itself and has rarely occurred in the last 2 months. The engineer said at the time, that it was most likely a...